magento association

Muliadi Jeo

Meet Magento Malaysia: A Hub for Southeast Asian Commerce

Hey Commerce fans! This week on Talk Commerce, I had the pleasure of chatting with Muliadi Jeo, the CTO of CirClo and a driving force behind Meet Magento events in Southeast Asia. We dove into the exciting upcoming Meet Magento Malaysia, the importance of the Magento Association, and the enduring strength of the Magento community. Muliadi’s passion for Magento and his dedication to fostering its growth in the region is truly inspiring. Let’s dive into the highlights of our conversation!

A New Chapter for Magento in Malaysia

Muliadi shared the exciting news about the upcoming Meet Magento Malaysia, taking place on August 27th. He explained how he saw a need for a dedicated Magento event in Malaysia, a central hub between Singapore and Indonesia, and how the event will cater specifically to the needs of the Malaysian Magento community.

This really resonated with me. I remember the early days of Meet Magento events, and how challenging it could be to gain traction. Starting smaller and focusing on local needs is a fantastic strategy, and I applaud Muliadi’s vision for building a strong foundation for the Magento community in Malaysia.

The Power of Localized Events

Muliadi emphasized the importance of prioritizing local needs and building a strong local ecosystem. Meet Magento Malaysia will focus on connecting Malaysian merchants with local payment partners, shipping providers, and other key players in the ecommerce landscape.

I think this is a crucial aspect of building a thriving community. While large-scale events have their place, smaller, localized gatherings allow for more intimate networking and knowledge sharing, fostering deeper connections within the community.

The Magento Association: Connecting and Empowering

A Vital Resource for the Community

We also discussed the Magento Association and its role in supporting the Magento community. Muliadi highlighted the importance of the Association as a forum for collaboration, knowledge sharing, and advocacy.

I couldn’t agree more. The Magento Association provides a valuable platform for Magento users, developers, and partners to connect, learn, and contribute to the growth of the platform.

The Strength of the Magento Community

Throughout our conversation, Muliadi’s passion for the Magento community shone through. He spoke about the unique camaraderie and collaborative spirit that sets the Magento community apart.

Having been involved in both the Magento and Shopify communities, I can attest to the special bond within the Magento ecosystem. The willingness to share knowledge, help each other, and push the boundaries of what’s possible is truly remarkable.

It was a pleasure chatting with Muliadi about the exciting developments in the Southeast Asian Magento community. Meet Magento Malaysia promises to be a fantastic event, and I encourage anyone in the region to attend. The Magento community continues to thrive, driven by passionate individuals like Muliadi who are dedicated to its growth and success.

To learn more about Meet Magento Malaysia, visit meetmagento.asia. And be sure to listen to the full podcast episode for even more insights from Muliadi!

What are your thoughts on the future of the Magento community? Share your thoughts in the comments below!

Learn More about the Magento Association

Magento Community: Meet Magento Netherlands and Beyond with Sanne Bolkenstein

Hey Commerce fans! It was an absolute pleasure to chat with Sanne Bolkenstein, the producer of Meet Magento Netherlands, on a recent episode of Talk Commerce. Sanne’s passion for the Magento community is infectious, and we had a lively discussion about the upcoming Meet Magento Netherlands event, the importance of organizations like MageOS and the Magento Association, and why the Magento community is such a special place to be. In this blog post, we’ll dive into the key takeaways from our conversation, offering insights into the thriving world of Magento.

Meet Magento Netherlands: A Hub for the Magento Community

The Power of Connection

As Sanne eloquently put it, the heart of Meet Magento Netherlands lies in the power of connection. The event provides an invaluable opportunity to reconnect with familiar faces and forge new relationships within the Magento ecosystem. This resonates deeply with me, as I’ve always found the Magento community to be incredibly welcoming and supportive. The chance to engage in face-to-face conversations, share ideas, and learn from one another is truly what makes these events so special.

Gaining Insights and Staying Ahead

Meet Magento Netherlands is more than just a networking event; it’s a hub for knowledge sharing and innovation. Attendees can expect a packed agenda filled with insightful presentations, covering the latest trends, technical advancements, and best practices within the Magento landscape. Sanne emphasized the importance of staying up-to-date in this ever-evolving industry, and Meet Magento Netherlands provides the perfect platform to do just that. From my perspective, it’s inspiring to see the passion and creativity that drives the Magento community forward.

Mixing Business with Pleasure

One of the things that sets the Magento community apart is its ability to seamlessly blend business with pleasure. Sanne highlighted the fun and vibrant atmosphere that permeates Meet Magento Netherlands, extending beyond the formal presentations and into the after-hours festivities. This resonates with my own experiences at these events. The Magento community knows how to work hard and play hard, creating an environment that fosters both professional growth and genuine camaraderie.

Why Merchants Should Attend Meet Magento Netherlands

Sanne offered compelling reasons why merchants should consider attending Meet Magento Netherlands. The event provides a unique opportunity to gain insights into the latest ecommerce trends and innovations, connect with potential partners and solution providers, and learn from the experiences of fellow merchants. As someone who has witnessed the transformative power of these events firsthand, I can confidently say that Meet Magento Netherlands is an invaluable resource for merchants looking to elevate their businesses.

The Importance of MageOS and the Magento Association

Our conversation also touched upon the crucial roles played by MageOS and the Magento Association in supporting the Magento community. Sanne explained how MageOS helps ensure the future of open-source Magento, while the Magento Association provides a unified voice for the community, advocating for its needs and fostering collaboration with Adobe. I wholeheartedly agree with Sanne’s assessment. These organizations are vital pillars of the Magento ecosystem, providing essential support and guidance to the community as a whole.

A Call for Diversity

Sanne concluded our conversation with a powerful call for increased diversity within the Magento community, particularly encouraging more women to join the ranks. I echo her sentiment wholeheartedly. A diverse and inclusive community is a stronger community, and we must continue to strive for greater representation within the Magento ecosystem.

Keep Talking

My conversation with Sanne Bolkenstein provided valuable insights into the vibrant Magento community and the upcoming Meet Magento Netherlands event. From the power of connection to the importance of organizations like MageOS and the Magento Association, our discussion highlighted the key elements that make the Magento community such a special place to be. I encourage you to listen to the full podcast episode for even more insights and to learn more about Meet Magento Netherlands.

And as always, keep the commerce conversation going!

Click here for more podcasts about the future of Ecommerce

Navigating Challenges and Embracing Collaboration: Insights from Matthias Schreiber

Join the insightful journey with Matthias Schreiber on “Talk Commerce” as we delve into the open source ecosystem, Magento’s evolution, and the collaborative future of e-commerce.

Four Ways to Increase your Website ROI with Thien-Lan Weber

Tune in today to learn about the four easy steps you can take BEFORE Black Friday to make your site faster. (You can even tune in after Black Friday). Thien-Lan Weber talks about the four easy steps you can take today to ensure your ROI is maximized on your website ROI.

OneStepCheckout is not a traditional Magento module provider with a lot of extensions. Our checkout module is our core business. We work exclusively with checkout and conversions to always bring you the best possible checkout product. We are all about reducing customer abandonment and increasing customer conversions.

Show notes

  1. Page speed deck by John Hughes:  tiny.cc/irx-page-speed
  2. Forbes Finance Council Article: https://blog.onestepcheckout.com/2022/10/ecommerce-tips-holiday-recession-economic-downturn/
  3. Optty (Buy Now Pay Later Aggregator): https://www.optty.com/
  4. Hyva: https://blog.onestepcheckout.com/category/hyva/
  5. Wyomind Shipping Extension: https://blog.onestepcheckout.com/2022/08/insights-why-click-collect-further-boosts-checkout-conversion-bopis-in-store-pickup/
  6. OneStepCheckout Seamless Registration Feature: https://blog.onestepcheckout.com/2021/10/onestepcheckout-for-magento-2-registration-account-creation-modes/

Transcript

Brent: Welcome to this Spoony holiday edition of Talk Commerce. Today I have Thien-Lan Weber from One Step Checkout and she has done a much better job of her costume and background than I have Thien-Lan. Why don’t you go ahead, introduce yourself, tell us what your day to day role is and one of your passions in life.

Thien-Lan: Hello, I’m Thien-Lan Weber. I work for OneStepCheckOut. So I guess most people know me otherwise. One step checkout is the main Magento extension to reduce for Magento one and Magen two. My passion in life, it’s eCommerce and drumming. I also like dress. And appearing on podcasts. 

Brent: Excellent, thank you.

Brent: And so today before we get into our regular content, I’m gonna tell you a joke and then you are going to tell me if that joke should be free or if we could charge for it. Ready? You ready, ? Okay. I found out my girlfriend is really a ghost. I had my suspicions the moment she walked through the door.

Thien-Lan: It’ll be free. 

Brent: Good. All right, Telan. I know today is Halloween, so I dressed up in my doctor who Christmas sweater, which I have my holidays completely mixed. And you are very well appointed in a a scary outfit with a span stuck in your head and you even have a great background. I appreciate that.

Brent: But we, let’s talk about the scary state of the economy and things coming. And then I think, let’s put it into context of what merchants can be doing to make sure that they’re getting everything they can out of their website. . Exactly. 

Thien-Lan: Yeah. So yeah, not very funny. The current state of the economy is pretty gloomy.

