Customer Experience
Browse all Customer Experience posts.
Faster is Better
Improve page load times by optimizing images tailored to the end user's device with our device-aware image CDN. Start your 30-day free trial, no credi...
Pros at Subscriptions with Rob Holthause
Brent speaks with Rob Holthause from Subscribe Pro. Rob focuses on helping businesses improve their efficiency and grow their revenue while building a...
I'll get back to you with Sam George
Sam was convinced he was insane. When anyone would not respond to his message, he would get upset. The process is predictable. He thought something wa...
The Robot That Handwrites Thank You Notes For You with David Wachs
How often have you gotten a handwritten note from an online store or a service that you bought something from? I bet you can remember when this happen...
Optimize your buyers journey with Avi Kumar
Do you know the four ways to add B2B business to your B2C Shopify Store? Avi Kumar helps us to understand some of the complexities around doing B2B on...
The Move to Remote with Karthik Chidambaram
Before the pandemic, most CEOs thought a 100% remote workforce was unsustainable. The new reality is higher productivity by employees who have had to...
Optimize your buyers journey with Avi Kumar
Do you know the four ways to add B2B business to your B2C Shopify Store? Avi Kumar helps us to understand some of the complexities around doing B2B on...
Giving an Inch(oo) in the Magento Community with Aron Stanic
We discuss all the changes in the community over the years as well as the state of Magento and its brand. We finish off with a discussion on the impor...
The psychology of cognitive customer behavior with Guido Jansen
There is a new sheriff in town, leading the charge to Spryker. Guido Jansen tells us about his new role with Spryker. Most interesting is that we lear...
Building a Customer Centric Culture
Store owners want to get from out of their e-commerce business. Real conversations happen when a customer-centric culture is a prime focus. Wheater y...
Flipping the script on e-commerce fulfillment
We've all experienced the feeling of a magical post-purchase experience and the lasting impact it can have on our relationships with brands. Consumers...
The four basic sales types with Paul Lima
We interview Paul Lima with Lima Consulting. We had planned on diving into Adobe Experience Manager but our conversation went to business and the four...