Constructor Captures 'Retail Company of the Year' Gold for Second Consecutive Year at the 2026 American Business Awards®
By susanmakolea
SAN FRANCISCO — May 5, 2026 — Winning one major industry award signals strong performance. Winning the same prestigious award two years running signals a company that’s reshaping how an entire industry operates. Constructor, the AI-powered search and product discovery platform built for ecommerce, has earned gold for “Retail Company of the Year” at the 2026 American Business Awards® for the second straight year, while also picking up silver recognition for its AI Product Insights Agent (PIA).
For ecommerce businesses watching the rapid evolution of AI-driven commerce, Constructor’s recognition offers a clear signal about where product discovery technology is heading and what measurable outcomes are now possible.
A Winning Streak That Keeps Building
This marks the third consecutive year Constructor has been honored in the American Business Awards, with the company having accumulated five Stevie® Awards during that time. More than 230 professionals worldwide participated in the judging process, evaluating over 3,700 nominations. Emerging as a gold winner from that field demands proven, quantifiable results.
Judges Praise Transformative Impact
The judges praised Constructor’s “AI-driven innovations” that “have transformed retail search and product discovery” and called the client results “staggering.” They highlighted “exceptional growth metrics” and “unmatched [customer] retention,” noting the company is “redefining retail tech.”
For ecommerce businesses evaluating technology partners, these indicators, including retention rates, growth metrics, and client outcomes, separate platforms delivering real ROI from those still operating on promises.
The Engine Behind 10,000 Personalized Experiences Per Second
Powering 322 billion product discovery interactions each year, Constructor’s Commerce Reasoning Engine learns from years and petabytes of shopper behavioral data to determine what to show each person in the moment. These capabilities extend across the shopper journey, from search and browse to sponsored listings, LLMs, and agentic experiences.
Addressing Ecommerce’s Persistent Challenge
For mid-market and enterprise ecommerce operations, this intelligence addresses one of online retail’s most persistent challenges: delivering relevant product experiences to individual shoppers at scale. Generic search results and one-size-fits-all browse pages leave revenue on the table. Constructor’s reinforcement learning approach, built on actual shopper behavior, targets that gap directly.
Agentic Commerce Earns Its Own Recognition
Constructor’s AI Product Insights Agent (PIA) earned silver for best “New Product: Electronic Commerce Solution.” PIA is an interactive Q&A tool on product detail pages, functioning as a virtual product expert that answers shoppers’ “last-mile” questions to increase add-to-cart and purchase rates.
Triple-Digit Conversion Lifts in Production
Judges described PIA as “a transformative innovation in ecommerce” and highlighted “triple-digit lifts in add-to-cart, conversion and revenue.” One judge noted the tool “behaves like a digital sales associate answering questions in real time, which is a thoughtful way to remove friction in the buying process.”
For ecommerce operators focused on improving conversion rates without increasing ad spend, PIA targets the exact moment where shopper interest either becomes a purchase or an abandonment. That high-leverage intervention point hits directly at the bottom line.
A Growing Suite of AI Agents
PIA is part of Constructor’s broader Agentic Suite, which includes AI Shopping Agent (ASA) and a recently launched conversational agent for merchandising teams that helps surface insights across ecommerce data and automate next steps.
This expansion matters on two fronts. On the shopper side, AI agents create more responsive buying experiences. On the operational side, a merchandising-focused agent addresses one of the most time-intensive aspects of running an ecommerce business: translating data into action.
Looking Ahead
Eli Finkelshteyn, Constructor CEO and co-founder, said: “AI is fundamentally changing how people discover and buy products online. Our goal is to help retailers stay ahead of that shift by better understanding shopper intent and responding in real time. Being recognized again by the American Business Awards is especially meaningful because it reflects the real impact our customers are seeing with Constructor’s solutions.”
Purpose-built for ecommerce, Constructor generates consistent $10M+ lifts for leading brands such as Sephora, Petco, The Very Group, home24, Grove Collaborative, and Fisheries Supply. With five Stevie Awards in three years and an expanding agentic commerce suite, Constructor isn’t just building better search results. It’s constructing the blueprint for the next generation of ecommerce discovery.
This has been produced in cooperation with Content Cucumber
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