Thien-Lan: We actually, I noticed that in New York when I went for McLin to New York, it was not as vibrant as 2018 and 2019 when I went and even the locals like Eric, and. Laura was telling, wa was saying that, A bit more dangerous. Lots of homeless people in the street. And I guess here in Europe we hear all the news about inflation war in Ukraine and yeah.

Thien-Lan: Worldwide inflation is around 8.2%. For the last 12 months in the US it’s yeah, around 8%. In Europe it’s around 10%, but with big discrepancies between countries like France, where I live, which is like 6%, and countries where Anton I imagine to expert lives in Estonia where it’s like 25%.

Thien-Lan: So yeah pretty. 

Brent: Yeah. And so I know that there are ways in which merchants can help. And one step checkout is at the end of the funnel, let’s say at the checkout process. And I, you mentioned that you had done a article with Forbes about some points in which merchants can look or work through the checkout process.

Brent: Why don’t you explain a little bit about what that was? 

Thien-Lan: Yep. We partner up with nata, who is a for finance council member to talk about this context and what eCommerce merchants can do as quick wins to get more sales this holidays. So it’s all about getting. Market share because consumers will have less spending power.

Thien-Lan: So the competition will be really fierce among all the brands. And you need to offer an experience that really appeals from the moment that people like even before people learn on your website up to the end of your online sales funnel. So today, I’m happy to share with you those four. and and they should be a lot, most of them should be implementable before this holiday season.

Thien-Lan: So that’s the good news. 

Brent: All right, so let’s just tell let’s tell us the four points and then let’s go into detail on each one of them. Yep. 

Thien-Lan: So the first point is to have a fast. Sorry. A fast website good performing websites. Consumers who go to your website, if they, it’s loading in more than two seconds, they’re going to leave and go to another website.

Thien-Lan: So performance is key here and throughout the whole browsing experience, you need to make sure that it loads fast enough so that people don’t leave and find items that they want, gift ideas, and put them into. So that would be by using themes like Hova, for example, on two, that makes the whole experience much faster and even helps you score rank higher in the search results so as to capture more traffic.

Thien-Lan: So that’s number one. 

Brent: Number two, Okay, so I, Yep, go ahead. No, go for it. Number two 

Thien-Lan: is around shipping. So with C we saw that by online pickup, in store, or click and collect is very popular. And sales going through those channels are going faster than eCommerce itself. So given that most of most of the time those shipping methods are more cost efficient, it costs nothing for the retailer to just have people come and pick it up.

Thien-Lan: It’s going to be very useful for consumers who can’t afford those extra five, $10 for shipping. So that was number two offer. More flexible shipping methods, including cost effective ones. Third one is offering flexible payment methods. And for the last couple of years, by now, pay later has been very popular as well because they allow consumers to pay, let’s say, in sport installments every fortnight, but without paying any.

Thien-Lan: So that helps when the budget is very strained to break it down into a longer period so you get your paycheck and you don’t pay anything on top of that. So offering payment methods that consumers like need for the holiday seasons is a big factor for to drive. And last but not least, having a good checkout that removes all friction from the checkout experience and allows consumers to place their order without forcing them to create an account or look for two coupon code that you might not have, or filling a lot of fields that will allow you to convert all that traffic.

Thien-Lan: And your efforts along the online sales funnel into an actual order. 

Brent: So three out of the four are at the end of the funnel, which is probably pretty common that once they get through, number one, if it’s fast enough, they’re gonna, they’re gonna wanna buy something. What if you start at the top of the funnel with.

Brent: The Google has changed its its algorithms to now put more weight on the speed of your site. And if, let’s just say so one step checkout supports more than just Magento, right? There, there are other platforms that you’re supporting. 

Thien-Lan: So for Dar, we are looking at supporting Que, but the priority is to support Magento two and Which makes Magento two much faster.

Thien-Lan: And is adding the sexy back into Magento, 

Brent: adding the sexy back in, is that what you said? Yep. That’s good. . Okay. So having that sub two second load time, which in the past first Magento especially, has been unheard of. So some of the tools I guess people could use to help with that would just be Google Lighthouse and Google Page speed insights.

Thien-Lan: Exactly. Another resource that I found very useful and entertaining was a deck of slides by John Hughes from ue it was a hundred slides, but very funny ones about page speed, why, what you can do, and all the tips. We can add the links to the notes of this podcast. But this is a fantastic

Brent: Perfect. Yeah, and I will add the, I will add that to all the show notes. Alright, so let’s move on to shipping. So I think in the US anyways, shipping free shipping is the thing and Amazon is really driving that. Do you recommend that merchants do free shipping? 

Thien-Lan: So that’s a strategic decision based on your cost goods sold, your pricing, your competitors.

Thien-Lan: So I can’t. You have to offer free shipping or you have to include shipping in your item price. I think depending on categories and consumers there might be different strategies that was better for you. But yeah, consumers one of the key reasons for carbon environment is when consumers see extra cost at the end of checkouts, so that often happens.

Thien-Lan: when checkout is on two pages with the first page with the item price, and then the second page with tax shipping all additional costs. So that’s a big driver. Either you state up upfront how much your shipping is going to be, or you put a threshold of. When shipping becomes free, and that works quite well to get consumers to pile up their cart and reach that threshold.

Thien-Lan: That makes sense for you financially. But yeah the most important is to be very up upfront and not have any surprises. When shoppers go to the end of checkout and see the final cost they have to pay. 

Brent: Yeah, and I can say from experience that I have dropped out of the cart many times when I get to the end and suddenly shipping is a quarter of the cost of the entire order.

Brent: And I automatically go to Amazon then because A, I know that the ship, there’s no shipping. And then b, I also know that it’s gonna come in two days. The other, I think the other good strategy in terms of shipping, and I do agree that showing shipping up front is such an important thing to do. If you were to have a threshold of, say if you spend 50 euros or $50 and then you get free shipping, I think that’s something that I, that appeals to me and it also gets me to spend a little bit more money.

Brent: So if you’re at $49, you search like crazy on what does that $2 item I could get to get my free shipping maybe talk 

Thien-Lan: a little bit about, Does that I do the thing I haven’t looked for. The product that is the same as shipping. If shipping is $10, I’d be like, Oh, I get that $10 items. I can have it for free.

Brent: Yeah, absolutely. And if merchants are very clever, they would also do maybe a little scale that says Here’s how close you are to get to free shipping. And if you just add this one more thing. And if they’re very clever, they would add some extremely high high profit items. As incentives to get over that shipping amount.

Brent: So say you’re at $9 and they have something that they charge $9 for, but they pay a dollar for it. Hey, buy this item and you’ll get over your free shipping. There’s so many tactics that merchants could use if they start thinking about the behavior of consumers. And as a merchant too, I think you should be looking at what your competitors are doing and trying to make sure that you’re not missing out on something like that.

Brent: So for example, if your competitor is just offering free shipping, but their every item is a little bit more expensive there’s a reason for it. I think we’ve seen that on Amazon. Sometimes those really cheap things are more expensive cuz there’s free shipping and I you mentioned that earlier.

Brent: About the free shipping part of it. The other one the second one or the third one you mentioned was flexible payments, and you mentioned buy now, pay later. Talk a little bit about that. 

Thien-Lan: Yes I’ve been following the Buy now pay later trend for two, three years now. And it all started in Australia and today there are more probably a dozen brands who offer Buy Now pay.

Thien-Lan: the most popular in the US would be a firm and in Europe might be clown. And the whole objective what I find very interesting is that it’s a win-win for consumers and for merchants. The merchants pay a little bit more with our in terms of fees, but consumers get to pay. To slice their payments over six weeks and sometimes more without pay, paying in any interest.

Thien-Lan: So it’s, great for them especially when they are they don’t have much budget and and it. Showed to drive a lot more conversion. And also a lot of those brands, they have their own app. They have their own consumer database, so they give exposure to their own merchants through their apps.

Thien-Lan: So let’s say on the Klan apps, you will say you will have or buy from ex brands, and then consumers will go directly from the cla up to that. Instead of going through Instagram ads or, Google search. 

Brent: Yeah. And I think the other thing would be to make sure that they’re at least saving the token for the credit card to check out.

Brent: So second time around, you don’t have to enter all that information. Talk a little bit about that friction that happens in shipping and payment in your check. 

Thien-Lan: Yeah so yeah, as I said, the number one reason for car abandonment is high shipping costs. So that’s why it makes sense to offer various options and buy, install to buy online pickup in store.

Thien-Lan: Is a interesting one. And yeah, we’ve partnered with French Magento extension provider called Why Your Mind That does very good quality extensions to allow that and add all these options. So the, this is The more payment and shipping options you offer, the less friction you get because consumers want certain options and if you don’t have them, they will go elsewhere.

Thien-Lan: So for shipping, that’s a great one. And for payments, either, they, one of the reason why they leave a website is also when they don’t trust the website. They have never heard of that band before, that the item is interesting and they don’t want to leave their credit card. So in that case, they would rather, for example, use paper.

Thien-Lan: And so it’s a good one to offer as well. 

Brent: Just going back to the shipping I spoke with somebody earlier who said that they clicked on an Instagram ad and they were they needed something for a holiday. I don’t remember the holiday, but they needed it by a specific date and they said the shipping would be three to five days.

Brent: Their date was two weeks out, so there was plenty of time the two weeks came and went and there that nothing was ever shipped. Talk about the importance of maybe some reviews and having that knowledge that, hey, that item is actually gonna get there on time. Because I think sometimes people also wanna know that I’m gonna buy this and I need this, and if I don’t get it in this amount of time, I’m gonna go somewhere else.

