Podcasts
Interviews with the brightest minds in e-commerce.
Stop Over Declining Good Orders, Chargebacks and Fraud Prevention with Ellie Ronning of Signifyd
Ellie Ronning of Signifyd on why merchants who say they have no chargeback problem are often over declining good customers, how the Signifyd commerce...
Email Marketing in Agentic Commerce with Rahul Talari of Relvino
Rahul Talari, co-founder and CEO of Relvino, on why rule-based email and SMS flows guess at shopper behavior, and how one AI marketing agent per shopp...
Product Images Get You Chosen in eCommerce with Jehan Hamedi of Vizit
Jehan Hamedi, founder of Vizit, on why text gets a product found but images get it chosen, how Vizit scores images against the shopper and the competi...
The Chief Protector of Focus with Kathy Floam-Greenspan of POM Marketing
Kathy Floam-Greenspan of POM Marketing on her Marketing Under Pressure survey of B2B marketers and why she calls herself the chief protector of focus.
B2B eCommerce Launches Slip on Product Data with Matt Christensen of DDS
Matt Christensen, president and co-founder of DDS, on why B2B launches slip on the data and not the platform, five to fifteen minutes per SKU, and the...
eCommerce Accounting Where Almost Right Is Not Good Enough with Parag Mamnani of Webgility
Parag Mamnani, founder and CEO of Webgility, on why almost right is not good enough in your books, where AI stops and human judgment starts in account...
Train Your Team When Not to Use AI with Brandon Urich of SwiftOtter
Brandon Urich, president of SwiftOtter, on how a Magento training company became a full-service agency, why headless works now, why he trains his team...
There Is No Best Platform with Yurii Kuzminov of Axceleris
Yurii Kuzminov, CEO and founder of Axceleris, on sixteen years in Magento and why his agency added Shopify, when a D2C brand lowers its TCO by migrati...
Plaid for Retail and Shopper-Owned Data for Agentic Commerce with Allison Reilly of Closai
Allison Reilly, founder of Closai, on a consumer-owned purchase data layer she calls Plaid for retail, what a retailer sees when a shopper opts in, an...
AI Promises the Output Without the Work with Aaron Sheehan of OroCommerce
Aaron Sheehan, VP of Strategy and Partnerships at OroCommerce, on why AI has not solved the old problems in B2B, why agents are pointed inward and not...
Email Is the Signal Agents Will Weigh with Ose Amiegheme of Intuit Mailchimp
Ose Amiegheme, who leads email product at Intuit Mailchimp, on why owned channels matter more as paid acquisition costs climb and search shifts to LLM...
Product Data Is the Source the Agents Read with Ben Riggle of Channable
Ben Riggle of Channable on the difference between agentic discovery and agentic checkout, why product data is the source agents and LLMs rely on, the...
The Five-Legged Stool of B2B eCommerce with Ethan Giffin of The B2B eCommerce Agency
Ethan Giffin of The B2B eCommerce Agency, formerly Groove Commerce, on why manufacturers and distributors ask for a website and need alignment between...
Your New Customer Is Not Human with Adam Fabian and Jacy Davis of Crimson Agility
Adam Fabian and Jacy Davis of Crimson Agility on why a new customer is not human, how agentic commerce starts on the other side of the trust fence, an...
Regulated B2B eCommerce Starts in the Data Model with Tom Sieger and Timo Weltner of NETFORMIC
Tom Sieger and Timo Weltner of NETFORMIC on solving regulated-market complexity in the data model, a pricing engine that found two ways a customer was...
From Magento Agency to ERP Integration Platform with Karthik Chidambaram of DCKAP
DCKAP founder and CEO Karthik Chidambaram on turning a hard Prophet 21 integration into a product and building an ERP-first integration platform, reco...
Live from Shoptoberfest with Sebastian Hamann from Shopware
Shopware co-founder and CEO Sebastian Hamann talks about starting the company at fifteen, opening the source, and learning the US market, recorded at...
Agentic Commerce Does Not Have Legs Yet with Darin Lynch of Irish Titan
Darin Lynch of Irish Titan defines agentic commerce as three strands, data enrichment, discovery and checkout, and says it crawled out of the ocean bu...
Customers Compare You to Every App on Their Phone with Bobby Stephens of Deloitte Digital
Bobby Stephens of Deloitte Digital on the 2026 B2C commerce report, where the gap between what brands think they deliver and what customers experience...
B2B eCommerce Podcasting for Yourself First with Jason Greenwood of The eCommerce Edge
A special episode from Shoptoberfest. Jason Greenwood, host of The eCommerce Edge, on what more than seven hundred episodes taught him, the two record...
AI Coding Writes Up to 90 Percent of His Magento Code with Damien Retzinger of Graycore
Graycore founder Damien Retzinger on the Magento 1 to 2 migration that produced Daffodil, why most of his code is now written by a machine and reviewe...
AI Customer Service and the Death of the IVR with Michael Klein of Talkdesk
Talkdesk director of industry marketing Michael Klein on what natural language processing did to the phone tree, why he says a deployment cannot run a...
AI-Supported Content and Website Accessibility with Rotimi Kehinde of Kingdom Branding
Kingdom Branding founder Rotimi Kehinde on the line between AI-powered and AI-supported content, why he thinks content agencies folded and the work ca...
The Chair Does Not Exist Until You Click Checkout with Benjamin Spiegel of Polywood
Live from eTail Boston, Polywood Chief Digital Officer Benjamin Spiegel on just-in-time manufacturing across 150,000 SKU variations, why this is the b...
An Email That Knows It Is 97 Degrees in Atlanta with Aman Advani of Ministry of Supply
Live from eTail Boston, Ministry of Supply co-founder and CEO Aman Advani on running a vertically built brand on Shopify and Klaviyo, moving email fro...
Own What an AI Cannot Copy with Mark Stanley of Shopware
Live from Shopware Partner Day in Austin, Shopware CPTO Mark Stanley on data sovereignty as the moat worth protecting, why partners are moving from sh...
Same Candy in the Box No Matter Where You Buy with Laura Smith of Sweetwater
Live from eTail Boston, Sweetwater's Laura Smith on why the warehouse never learns which channel an order came from, and why Amazon is an opportunity...
AI as a Teammate Not a Party Trick with John Riewerts of Acoustic
Live from eTail Boston, Acoustic's John Riewerts breaks marketing down to four pillars and explains why a marketing AI that only answers questions is...
Adobe Commerce vs SaaS and Why Business Complexity Does Not Go Away with Mike Heilig of Binary Anvil
Binary Anvil's Mike Heilig on why moving to SaaS relocates complexity rather than removing it, what decoupling the front end did to upgrade costs, and...
CTV Advertising and the 70-30 Media Plan with Leif Welch of Jamloop
Live from eTail Boston, Jamloop founder and CEO Leif Welch explains why brands pouring budget into search and social need connected TV to create the d...
AI Shopping This Holiday Season and Money Maxing with Jeff Wender of Minty
Jeff Wender, CRO of Minty, on money maxing, the 95% of shoppers who leave without buying, and the 78% who say they will use AI this holiday season.
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