This week we interview Howard Tiersky, the CEO of From – The Digital Transformation Agency. Howard helps executives win in today’s digital world. He is Wall Street Journal’s best-selling author of “Winning Digital Customers, The Antidote to Irrelevance”. Howard has been named one of the Top 10 Digital Transformation Influencers to follow today by IDG. As an entrepreneur, he has launched two successful companies that help large brands transform to thrive in the digital age.
We have a great conversation around the digital experience, how customers navigate it and what a business owner should do to stay relevant in today’s world.