Thien-Lan: Yep. So I guess there are two things here. One is setting expectations. So having the right information, the accurate information about when the item is going to arrive at your place is important. The other day I went to a local merchant and they have their own calculation and algorithm saying, Oh, for shipping it might be three, four.

Thien-Lan: But then they don’t re, it’s not accurate. It doesn’t really talk to the carrier. So it’s not, that trustworthy. So if you can, have the right timing and specify information about. When the order is going to be processed, when is going to be packed, when is it’s going to be shipped, and based on how far the consumer is, how long it’s going to take to be shipped, that would be the best.

Thien-Lan: But yeah, otherwise it is better to, overestimate the shipping time, then underestimate and then disappoint. 

Brent: All right. So let’s get then to the, Oh we’ve talked a lot about frictions. Tell us about how, maybe, how one a checkout can help reduce that friction with the client at checkout.

Thien-Lan: Yep. After shipping cost being the number one reason for car and the number, the second one is forcing consumers to create an account. So how many times have you been to a website where, Click on cards I want to pay. And then you have that page that says, Log in, I’ll create an account. And you can’t do anything.

Thien-Lan: You can’t, pay, you can’t get your item. And 25% of consumers leave at that point. So we, OneStepCheckOut we’ve been addressing that. Thanks to feedback from a lot of our merchants and clients, and what we do is we allow to create an account by simply using all the information that anyone would answer when they fill out their shipping details.

Thien-Lan: So email, first name, last name, address, and the only thing you need to add it is a small tick box where consumers can enter their passwords twice and that creates an account. So we call it seamless account registration, and it replaces that, account creation wall that is making, 25% of people leave.

Brent: Do you find at that stage some people forget that they have an account and they fill out all that information. How do you get around the idea? , they go through that, they forgot that they created an account and then they click and then it comes back and says, You already have an account.

Brent: Please enter your password. And then they’ve forgotten their password and by the time they get around to finding it, they’ve left because they forgot they were even what they were ordering. Yeah, 

Thien-Lan: that happens quite a lot. So yeah. I think we also allow people to check out as. And then have the account reconciliation later after.

Thien-Lan: I have to get back to you on that. But I think that would be the sensible thing to do because you absolutely don’t want people to be stopped at that point when they’re ready. To give you money and to pay for that item. 

Brent: Talk a little bit about the idea of one step checkout. What, like the reason why it’s called One Step?

Brent: I think that’s obvious, but a lot of people don’t think through all the different steps that they have to go at checkout. 

Thien-Lan: So it all started with Magento one, and back then checkout was six steps. So it made a massive difference to have all those steps into just one. Above the fold with one single button that says Order now.

Thien-Lan: So you can fill out all your fields and not click any next button, just one big button order now. 

Brent: So it’s making sure that there’s almost nothing you have to do make sure you complete checkout. How about making sure that users The right address and things like that. I’m assuming, integrates with other plat or other services that help find the right address.

Brent: Yeah, go ahead. 

Thien-Lan: The key advantage of our product is that we integrate with. 90% of the third party extensions that are out there. So address validation, that works really well. Tax calculation shipping estimates, any shipping extension hundreds of payment extensions. So whatever you need, you can integrate it with one step checkout.

Brent: All right. I wanna switch directions just slightly. Okay. Are you seeing the same amount of people on Magento two using your services, or do you feel like it’s declining right now? 

Thien-Lan: So with Magento two, we could see that it’s on the other side of the product maturity curve. The number of install.

Thien-Lan: And the number of orders for Agen two has been slowing down. But as I said, with Hova, it’s been picking back up, so that’s why I’m saying it’s bringing sexy back. And so a lot of, I would say, yeah, big proportion of new orders from west of checkout, from gen two are driven by hiva things. . 

Brent: So you would, you could say that HAFA is changing.

Brent: HOA is ch is saving Magento from the dorans, from the tomb. 

Thien-Lan: Let’s say that . 

Brent: Absolutely. So if you have something that we started off with spooky and scary. What would be the biggest thing you could tell a merchant that they should think about for. website and for their checkout process, 

Thien-Lan: I would say yeah, performance is key.

Thien-Lan: So today people don’t want to wait. Most people would buy their holidays, gifts on mobile, so it has to be mobile friendly. Loading really fast, allowing them to browse and or even, guiding them into what would be the most interesting, the best selling products because people are also looking for inspiration and then removing friction all the way through to check out and let them place their order without asking them for too many questions or asking them to do too many things.

Thien-Lan: So a lot of a lot of that friction is also in the order. Subscribe to our newsletter, get $5 off. Remember this, do this, do that. And you’re like, Go away. Go away. I want my product. And then someone calls you, you do something else, and then you go to another website 

Brent: to shop. Yeah, that’s, that’s a great point.

Brent: I do, I’ve had quite a few guests that say, Love you learn to love the popup, but make sure you don’t have the popup in checkout. Because it I agree. It’s so annoying when you’re typing in. All of a sudden you get the popup and says, that, says, Enter your email address and subscribe to our newsletter when you could have a checkbox in your checkout that says, I’m, I’d like to subscribe your newsletter , because you’re putting your email address anyways.

Brent: Exactly. Yeah, that’s a really great point. Popups popups, especially on mobile. I think the other thing is that merchants still are thinking desktop first, and we’ve talked about performance and we’ve talked about friction in the checkout. Friction in the checkout is even more when you’re on mobile because it’s so much smaller.

Brent: So having that easy to use navigation is so important. Do you have any words of advice for people to. Enter as little as possible for the checkout. For mobile, You mean for consumers? No. For a merchant. Is there anything that they can do to reduce the amount of things like you, You said that having options for shipping, but I think.

Brent: At some point, if you have so many options, that’s too many options to show on your mobile phone. Is it recommended that you have as little options or making sure that they don’t have a lot of opt or even that’s where the free shipping would come in, where they don’t even have to choose shipping because it’s free.

Brent: Anything that, and that helps merchants check out on mobile quicker. 

Thien-Lan: Yeah, that’s that’s an interesting point and I’ve seen it with. A lamp company. So they are the biggest in Europe. They have lamp.de eliminations.co, uk, lamp.fr, and 13 lamp sites across Europe. And for all their websites they have, they almost removed the shipping method.

Thien-Lan: Section because they have one carrier, one shipping cost, and you don’t have to choose. So that makes the whole checkout form much shorter and it’s quicker. People don’t have to wonder, Oh, what do I want? It just tells you what you’re going to have and that’s it. 

Brent: So you’d say they’re helping us shed new light on the checkout process?

Thien-Lan: Yep. They help. Yep. They help simplify the whole thing and I guess they’ve seen that consumers are happy with that. So why give the choice when you know it’s the best options for you as a merchant and consumers are happy? 

Brent: Excellent. Telan we are running outta time. And as a bonus on the episode I do want to do another free.

Brent: Because it’s Halloween and I have a Halloween joke for you. And then we’re gonna go into our shameless plug. But before we get there, I do have a special Halloween segment joke for you today. So again, this one is free or paid. Are you ready? Ready. Why did the policeman ticket the ghost on Halloween?

Brent: It didn’t have a haunting license.

Thien-Lan: paid with 

subscription . 

Brent: Excellent. Good. All right. Yeah. Tn Lan, Thank you so much. As I close out every episode, I give our guests a chance to do a shameless plug about anything you’d like. What would you like to plug today? 

Thien-Lan: The only thing I didn’t mention was that Natasha Sonoma from the Forbes.

Thien-Lan: Council is the CEO of Optt, O P W T Y, and that’s innovative platform that allows you to acquire and manage all your, by now, pay later brands all in one space. So that’s really cool because depending on your. Not all the favorite brands are the same. And if you operate in lots of different countries, you can acquire them all at once, and then in the panel you can see who is performing better and you can dial up that down based on your storefronts.

Thien-Lan: So that really helps consumers have the preferred payment methods. And in terms of integration, that helps all the hustle. talking to each of the brands, integrating them into your two checkout, and then seeing which one works for you. Yeah, excellent. For one, it’s not a plug for one step checkout, but for Opti, and that is compatible with one Step out as well.

Thien-Lan: So it’s like a Lego blog. You have one to click out, you plug Opti and from Opti you can have access to 60 by no pay later. . 

Brent: Very cool. Thank you so much. And I will put all these in the show notes and I will try to get this episode live as soon as possible so we are not so far away. Ka TA’s Halloween and it won’t go live today, I’m afraid, but we should have done a live stream.

Brent: That would’ve been a good idea. Yeah. Anyways thank you so much for being here today. 10. Who also helps on the Magento Association. I appreciate all your work and she’s now showing us a nice sticker for one step checkout. I would encourage everybody to go there for their Magento two sites, and I would encourage everybody to use hfa.

Brent: Our newest HofA is our newest sponsor for Talk Calm. So you’re excited about 

Thien-Lan: that as well. There you go. I wasn’t even paid to talk about them. , 

Brent: thank you so much. Have a great. . 

Thien-Lan: Thank you. Bye.

Making a Breeze out of Magento with Dimitry Diejew

Welcome to the new Breeze theme. Consider it the new base instead of Luma to build your next theme. SwissUpLabs created their new open-source template to improve customer engagement and make your site the search engine’s top priority.

