Commerce

Developing Developer Relations at BigCommerce with Constanze Kratel

We speak with Constanze Kratel, the senior developer relations manager with BigCommerce. Constanze came from Microsoft and had been helping build a more extensive community of developers at BigCommerce. It’s not just developer, developer, a developer like Steve Ballmer used to say. There are lots of fun things in store with BigCommerce, and this episode gives you a taste of what is to come if you’re a developer, project manager, or even a merchant. Lots of good things are happening at Big Commerce.

What’s so special about BigCommerce and GraphQL?

To remain relevant in an increasingly digital world, e-commerce must adopt scalable, fast, and cost-effective technologies. That’s where GraphQL comes in. This blog post will explore why GraphQL will be a game changer for BigCommerce in 2023, how GraphQL can help drive sales and customer engagement within your app, and how it can enhance customer service experiences within your site or app.

The Secret Sauce for Improving Customer Experience – Back Office Operations with Allie Kern

Good customer experience is a top priority for any business. It’s the key to driving customer loyalty, acquiring new customers, and, ultimately, improving bottom-line results.

But many businesses overlook that the secret to excellent customer experience lies in back-office operations. By investing in back-office operations and ensuring they are running smoothly, businesses can ensure that customers have a seamless, enjoyable experience – and reap the rewards that come with it.

With the right back-office operations strategy, businesses can create a more connected customer experience, drive customer loyalty, and increase sales. Let’s explore how back-office operations can be used to improve customer experience.

We interview Allie Kern with BrightPearl who helps us understand how an ERP solution like BrightPearl can improve your customer experience.

Learn more about ERP here: What is ERP (Enterprise Resource Planning): What It Is and How It Works

What is an ERP

Fully integrated ecommerce platforms provide many benefits for businesses in 2023 and beyond. Top 10 benefits of using a fully integrated ecommerce platform.

Fully integrated ecommerce platforms provide many benefits for businesses, such as increased customer satisfaction, improved convenience, and reduced operating costs. This blog post will look at the top 10 benefits of using a fully integrated ecommerce platform to help your business succeed.

Product Information Management: A Beginners Guide to PIM

Any organization that deals with products or services needs to manage information related to these. This is where Product Information Management (PIM) comes in. PIM helps companies manage and share product information across departments and partners, streamline the processes for creating and updating product information, and ultimately increase efficiency and …

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