Blog
Articles, podcast episodes, and insights from the world of e-commerce.
Customers Compare You to Every App on Their Phone with Bobby Stephens of Deloitte Digital
Bobby Stephens of Deloitte Digital on the 2026 B2C commerce report, where the gap between what brands think they deliver and what customers experience...
Virginia Tops the AI Data Center Ranking on a Score Weighted Toward Grid Carbon
TRG Datacenters ranked 24 states on AI infrastructure. Virginia scores 100, Ohio holds the largest capacity at 1,410 MW, and grid carbon carries 40% o...
Do It for Yourself First with Jason Greenwood of The eCommerce Edge
A special episode from Shoptoberfest. Jason Greenwood, host of The eCommerce Edge, on what more than seven hundred episodes taught him, the two record...
Healthcare Employers Cool on AI Skills as 70% of Gen Z Workers Look to Leave
The Harris Poll's 2026 Healthcare Workforce Barometer surveyed 1,514 healthcare employees and 304 employers. The share of employers calling AI skills...
Old Navy Climbs 38 Spots in Pion's Gen Z Brand Ranking as Walmart Passes Nike
Pion's PION100 U.S. report asked more than 2,000 Americans aged 16 to 24 how they feel about over 1,000 brands. Walmart took the top spot from Nike, N...
Seven Percent of Fashion Shoppers Would Let an AI Assistant Buy Without Their Approval
ACI Worldwide and YouGov surveyed 3,328 adults in the US and UK about AI and fashion shopping. Price drop alerts and price comparisons top the list of...
Higher Prices Drive a $737 Holiday Budget as Shoppers Turn to AI for Deals
Accenture's 20th Annual Holiday Shopping Survey of 4,048 US consumers puts the average gift budget at $737, up close to 12% from last year. More than...
Solve It Once and Never Again with Damien Retzinger of Graycore
Graycore founder Damien Retzinger on the Magento 1 to 2 migration that produced Daffodil, why most of his code is now written by a machine and reviewe...
Half of Women With Postpartum Mental Health Challenges Report Little or No Support
The Harris Poll's fourth annual State of Maternal Health in America surveyed 4,154 US adults. Most women who struggled with postpartum mental health s...
A Hawai'i Author Traces Kyoto Food Back to Its Producers
Viola Gaskell and Momoko Nakamura interviewed more than 30 farmers, fishermen, tofu makers and chefs for Kyoto Farm to Table, out from Trope in Novemb...
The Death of the IVR with Michael Klein of Talkdesk
Talkdesk director of industry marketing Michael Klein on what natural language processing did to the phone tree, why he says a deployment cannot run a...
Computers Know When Computers Are Talking with Rotimi Kehinde of Kingdom Branding
Kingdom Branding founder Rotimi Kehinde on the line between AI-powered and AI-supported content, why he thinks content agencies folded and the work ca...