With the Breeze theme, it becomes easier to provide an excellent user experience and higher sales conversion. The Breeze Blank theme is designed for all devices and by multilingual clients. The minimalist design is great for any type of website, and the Blank options maximize your customization opportunities. The theme maximizes Your Google Light House Score.

Transcript

Brent: Welcome to Talk Commerce today I have Dimitry Diejew. Go ahead and introduce yourself pronounce your name much better than I did. Tell us what you do on a day to day basis and maybe one of your passions in life. 

Dimitry: Brent. Thank you very much for your invitation to your podcast. My name is Dimitry and I’m from SwissUpLabs company.

Dimitry: I’m a co-founder and product manager. Recently our company is focused on Breeze Front End. And I think we can talk about this a bit later on. And if you are interested in my interest, I think that the most beautiful part of our life is simply traveling with people. You love hiking cooking taste food, and eating it together.

Dimitry: Something like. 

Brent: Thank you for that. So today we’re gonna talk about speed and why speed is important. And specifically around Magento two maybe talk a little bit about your experience around Magento two and some of the issues that we’ve seen after it’s been seven, eight years.

Brent: We’ve seen the Magento Luma theme. Tell us a little bit about why you decided to start this initiative and what you’re doing? 

Dimitry: Yes. Frankly speaking. Yes. Magento two with us from 2015 and it’s now for seven years and Luma theme frankly speaking, I think there were no updates to it for this seven years and world really changes for last seven years.

Dimitry: We a lot of bad chance simply face it new requirements from Google. It’s like it happened three or four, four years ago that Google announces that it’ll rank search results, according to page speed of each page. So slow pages, slow sites will be shown as a bottom part of the page and the faster sites we’ll have some positive results, and for the last two years, people are starting to ask how I can my make my Magento site faster and get better run in Google. And I think everyone in Magento two ecosystem faces the same problem that making Luma fast is not easy. And here we, that is why we decided to create breeze.

Dimitry: And share 

Brent: it with 

Dimitry: the community. 

Brent: Yeah. I think that if we look at the broad scope of how many Magento websites are out there, it has to be 90 some percent that are incredibly slow. So was it the speed issue that prompted you to create breeze or was there other underlying things that made you want to start it and then maybe speak a little bit about the fact that it’s it’s open source.

Dimitry: Ah it’s better toward the extent why we created Breeze you will look at the history, how we created it. First of all, at SwissUpLabs we’re offering extension and templates and our customers, usually when they install our products, they’re checking. Okay. What will be page speed of our sites after using that product.

Dimitry: And they constantly were asking why it’s slow, how we can make it faster. So first we came with page speed extension, and I think that every extension vendor on the market ha have extension like this that is. Offering like image optimization, Java script bundling like critical CSS and many other like small tricks to make

Dimitry: lumas seem faster. But after several years we simply stack into the wall and said, okay, we can’t make it faster because there is a lot of CSS and default luma theme and you can’t remove it or throw away. There is a lot of Java script. Knockout JS is like simply killing the page score. Even without any extension, it was critical as flow.

Dimitry: So more than one year ago we decided to play and like experiment and we created extension that was killed was named bridges. So we simply thrown away all, almost all Javascript tag that came with Luma. And we code it and used several libraries that allow it to make JavaScript part of Luma much smaller.

Dimitry: But in the end, we had the same Luma styles, the same templates, but Java script was controlled by. And initially it was not free. It was like provided only for our customers and. Later we saw that it’ll bring a lot of profit for community if we will make it free. So we decided to make it free.

Dimitry: And people started using it was still slow because it was not complete solution. It was just replacement of Java script. And then we said, okay, we need to make it in the right way. So we decided to create the. That will show the full power and remove and all other issues from Luma frontend.

Dimitry: And that is how we created Breeze frontend. And now we are also offering Breeze evolution Theme that is also free and our main idea because of that stands behind of Breeze is that Magento is open source. And we think that frontend that used by many people also should be open source that anyone can contribute it, that you can fork it, you can offer your features.

Dimitry: And that is how open source community simply works. 

Brent: I just want to be clear, is it is a re it’s a replacement of Luma, or are you basing this off the Luma? 

Dimitry: It’s complete replacement right now. We are only using Luma out because it’s like, it’s a really complex part of front end and we are still not sure what to do with it because like every payment extension shipping extension, it’s based on KnockoutJS and it’ll be like, Which this will be very careful with checkout, but as far as we know, Google simply doesn’t measure the speed of checkout page.

Dimitry: So for now we replace all pages and it’s not based on Luma zero inheritance from Luma. 

Brent: So later on then is there gonna be a lot of work for developers to get extensions working with Breeze or is it essentially a breeze to get it working together. That was a small 

Dimitry: joke. Okay. Is okay. Yeah. We really wanted to make it breathe, but anyway, you still have JavaScript code that is based on the KnockoutJS and all other libraries that came came with Luma.

Dimitry: You need to rewrite your JavaScript code and that is most time consuming part of migration. Then you have to update your less style a bit, and that it after that your extension will work frankly speaking key, you will simply install an extension at the Breeze evolution team or Breeze blank scene.

Dimitry: You will see all main blocks, simply functionality, Java script will not work. So that is how it. 

Brent: Can you talk a little bit about the difference on this theme and what Adobe is pushing under PWA and why would somebody still want to use breeze over going with PWA?

Dimitry: Yeah. Okay. Yeah, it’s a good question. PWA is really great technology. And I think that a lot of big companies will benefit from it, but it’s as far as, remember, it’s already two years on the market, like with PWA studio and we don’t see like a huge List of stores that are using it.

Dimitry: If you will check the number of store that are using Magento two, it is like it’s hundred of thousand, something like that. Probably less, a little bit more. But with when you are looking for a list of stories that are using PWA studio it’s not as big as number of Magento two stores.

Dimitry: So it’s really looks that a lot of Magento two store owners simply afraid or simply don’t have enough money to migrate to headless solution that is why I think that it’s like, it was quite a clear with message from community that was sent one year ago. His open letters that We still need monoliths front end.

Dimitry: And that is why we came into this direction. And we think that from, for small store owners and even medium size businesses, it’s still okay to use monolith front end because it’s easier to develop. It’s easier to maintain 

Brent: You’ve made a really good point about the ease of use.

Brent: And that PWA requires you to have two different separate stacks and maintain both of those. And also having a separate place or could be the same place. But hosting would also be a little bit more complicated with PWA. Do you think that Adobe is missing something here by only pushing PWA?

Dimitry: I can say for sure, but I think that Adobe has its own role. It’s serve its own clients’ interest. And for people that are using Adobe commerce it’s much easier to use PWA and it’s within a reach of their budget, but I think it’s if you will see at the numbers, like 90% of all Magento users is open source and not everyone will be able to use PWA.

Dimitry: So there is really need for good and fast and easy to use monilith front end, frankly, speaking, working with Magento from day one when it was variant studio as far remember. And when it’s just it was published, it like, it was a lot of people and everybody was happy. Cause it was to edit everything because he was able to like story owner with low technical skill was able to create store around it and modify it according to their needs with Magento two.

Dimitry: And Luma frontend, it became a bit more complex. And our old clients that us, for 10 years, they say, okay, we are missing times from Magento one when we were able to simply edit template files. And it was easy for us. We were able to do that without expensive developers, I don’t understand Adobe positions that they are pushing the PWA technology, but I think that the risk space and the risk requirements for different types of front ends, 

Brent: I’m gonna ask a question about the Magento association or the Magento community in general.

Brent: Do you feel as though. Either Mage-OS or the Magento association should take over the responsibility of the open source product. So things like breeze will continue to grow and and go out into the marketplace. Or do you think that what we’re doing already and how open source is positioned with Adobe that there’s enough behind it for them?

Dimitry: I think that mag association should simply create a place where different companies developers can offer their solution for real needs of store owners. So there be diversity, if you want to choose this solution, you can go visit probably you will like breathe or probably you’re still okay with Luma.

Dimitry: Because it’s like cheaper because every extension or themes that you can buy because I was reading a lot about current state of Magento to community. And I see that there is a lot of talks about how things should be from position of agencies and like quite big companies that are using Magento two.

Dimitry: But I still see that almost no one is speaking in the behalf of small story owners, there is still a lot of I think it’s thousands and thousands of store owners that creates their stores by them own like it all day. So Magento one and they are doing updates. They installing extension Magento two I think it’s simply one of the best eCommerce platforms on the market, simply because of that, it simply gives you a lot of power right out of the box.

Dimitry: No other platform will give you that for free. And that is why I think it’s simply a great chance for any small merchant that has right set of skills to create and run successful store with a low budget. If you know what you’re doing, you can do that. It’s just I think so.

Brent: Yeah. So as you grow or as breeze grows what are the things that are coming out? What are the features and what are the new things you’re gonna be releasing under the breeze logo or breeze brand? 

Dimitry: Okay. As I said right now we are still not covering issue with checkout because. Check out at Magento two is also, it’s not fast.

Dimitry: If you will check discussion at Reddit or Linkedin, and many people complains that there is a lot of request the page can load for several seconds and you need to optimize it. So we think that we will take care of that issue. But my issue here is that we made Breeze. Mostly because we need a really good feedback from community because developers.

Dimitry: And store owners really understand what’s their problems. And as soon as they will start implementing Breeze start using it they will come to us and 

Dimitry: then they will tell, here is the problem let, cause is Luma, because it was published at seven years ago, and for that time there was no update of front end, and for this time, there were a lot of changes on the market.

