Podcast
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Stop Over Declining Good Orders, Chargebacks and Fraud Prevention with Ellie Ronning of Signifyd
Ellie Ronning of Signifyd on why merchants who say they have no chargeback problem are often over declining good customers, how the Signifyd commerce...
Email Marketing in Agentic Commerce with Rahul Talari of Relvino
Rahul Talari, co-founder and CEO of Relvino, on why rule-based email and SMS flows guess at shopper behavior, and how one AI marketing agent per shopp...
Product Images Get You Chosen in eCommerce with Jehan Hamedi of Vizit
Jehan Hamedi, founder of Vizit, on why text gets a product found but images get it chosen, how Vizit scores images against the shopper and the competi...
The Chief Protector of Focus with Kathy Floam-Greenspan of POM Marketing
Kathy Floam-Greenspan of POM Marketing on her Marketing Under Pressure survey of B2B marketers and why she calls herself the chief protector of focus.
B2B eCommerce Launches Slip on Product Data with Matt Christensen of DDS
Matt Christensen, president and co-founder of DDS, on why B2B launches slip on the data and not the platform, five to fifteen minutes per SKU, and the...
AI Promises the Output Without the Work with Aaron Sheehan of OroCommerce
Aaron Sheehan, VP of Strategy and Partnerships at OroCommerce, on why AI has not solved the old problems in B2B, why agents are pointed inward and not...
Email Is the Signal Agents Will Weigh with Ose Amiegheme of Intuit Mailchimp
Ose Amiegheme, who leads email product at Intuit Mailchimp, on why owned channels matter more as paid acquisition costs climb and search shifts to LLM...
Product Data Is the Source the Agents Read with Ben Riggle of Channable
Ben Riggle of Channable on the difference between agentic discovery and agentic checkout, why product data is the source agents and LLMs rely on, the...
The Five-Legged Stool of B2B eCommerce with Ethan Giffin of The B2B eCommerce Agency
Ethan Giffin of The B2B eCommerce Agency, formerly Groove Commerce, on why manufacturers and distributors ask for a website and need alignment between...
Your New Customer Is Not Human with Adam Fabian and Jacy Davis of Crimson Agility
Adam Fabian and Jacy Davis of Crimson Agility on why a new customer is not human, how agentic commerce starts on the other side of the trust fence, an...
Regulated B2B eCommerce Starts in the Data Model with Tom Sieger and Timo Weltner of NETFORMIC
Tom Sieger and Timo Weltner of NETFORMIC on solving regulated-market complexity in the data model, a pricing engine that found two ways a customer was...
From Magento Agency to ERP Integration Platform with Karthik Chidambaram of DCKAP
DCKAP founder and CEO Karthik Chidambaram on turning a hard Prophet 21 integration into a product and building an ERP-first integration platform, reco...