Dimitry: For now, we have a front end that simply outdated. And with brief, I think we want to go with the way of evolutions that we will have requests from community. We will add it. Probably somebody will push some ideas, push some commits, and we’ll also include it in terms of Breeze.

Dimitry: So community will decide what to do with Breeze in one or another. 

Brent: Yeah, that’s great. From a I want to just go back a little bit about the the Adobe PWA. I think Adobe is arguing or would say that it’s easier to integrate experience manager with a PWA. What would be your reaction when somebody says something like that and how hard is it to integrate a, another CMS platform into Magento as a monolith?

Dimitry: I think that I’m wrong person to answer that question, but I think every technology or stack has its strong and weak sides. As I said, we working with small store owners and they simply don’t have such need cause if you want to implement other platform, okay.

Dimitry: I have a good example. We really like implementation of integration of WordPress with Magento two that was done by Fishpig company. I think we are using it in almost every second project. So if it’s can be done with WordPress. So I think it can be done with any other type of CSM, but as. Our goal is to serve small small business and medium sized business.

Dimitry: And percent Magento open source. 

Brent: Yeah. And I think that you’ve identified a really, a large portion of users of Magento two that I think Adobe has forgotten about and that is the small business user who’s simply using Magento two for their store, and they don’t want to invest all the money in all the other Adobe products that maybe Adobe’s trying to do.

Dimitry: Tell us Adobe will be really surprised to see how many offsite stores in 

Brent: the world. Yeah, it is a incredibly popular platform still. So tell us how do they find you? How do they find the, your company and get in touch with you?.

Dimitry: Simply word of the mouth. They found us in the Google. It’s find sync, if you will check Magento or Adobe marketplace. I think there are just five or seven template on the marketplace and just like six of this seven template are from our company. So they’re simply going to marketplace.

Dimitry: There the main vendors that sell in here templates, then they go into our site, checking our products, reading our reviews, and now I really hope that more and more people will start using Breeze frankly, speaking via publish it evolution and Breeze blank on marketplace and receive that popularity.

Dimitry: It’s keeping growing. And we see like quite many installation every 

Brent: day. Yeah. That’s great. And just your the website for the theme is breeze front.com, right? Breeze B R E Z E front.com. 

Dimitry: Yeah. We, yeah. And yeah, that is correct. We created, 

Brent: Separate side. Great. And the, your company is Swiss up labs.com.

Brent: Yeah. Great. So Dimitri, as we close out on every podcast, I give a guest an opportunity to give a shameless plug about anything. What would you like to plug today?

Dimitry: Okay. I don’t want to talk about our company or Breeze because discuss that. I just probably want to ask everyone if we will listen to simply help Ukraine our companies through from Ukraine, developers, from Ukraine, and now really like in very difficult situation. And we really appreciate any help business support from countries all around the world.

Dimitry: And. We will appreciate any 

Brent: kind of help. Yes. And are you in Ukraine right now? 

Dimitry: No. No, I’m not in Ukraine. I’m in Poland for the last seven years, but many our developers are still living in Ukraine. Good. 

Brent: And how are they doing now? Are they, are you still be able to function and get most of their work done?

Dimitry: Yeah. Yeah, it’s quite strange, but that people are still going to work. They’re still having their life here and It’s difficult. It’s tough, but people are standing. 

Brent: That’s great. And I know that there’s lots of places that you can help out and contribute to the Ukrainian cause.

Brent: Dimitri, thank you so much for being here today. I appreciate your time. And again, I encourage people to go to breeze front.com and see it. I’ve seen some of the lighthouse scores. Your theme is scoring. Fantastic. And I’m so excited that there’s more and more people that are building and growing their Magento two practices and that you’ve offered this fantastic front end as a replacement for that very slow back end.

Brent: And I just wanna add it’s probably more than seven years. The ver very first version of Magento two was supposed to be out in 2012. I don’t know if anybody remembers, but. It has been 10 years since the launch date was announced. Yeah. So the theme is probably older than seven years, but it is very, what you’re doing is very well needed.

Brent: Thank you so 

Dimitry: much community about our product. I think that it’ll really help a lot of people out there. 

Helping Ukraine with Marta Molinska

We talk with Marta Molinska (@molme) about how she has helped hundreds of Ukrainian refugees as they crossed the border during the war. We talk a little about the Magento Association and how Marta is helping with events and the community. Ukraine can still use your help!

https://www.hospitallers.life/about-us

Marta runs a sky diving business in Poland and is passionate about the Magento Community.

Transcript

Brent: Welcome to this special episode of the Magento association. Talk Commerce collaboration to bring out more about the Magento association and what we’re doing to help the Magento community today. I have Marta Molinska Marta, please introduce yourself. Tell us what you do on a day to day basis.

Brent: And one of your passions in. 

Marta: That’s a very nice way of introducing myself when it comes to passion because what I do on a daily basis is my passion. So I run a drop zone. So we are jumping out of planes and my personal role on the drop zone is to teach people how to And my side job is actually involved in Magento and Magento association as well.

Marta: I’ve been organizing Meet Magento Poland for 9 years straight and now I’m more involved in Magento association and in helping with communication with some consulting and I guess that I try to be a kind of maybe not community manager because it’s for me, the community is not something that you can manage.

Marta: It’s something that you can join and be part of it. And I guess that I want to be a part of it. 

Brent: Thank you so much. And so today we’re gonna talk a little bit about Ukraine and how people can help Ukraine and maybe how both the Magento community and the Magento association can participate in helping Ukraine.

Brent: So sure. Give us a little bit of background on, on what you’ve been doing so far. 

Marta: It’s it’s already a few months since the war broke. But the first weeks were obviously the most intense a couple of days after this shocking news when when Russia attacked Ukraine we in Poland, we were devastated.

Marta: And as I said, we were just in shock, but after a few days and when the migration crisis took place on the border we saw a horrible, horrible videos and pictures from from the border. We could see that the huge crisis is coming. And I guess that the whole nation was thinking just the same, but I need to step in.

Marta: I need to do something and people just open their houses, they open their their homes and they really welcomed total strangers. Of course, if someone that, needs help you’re open to share some of your personal space, but it I think that it never happened. At this scale, it was hundreds of, and thousands of people who welcomed Ukrainians in their homes.

Marta: But I saw that it’s not enough. And since I don’t have much space in my house but I do have a lot of spaces at the airfield as my drop zone, especially in the winter time when we are not operating. We decided quickly to share every inch of space that we had and we recreated every office and the room that we had to the refugee center.

Marta: And yes, as mentioned before the first week was we’re very busy and we had hundreds of people not at the same time though. We had a rotation. So families were coming in they stayed for a few days or weeks depending on what their next plan was. And then when they left new families were coming in.

Marta: Yeah, a rotation system. And then after each family left one by one we continued to help in their settling in process. Like with finding a job or doing some paperwork with school or providing some basic supplies for the new start you can just imagine people.

Marta: coming to to Poland with all their belongings, not in the suitcase, not in even, a backpack. It were just a plastic bags like from Walmart, and they were occurring at for 2000 kilometers. It’s I don’t know, 3000 miles. Yeah, that, that was something that was obviously the most intense time of my life.

Marta: That’s for sure. And the most rewarding as well. And from this point I also wanted to thank a lot some Magento community members that stepped up really quick and helped me to continue the work because on the very beginning, it was quite easy to gather funds for running the shelter.

Marta: But since it’s not my daily job to run this kind of places I had no competencies to do this. And also not much resources. First of all Karen Baker, she was the first to help me out with covering some basic costs that we had on the beginning. And also Hyva especially Vinai and Willem.

Marta: I was touch with them from the very start and 10% of their income for two months was dedicated to the shelter that I was running. And also a lot of other people coordinated to my PayPal account. It really helped. It was not in vain. It never occurred to me that I had so many friends who wanted to help.

Marta: I really appreciate it. And you can be really proud of yourself. You help? A lot of people, we had 426 people in total at the shelter and yeah, including 270 kids. So thank you very much. 

Brent: Is the shelter still going or there was no need her things.

Brent: Okay. Yes. So things are start. I don’t wanna say normal, but 

Marta: they’re, it is still far from normal. We didn’t have to keep the shelter up and running after end of May. So we had it for three months. But I have to admit that it felt like it was three years really. But yeah, after three months it was no longer needed because.

Marta: The waves of refugees started to fade out and people found their more permanent places to stay. So that was one reason. And second reason is, was that we needed to start our operations. So we needed the spaces for our usual business as well. But on the other hand, we we still have a couple of processes that are

Marta: open and they’re constant. Together with my dad I’m not, I don’t think that he’s ever going to listen to this, but still I’m really proud of him because he’s keeping up an amazing work for the past weeks. He was able to gather funds for four ambulances. And now he just got an amazing support again from Magento community from fi and Tomic KKA.

Marta: Many of you might know them from Devant company. They were really helpful and they were so kind to donate money for two ambulances, which are going to Ukraine in a couple of days 

Brent: I saw some stories about ambulances that were coming into Ukraine and then volunteers that were going to the front line to help evacuate people, especially older.

Brent: I think a lot of elderly people that are stuck in that area are finding it very hard to leave or just even evacuate or at the time, especially, it was very difficult for them to move across that area. Yeah, that’s true. Yeah, I applaud you. And I thank you so much for all your hard work.

Brent: That is so great. 

Marta: It’s something that we are neighbors. We can’t really, leave our brother nation. When they’re at war, we just need to step up. 

Brent: That’s good. Switching gears into the Magento association. I think, I think that as you’ve helped with the Ukrainian crisis, you’ve also always helped with Magento and Meet Magento, and now Magento association.

Brent: Do you wanna talk a little bit about what you’re doing for the Magento association 

Marta: now? Of course I’m happy. For we started our cooperation on the beginning of the year. It was just, it was short before the war started. So the beginning of the cooperation was a bit hectic.

Marta: I shifted my focus on on the shelter, but now we are obviously back on track and I’m pretty much involved in events. I guess this is my domain and I helped in organizing MA connect this year and also in previous year as well. We have two additions. And one addition in 2020 when the pandemic started and one in 2021 and 20 22 now.

Marta: So yeah, I was pretty much involved in, and I hope that we’ll be back in within next month with some good news about new events. 

Brent: I saw that Adobe is going to have their summit in Las Vegas in March of 2023. So hopefully we can come up with a Magento association event that piggybacks on the Adobe summit and have a little bit more Magento representation at the event.

Brent: I would love. Yeah, as I remember too, there’s a down payment at somewhere in Las Vegas, still. , that they used. That’s true. There was a 2020 event that was planned. I’m sitting on the Magento. Membership committee and I am always looking for ways that we can entice people to join

Brent: the Magento association. I just interviewed Vijay Golani from India on some of his ideas on how we can get people to join. Do you have any thoughts on encouraging people to join the Magento association and the reasons why they 

Marta: would obviously the first reason. To be more present in the community and to, for example, to be able to vote when you have the voting, you can say that you have the real influence on what’s going on within Magento association. But obviously there are also other ways You only want to get involved in in the Magento community you can reach out to Magento association and there are a lot of committees that work on a regular basis.

Marta: So it’s it’s very easy to to join or to suggest some ideas, but you are asking how we could encourage people to join. I am a fan of asking the community directly what they want, because we can think that we know, but maybe we don’t, maybe we just assume that something and if we start with wrong assumptions that we would go wrong direction.

Marta: So if we ask the community what the community really wants, then we can address the needs that really exist. 

Brent: I think you’ve been involved in the Magento community for a long time. You’ve been involved in meet Magento, Poland in the past. What is it that drives you to want to be in a in the community and organize events? You’ve done so much for the community. What is it that lies within you that makes you want to do that?

Marta: I wish I knew I don’t know. It’s I’m a very community person. And the same as in my skydiving community, we have we have a lot of connections and this is something that I really like about the Magento ecosystem. It’s not the only business, like there are a lot of different initiatives, different backgrounds, different companies.

Marta: Everyone has the same goal. Obviously we are in a business it’s it’s our way to make a living. But still it’s something more than that. Maybe that’s why I still stick with the Magento community because it’s still alive. It’s still there. I know it sounds like a cliche, but still it’s about the people.

Marta: And I like so much being around Magento folks that I can’t really describe this and maybe that’s why I stick to events, because where to meet Magento people just on the events. Yeah. That’s why we missed in person events so 

Brent: much. . Yeah I agree. There’s some sort of magic there. I don’t know.

Brent: I haven’t been in, I’ve been involved in other communities, but it hasn’t been as magical as this and maybe there’s definitely a people aspect to it. I always enjoy, I enjoy going to meet Megento Poland, meet Megento Germany, nether. All those different places and traveling and meeting all those people.

Brent: And it isn’t the event so much, it is the people. And then when you start to get to know those people and enjoy their company and having some time with them, I think that’s the important part. Do you think there’s another community that can match the vibrance of the Magento community? Do you think it’s unique in any way or is there anything that’s this magic Elixer 

Marta: I don’t know if there are any other communities which might be similar to Magento.

Marta: It has an orange vibe, and I guess this is a really unique group of people coming in and coming out also because it’s a living organism. It’s not like a solid rock, I guess That’s exactly why it is unique. It shapes our real from day one to now and to the future.

Brent: Yeah. I think part of the uniqueness too, it was born from the founders of Magento Roy and Yoav and then Bob Schwartz and even Mark Lavell really embraced the community. I saw that, when eBay did their, when they were there, there was a kind of a drop off and. when when Mark Lavell started again, he really embraced it.

Brent: And I think that’s part of it is that the, whatever the brand is that’s around the community. If there is a brand, there has to be buyin from all parties, I think is part of it. And now I think Magento’s finding its place in the world with Mage-OS and the Magento Association.

Brent: I think it’s starting to find its feet again. 

Marta: I really hope that Magento association is is going to play a major role in shaping this Magento reality. And I know that it is not always been perceived as an important player, but now when the changes are being applied, the changes that are

Marta: really going to reshape the Magento association and with the more open attitude to, towards the community. I really think that we are going to make some difference. 

Brent: Yeah. I can say that from the membership side, from the event side, there’s a lot of very exciting things happening and I’m seeing a lot more transparency, especially from the Magento association.

Brent: So we’re seeing more about what’s happening internally and we’re seeing more news from each of the community meetings and it’s an exciting time and I’m very excited for what you’re doing in events and I you’ve joined our membership committee as well. And and had some very good insight for us.

Brent: Thank you. Marta as we finish out, I give everybody an opportunity to do a shameless plug about anything you’d like to plug today. What would you like to plug. 

Marta: I think we can, we started with with Ukraine and to be honest, I would like to end our episode also with a personal request for, to each of you.

Marta: If you can find a way to help Ukraine, everyone wanted to help on the very beginning and was eager. Either send money or supplies or to help in any other way, like offering jobs and so on. But after some weeks this general willingness to help faded a little bit and the war didn’t fight that much.

Marta: Didn’t fight at all, actually. So Ukraine still needs a lot of help. So each of us can really make a difference. I can say from my heart that every single act of kindness or any single act of help is changing someone s life. So I would really like to each of you to find a way to.

Marta: Ukraine in any way you can 

Brent: thank you. Yeah it does. It starts with one person. I before this, I was talking to Dmitri from Swiss labs, Swiss up labs, and he also had a very good recommendation for a paramedic service. We will put any recommendations in our show notes today and make those links available to everyone.

Brent: Marta, what is your next event coming up? What is your next big thing you’re gonna be doing? 

Marta: We’ll, I hope it’s going to be either ma connect. So our online event, or maybe a Magento association in person event, we’re still figuring out the details, but I really hope this is it.

Brent: Yeah, me too. Marta, it’s been so great talking to you. Thank you for the time. Thank you for a wonderful evening. Thank 

Marta: you. Bye bye. Bye.

Meet Magento Singapore with Sushma Vyas

We interview Sushma Vaya (@sushmavyas) with Ranosys from Singapore. #mm22sg Sushma has been organizing Meet Magento Singapore since its inception. We learn about Singapore’s vibrant and friendly city-state and the great event the team organizes. Listen to the entire episode and give me your feedback on the MA Pledge commercial I created at the end!

Meet Magento Singapore happens live on August 25th, 2022. Don’t miss it. https://meetmagento.sg

Transcript

Brent: Welcome to this special 

Brent: Magento Association edition of 

Brent: Talk Commerce

Brent: today. I have Sushma Vyas. She is in Singapore and she is with Meet Magento Singapore. We are going to talk about the event and how fun it was and how fun it’s going to be into the future. Sushma, go ahead,

Brent: introduce yourself. Tell us what you do on a day to day basis and maybe one of your passions in life. 

Sushma: Thank you, Brent. Very happy, feeling really related to be part of this. My name is Sushma as you already shared with everyone in summary. If I would say one liner, my day to day job is to make sure people associated with us are happy.

Sushma: I act as the COO chief operating officer with Ranosys, I’m the organizer also for Meet Magento Singapore. I take care of end to end operations for the company, making sure all the departments meet their KPIs, people attached with us. I really mean it. Whether they are partners, our customers of all important people, team members, employees are happy.

Sushma: That’s the goal. And that’s what I do being in Singapore for past 18 plus years now. And yeah, I think that summarizes that’s. 

Brent: So your real role as a chief happiness. I wish . I went to Meet Magento Singapore in 2019, and it’s such a great city, such a great community. And the event was so well put on, tell us a little bit about the history of Meet Magento Singapore, why you guys started it and a little bit about the event.

Sushma: Thanks. One of my favorite points to talk about we’ve been associated with Magento per se from I’d say it’s childhood days, because we used to do those little Magento meetups when we were very young as a company, Magento also was running community editions and all, and we did see. Real good potential traction people attached around 2016,17,18.

Sushma: We did attend a lot of Magento events globally and that got us excited that let’s have one Meet Magento Singapore itself. And the thought was really well taken by Adobe commerce aka/Magento. And we got this to own and organize Meet Magento Singapore. It was really, it has been an exciting journey.

Sushma: It was when the very first event, what I’d say was the most exciting for us was that Singapore hosts and is easy for people. It attracts people, businesses, retail, commerce, especially a lot more. Easier. Sorry. If I sound biased than a lot of other countries, it has that reputation and comfort as well.

Sushma: The venue has been amazing, I’d say. And we’ve enjoyed. And of course we all know since past three years, the journey we have seen how pretty and commerce has transformed. Likewise has the event itself opening it up for online presence mix of both. So in all, I’d say it’s been insightful.

Sushma: This is something that we ourselves learn from people around the globe when they come here and everyone builds that bond, that community. So exciting journey. 

Brent: If you were to say to someone to attend the event what would be the some of the big draws to attend meet Magento Singapore. 

Sushma: I’ll talk about Singapore, right. First is really the place, because as much as it is a little red dot, a small place, it brings, it offers everything. It attracts businesses. It adopts technology really fast and well. The place itself is an attraction

Sushma: we, I would say people to come and visit and see how this is so well organized, disciplined, yet open for innovation. And it implements that. Of course, because of all these things, there are huge brands companies who have their foundation here who have their offices here. So they can see and communicate, I mean, that community bonding and they can see how these big brands are facing the challenges, implementing it via technologies, solving it.

Sushma: For Meet Magento Singapore, I’ll say, come for our after parties as well. I know after parties are fun everywhere, but I, I really Bo that some of the best after parties we’ve had the venue is great Marina Basin and it’s real fun here. Meeting people from close to a hundred plus countries and connecting, talking.

Sushma: it’s a different mode that you see them in after parties and different insights that you get during the event and talks. 

Brent: I think that we forgot about the importance of meeting people in person and everybody thought, oh, now that everybody’s doing zoom meetings and online that the live event is dead.

Brent: But I think what we’ve found is that, people desire to see people in person. And not only do you get to go to a great event, but you get to see a great city and then you get to see different cultures and all kinds of things that are wrapped around traveling to a different type of place. And I agree that Singapore is very easy to get to for us in the US.

Brent: It’s a long way. It’s halfway around the world, but yes, you know, it’s very easy. It’s very accessible. And I can say that even the customs. Everybody was so nice and it’s so easy to get through the cultures. There’s multiple cultures. We in 2019, we brought eight people from our office in Ahmedabad to Singapore.

Brent: And what did we do as soon as we landed, everybody wanted to find their Gujurati restaurant to eat at. So we all found the section of town that had a Gujurati restaurant and we ate there. So it, there, there is food for everybody. Something for everybody to offer. What would you say to a sponsor who would like to sponsor Meet Magento 

Sushma: for sponsor?

Sushma: See, I think there’s a wonderful mix of audience because there’s a very good balance in terms of merchants, in terms of technology, partners, partners, and end users customers. So with this balance, they get to have their message reach the right people. It’s not lopsided.

Sushma: So there is one real advantageand we take of it. Otherwise, even the ecosystem is such that it attracts all these different pool of people. So that’s one of the biggest advantages for sponsors plus I shared, there’s this very easy ethos reputation of delivery that its Singapore has gained.

Sushma: Its its rapport in terms of making sure businesses are smoother run. The government would say, we’ll take care of the hassle for you. We’ll make sure things are things are not full of bumps for you, and you make sure that the business is flourishing. So that kind of something is a healthy sign for someone to sponsor in an ecosystem like this.

Sushma: So usually this is also something that we hear from our sponsors and, Yes, digital marketing and all there’s a good outreach. There’s a good reach that they get from. So, yeah, that’s what we would tell them, 

Brent: From the event organizer side. So I know renos has been organizing, Meet Magentol Singapore.

Brent: If other organizers would like to organize an event in a different region, a different city, do you have some advice for them that to get started and some reasons why they would want to get started organizing a meat Magento in a different city?. 

Sushma: Why they should or why they good for sure.

Sushma: Organizers do gain a lot of publicity for sure. And learning on top of that, because something that we, even our own customers, our partners, something that we see them when they are there on the stage speaking or discussing, it’s a very different learning and insight that we get, which otherwise in day to day

Sushma: communication or interactions we don’t get each other on that level of thinking or discussion. This is something we must do because meeting and meeting them in a different mindset is together new learning. And we build a bond, a community which is memorable to us, plus helping the overall ecosystem.

Sushma: if there are any tips or anything, that we follow, or we would prefer people to follow is maintain that local touch, what that place is known for, because people would come from far away from different places to also know more about that place as it there’s nothing beautiful or ugly.

Sushma: It’s the combination that makes that place really different and unique. So I’d say maintain that, make sure people also know more about the place, know the local touch, local flavor. So that event automatically becomes very special and unique. There are many things, but this is what I feel we must consider.

Brent: I like what you said about having a different mindset to learn. And I think that oftentimes as we are pushing our whole team to do work that we forget that our team has to also learn about what’s new. If we continue to work on what’s old, then all we’re gonna do is create old things, creating new things requires new knowledge.

Brent: And I agree that you get put into a different mindset and you’re not in front of a bunch of screens. You may be in front of your laptop while you’re watching the speaker speak, but you’re not in front of 10 screens with a dog barking and somebody asking you it’s time for dinner. It puts you in a place where you are in a learning mode.

Brent: Maybe speak to that learning mode a little bit.

Sushma: If I take myself as an example, I don’t come from a technical background. But when I’m there, I listen to those even technical talks or innovations, it makes me more excited to know more Magento as a platform. I would’ve never known otherwise. Except for that. Okay. Customers need this.

Sushma: We fulfill this, the depth of it. I would’ve never known or never have been inquisitive to know that. Okay. Alright. There is this feature. So because when during panel discussions or somebody shares, you can do this, just talking about that specific feature, which to me appears like magic. And then I feel, oh, okay.

Sushma: Then what else does it do? What else does it do? Where else can it be implemented? And it gives ideas. Okay. Not necessarily here. It can be used somewhere else. So I’m a student there. Actually, when I participate or I hear the talks, the speakers talking about it. Likewise, someone whose technical may find interesting business cases, which he, or she, would’ve not thought of while working on that piece of code or that piece of integration. 

Brent: I know that there has always been a developer track or a technical track, and there has been a business track. And that just means that there’s something for both audiences. There’s something for merchants to learn about what are the new things that I can do on Magento or Adobe commerce.

Brent: And I know, especially for the developers, they can learn about the newest technology things that may put a merchant to sleep. Having that ability to see those different pieces of the puzzle and spark some interest. And I’m just gonna say that those new things create innovation because a merchant may say, oh, I saw this at this event.

Brent: I’d like to do it on my site, but I’d like to do it in this way. The pushing the boundaries. I sit on the membership committee and Meet Magento Association is trying to get more members as part of the Magento Association. What would you say to people who not are not sure or don’t know why they should join.

Brent: Do you have any good advice for them? 

Sushma: I’d say definitely join because. I’ll make it a little more philosophical if you hope you don’t mind, because at the end of the day, all of us want to contribute. All of us want to give back. In that effort, what we gain is enormous. When we join our intention was really not, oh, we give back, we do this.

Sushma: You know, okay, it’s a community we want to learn. I’m very attached to this by the way association, because we’ve gained a lot, whatever we’ve gained, I’d say from our years still now it’s because of that and because of the community it creates. So the fulfillment part is huge. In addition to what we gain in terms of repeat learning resources to knowing problems before you face it and solutions, how these get resolved.

Sushma: All this is. I always are like, I’d say golden assets of having being part of a community in which Magento association gives you so readily easily. I would not ask anyone to think twice about it because this is one of the strongest, one of the biggest, and I wish all the best because that shouldn’t die.

Brent: And even at the lowest level, it’s $1 a month, so $12 a year. And I think that allows anybody, the facility to join and they’re coming. We are coming out with some other models where companies can sponsor their employees to join as well. So there’s gonna be continued innovations from the Magento Association to help membership grow.

Brent: Sushma as we close out our podcast every week, I give the guests an opportunity to do a shameless plug about anything promotion about anything you’d like to promote. What would you like to promote today? 

Sushma: Hadn’t really thought about it so much what I’d like to promote, but, since I’m part of Ranosys, I’m part of this whole company that’s one, one thing that I can promote is that explore, recommend, refer, explore services.

Sushma: I think that’s about it. I wasn’t really that prepared about it. What, in my mind. So that’s what I can think is the first thing that’s. That’s 

Brent: Thank you, Sushma. So thanks for staying up so late for me. I really appreciate it. Oh, 

Sushma: it’s a 

Brent: pleasure. Pleasure talking to you. I wish you all the, yeah, go ahead.

Sushma: I was saying you have some really interesting questions there. 

Brent: Good. Yeah. And I, I wish you all the best in your event coming up. I wish I could be 

Sushma: there this year thank you. Thank you so much. 

Brent: I will miss you 2023. Yeah, hopefully, 

Sushma: definitely. Yes. Thank you. All right. Thanks Brent. Have a lovely day. Bye-bye.

Magento Association – Meet Magento New York

We interview Vijay Golani about the upcoming New York event and the Magento Association Events committee.

https://meetmagentonyc.com/buy-tickets/

Here are some topics that were discussed at the event.

Magento machine learning – How Adobe and Magento are dealing with AI and Machine learning.
Magento university – It is now called Adobe Digital Learning Management.
Artificial intelligence – As from above – Machine learning and AI are a big part of what is happening in commerce.
Magento commerce merchants now enjoy fantastic Adobe commerce support.
Dedicated cloud service – Adobe Commerce Cloud is being integrated into other Adobe services.
Magento commerce is now called Adobe Commerce.
AI-powered inventory management and AI search are the new trend for 2023
Adobe Sensi is driving relevant products across the Adobe Commerce Platform.

Meet Magento Indonesia 2022

We interview Muliadi Jeo who organizes Meet Magento Indonesia. This is the seventh year for Meet Magento Indonesia.

This is a broader series of interviews to focus on the Magento Association. The goal of these interviews is to increase awareness and increase membership for the Magento Association.

The event happens on August 3rd, 2022 in Jakarta Indonesia

Transcript

Brent: Welcome to this episode of Magento association or something. We don’t know what to call it yet, but this is promoting the Magento association today. I have Muliadi Jio from Indonesia, and he’s the organizer of Meet Magento. Indonesia 

Muliadi: hey, Brent. Hey everybody. Good to see you all. And talk to you again, Brent

Brent: let’s dive right in. Tell us a little bit about your event, and how long you’ve had it running for. 

Muliadi: This is if I count it this is supposed to be the, instead the six or the seven-year we run in Indonesia. So it’s always been offline, of course. And then the last two years, unfortunately, during the pandemic, we have to switch to online for a couple of years and this year.

Muliadi: So we are so excited. Finally, we were able to do it again as an in person meeting. And so far the respond, at least from the advertising for the sponsor side. They’re so excited. It’s been a while there’s no event and everybody just jump in and join. So we’re very excited. 

Brent: And traditionally, you get a lot of people at this event.

Brent: Tell us about your attendance 

Muliadi: and things like that. I remember when we started seven years ago I think that’s close to about a hundred people which is where we see, oh, that’s a good audience to start at that time. And then as we go year after year, I think the last. In person event on what’s that right before pandemic 2019 that one is actually around 600 people show up on the event.

Muliadi: And we can always unique us. So we have Three different track traditionally, so one track really for business and one track really for a solution. So where the sum of the sponsor can talk in the solution because they’re bringing their solution to it. And then the last track’s really more technical discussion.

Muliadi: And yeah, we have about 50/50 about like merchant versus a engineering dev flow burst kind of audience. . 

Brent: And how about your venue and the location? Tell us a little bit about Indonesia. Why would, why should we all come to Indonesia? 

Muliadi: Why would we want to come? I think most you have to, if you’ve never been to Indonesia, I think a lot of people very funny when we talk to a lot of people, especially from American or from the Europe, obviously a lot of people know Bali more than the Indonesia itself.

Muliadi: So when we talk about, do you know Bali. Indonesia, maybe not but obviously Bali sits in Indonesia and where we are is in Jakarta, which is the kind of the central the biggest city in Indonesia. We are close to two hours away from Bali. By flight.

Muliadi: Yeah. And then we’ve been doing this in Jakarta because like it’s all the business and all the enterprises all have the headquarter in Jakarta. It’s fun. You can fly to Jakarta and then you can, obviously once you’re in Indonesia, you should just explore to any, like to Bali and all the rest of the, a exotic islands on the east part of Indonesia.

Brent: And of course there’s so many exciting and beautiful places to visit in Indonesia. Obviously going to a Meet Magento event is such a great opportunity to travel and meet people. And from the sponsor standpoint maybe tell us a little bit about some of the merchants you have there and why somebody would want a sponsor.

Brent: A Meet Magento event. 

Muliadi: Yeah, we traditionally very very localized as far as like our event. A lot of the sponsor, we get a lot of local sponsor, but obvious some we open up for a lot of international. Businesses that want to get their business exposed to Indonesia market, which is well known for the big population and the opportunity here.

Muliadi: So that’s always the kind of the attractive point to be able to get your business exposure to here in Southeast Asia especially in Indonesia itself. Yeah at our event is always free. That’s the unique part. Compared to any other event around crossroad on the other meet change event I think we are the only one that is free and fully funded by the sponsors.

Muliadi: Luckily and then, yeah it’s exciting. 

Brent: And you have, you said you have three tracks that you’re running in conjunction with the event? 

Muliadi: And they yes, there’s a three tracks. It’s a whole day event. 

Brent: So you have a business track, a developer track. And what was the other. 

Muliadi: It’s what we call it.

Muliadi: The solution track it’s really for people can present their product and basic more like showing kind of solutions. And typically we use that for the sponsor to be able more engaged and able to demo the product and stuff like that. But digital this year seems like we are going to 

Muliadi: blend it together. We have a lot of different kind of speakers this year. Not only just a group sponsor, but as well, like a lot of the business practitioner. So we mix around all inside the three track that we have. We still have gonna have three tracks, but not like really divided that way anymore.

Muliadi: For this year. 

Brent: So part of this is the Magento association now helps to promote these events. And Magento association has paid memberships now. So I’m on the membership committee. And our goal is to increase membership. 

Brent: What would you say to people 

Brent: who that, what would you say to people who encourage them to join the Magento Association?

Muliadi: I think let’s go back with the heart of this Magento is the community and this Magento has been really successful because all those community support. So I think the Magento association is becoming the form of that. And naturally we want to be part and this association and participate as much as we want

Muliadi: and that’s and in the form of the paying membership, I think that’s at least a little bit that you can do as far as participation, and that’s a lot more to participate. I believe you are also involved with much more than just a paying member. You are also involved in the comittee and a lot of the different stuff.

Muliadi: And I, I think that’s what we are looking forward with the Magento association. So we can recreate this vibrant community back where everybody can participate and basically yeah, I think in our maybe like blessing each other, something like that. 

Brent: Go back to the beginning. And why you decided to put on a Meet Magento event, had you attended events in Europe?

Muliadi: So it’s by accident actually, I went back to Indonesia way back on 2010. So it’s almost 12 years now. Initially I just going back here because family reason and I was already have a good relationship with Magento. I was in the states for 16 years and right before I went back to Indonesia, I worked with a company called Guidance, which is.

Muliadi: Partner of Magento. We are among one of the first partner working with Magento directly, still in the Culver City office. Naturally when I went back to Indonesia at that time I’m building the first set of developers for Guidance and really focusing on Magento and it started with only a couple of us.

Muliadi: And then the team grew to five. And 10 and all of a sudden become a full team of I think at that time we still have about 15 people concentrating, really delivering the gentle project for our US clients, a lot of, but then Indonesia eCommerce picking up around 2012 to early 2013.

Muliadi: So then we get a lot more exposure with a big comp, a big company that interested to know more about Magento. And obviously at that time I still go back and forth, always attending the Imagine. We miss the Magento Imagine events. That’s been really great. And I met a lot of people there.

Muliadi: Some of them were was the founder of the Meet Magento association at that time still . And so we have a talk and then we would think, okay, maybe we can build a community in Indonesia. Why don’t we try? And then I talked to a couple folks on the Magento and they also interested to

Muliadi: build exposure in Indonesia. So we just launched our first event out of the blue working with Magento, working with several I’m trying to remember. It’s been so long and yeah, but that’s, it’s turned out really good. The event we get a lot of support from the local company, as well as audience that coming in and show really interest on the platform and interest in the building the community.

Muliadi: So just that’s becoming now every year after that, we just continue to have the events until now, basically. Guido is one of the first person actually flying to Indonesia on our yeah. Guido. Yeah. Guido Jensen. Yeah, he put 

Brent: on the, I think they put the very first event in the Netherlands and I think Meet Magento, Netherlands by far is one of the best ones that’s out there still.

Brent: It’s such a fun event. Yeah. 

Muliadi: Yep. And then the following year or year after two years after that, Thomas also fly to Indonesia. So yeah, it’s been really a good run. All right. Followed them, saying that I need to 

Brent: come one of these years. I’ll come 

Muliadi: next year. You need to, I’m gonna keep saying until you come here, please do so 

Brent: tell us, how do they find an event?

Brent: is it 

Muliadi: your address? It’s re really from information? Yes. So the official website is called very easy to remember is the M A G E dot ID. So it’s a mage.id as. So you can go to the website, you can see the agenda, you can see the speakers that are already set for this event. It’s gonna be on August 3rd.

Muliadi: So not too far, it’s less than two weeks. Their venue will be the venue address will be on the website and you can register there right away too. And like I said, it’s free. 

Brent: So just outta curiosity when you do a free event, do you find a lot of people don’t show up? 

Muliadi: Obviously with the free event typically the, from the registration and the show up is probably it’s a industry stranded around 60% show up or so 40% most likely not show up.

Muliadi: Yeah. But it’s still it’s still good number. We we’ve like we, with all the registration that we have it’s a good turnout 

Brent: for us. Yeah. That’s a really good number. I know that so we organize meet Megento India. and did, have you been to meet Magento India yet? 

Muliadi: Did you come?

Muliadi: No. No, you have to come we’re planning. I only went one time to Bangalore. Oh, that was 

Brent: Magento live. Yeah. Anyways we get we pay, we have people pay, but we do get an incredible attendance. It’s in the 90%, the people that buy tickets come to the event. Yeah. I think all the meet Magento events and I’ve been to meet Magento Singapore as.

Brent: So that whole south Asia , meet Megento events you do such a great job putting those on I tended last year, virtually which was a very good event. , I stayed up late to to be a speaker in my evening. Thank you, morning. It, it was very good. I actually spoke the night and followed watched a lot of the speakers.

Brent: Yeah. Thank you so much for being on. I will put mage.id on the show notes and I wish you all the best in your event. 

Muliadi: Thank you. Thank you, Brent. Really great talking to you as always. Thank you. And good night.

What India wants from the Magento Association with Kalarav Vasavada 

Brent and Kalarav talk about all things Magento and how the community has been embracing the changes that are happening with Adobe, Magento, and the Magento Association.

Kalarav is a Certified Scrum Master, Adobe Certified Expert – Business Practitioner, and Adobe Certified Professional Developer with more than a decade of experience in the eCommerce world. He is a Delivery Manager with BrainVire, working with clients all over the world. He loves to explore and discuss the technical architecture of platforms and the growth of other commerce platforms.

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