Commerce

Unraveling the Power of Composable Architecture with Chris Bach

Hello everyone! I recently had the pleasure of hosting Chris Bach, the co-founder of Netlify, on my podcast. As the Chief Strategy Officer (CSO) of Netlify, Chris also sits on the advisory board of Market Lines, an industry body focused on headless and composable architecture. Besides his professional pursuits, Chris has a passion for cars and motorsport, which adds an interesting dimension to his personality.

A Passion for Cars and Borderline Humor

Our conversation started with a light-hearted discussion about Chris’s love for cars, both old and new, especially those related to racing. We also discussed his participation in the free joke project, where I shared a joke about an antique globe. Chris found it amusing, describing it as borderline humor.

The Box Family and Headless Composable Commerce

In a humorous twist, I asked Chris if he had any relation to the famous Box family of writers. Chris jokingly responded that Sebastian Box stole his last name for fame but is unrelated to famous writers. Our conversation then took a more serious turn as we delved into the topic of headless composable commerce. Chris explained that headless refers to separating the core commerce functionality into an API, allowing flexibility in building different digital experiences. He highlighted the advantages of headless, such as faster time to market and the ability to customize digital experiences.

Understanding Composable Architecture

When asked about the term “composable” and its relation to headless, Chris explained that composable architecture goes beyond just separating the front end and back end. It involves using self-contained systems that can be decoupled and connected through APIs, allowing for more flexibility and interchangeability.

Different systems like CMS, e-commerce engines, and marketing engines are separate entities in traditional setups. However, with composable architecture, these systems can be decoupled and connected through APIs, allowing for more flexibility and interchangeability.

The Challenges and Solutions of Composable Architecture

Despite the benefits, maintaining such an architecture without a platform like Netlify can be challenging. Organizations face bottlenecks and complexities in consuming the APIs and delivering a seamless digital experience to customers. This involves handling secrets, setting up staging and production environments, managing caching, and ensuring security scans, among other tasks.

Netlify, as a composition platform, aims to address these challenges by providing a unified workflow and orchestration. It allows developers to build composable architectures by pulling in different components and APIs, while also offering standardized ways to connect with legacy systems and manage releases. Netlify’s value lies in simplifying the process, reducing overhead, and enabling faster time to market.

The Power of Composable Architecture and Netlify’s Role

Chris Bach emphasized the power and advantages of composable architecture and how Netlify plays a crucial role in enabling organizations to adopt and maintain such architectures effectively. He discussed the challenges faced by businesses and organizations when it comes to building advanced applications and digital experiences. He highlighted the limitations of traditional infrastructure and the complexity that arises when multiple players are involved in the implementation process.

The Benefits of Adopting Composable Architecture

Adopting a composable architecture offers benefits such as brand differentiation, better security, scalability, and reduced costs. Chris advises businesses to consider the cost of doing nothing and the operational overhead of sticking to the old ways. He also emphasizes that composable architecture does not require building a new monolith but can be implemented gradually, starting in a corner and expanding from there.

Closing Thoughts and Contact Information

In closing, Chris mentioned Magento 1 as an example of a traditional monolith that businesses struggle to move away from due to technical debt. He contrasts this with composable architecture, where small pieces of technical debt can be swapped out as needed.

Chris also provided various ways to contact him, including email, LinkedIn, and filling out a form on their website. He mentioned that Netlify is always open to having non-committal conversations about digital challenges or specific topics like making a headless version of a content management system successful. I am grateful for the insightful conversation with Chris and look forward to sharing more such enlightening discussions with you all. Stay tuned for more!

For more podcasts about Commerce

Harnessing the Power of TikTok for E-commerce: A Conversation with Lauren Schwartz

In this podcast episode, Brent welcomes Lauren Schwartz, the owner of The Loft 325, a creative studio specializing in ad creatives for e-commerce brands. They discuss the importance of creativity in TikTok videos and how it offers a new way for brands to engage with audiences.

Lauren advises brands to balance creativity with taking action by developing content on various topics and working with content creators. They also discuss the challenge of convincing B2B brands to try TikTok and how to grab viewers’ attention quickly. They discuss the importance of content creation and organic user-generated content for e-commerce merchants.

Ready to dive into the world of TikTok and e-commerce? Join me in this episode as we explore the importance of creativity, content creators, and the benefits of using TikTok for advertising. Get inspired and stay one step ahead!

The Loft 325: A Creative Hub for E-commerce Brands

Lauren Schwartz is not just the founder of The Loft 325, but she also plays a pivotal role in running the studio and educating new creatives on the platforms they will be working on. Her passion lies in helping designers and video editors find their creative direction.

TikTok: A New Avenue for E-commerce Brands

Our conversation quickly moved to the topic of TikTok and its role in e-commerce. Lauren explained that TikTok offers a unique element of entertainment that allows brands to step away from being overly salesy. It provides a fresh way to engage with audiences and showcase products in a fun and entertaining manner.

Balancing Creativity and Action

When asked about how brands can balance creativity with taking action, Lauren advised brand owners to start developing content on various topics, including interviews with employees and industry experts. She emphasized the importance of working with content creators who can provide fresh perspectives on the brand.

Overcoming Skepticism: The TikTok Challenge

We also discussed the challenge of convincing B2B brands to try TikTok. Lauren acknowledged the skepticism but suggested allocating a budget to test the platform. She recommended working with content creators to bring a fresh perspective to the brand’s image.

The Importance of Quick Engagement on TikTok

Lauren highlighted the importance of grabbing viewers’ attention quickly on TikTok. With users scrolling through content rapidly, the “three-second hook” is actually less than a second. Understanding what is trending on TikTok can help in creating engaging content that resonates with the audience.

Engaging Older Generations on TikTok

When asked about engaging older generations, like Gen Xers, on TikTok, Lauren suggested that by being on TikTok and understanding what people like, one can adapt their content accordingly. She also emphasized the importance of analyzing trends and incorporating them into ad formats to make them look more like TikTok content and less like traditional ads.

Getting Discovered on TikTok

Lauren explained that while going viral is challenging, using trending hashtags and creating engaging content can help in getting discovered on TikTok.

Advice for E-commerce Merchants

Lauren’s advice to e-commerce merchants, especially leading up to Black Friday, is to focus on content creation and organic user-generated content (UGC). She emphasized that working with creators can be highly effective across all platforms and recommended investing time in content creation because it consistently yields positive results.

The Power of Testing and Trying New Things

I agreed with Lauren’s point and added that testing different approaches is crucial to determine what works best. Creators bring a fresh perspective and encourage trying new things. The cost of creating content has significantly decreased with the availability of tools and the ability to reach multiple platforms.

A Final Word

As our conversation came to a close, Lauren announced that she will be launching a designer course for aspiring creatives looking to enter the field of paid social advertising.In conclusion, our conversation with Lauren Schwartz highlighted the potential of TikTok as a powerful tool for e-commerce brands. By understanding the platform’s unique dynamics and leveraging its creative potential, brands can engage with their audience in a fresh and entertaining way.

More Podcasts about Marketing

Notable moments:

The importance of creativity on TikTok [00:02:25] TikTok allows brands to step away from branded content and be more creative and entertaining in how they talk about their products.

The role of content creators in brand marketing [00:04:58] Working with content creators provides new perspectives and fresh ideas for brands, helping them showcase their products in a unique way.

Testing TikTok for B2B brands [00:06:04] While there may be skepticism, it is recommended to at least test TikTok by allocating budget for creative and ad spend to see if it brings value to the brand.

The importance of grabbing attention quickly [00:09:24] The speaker discusses the need to capture viewers’ attention within a second on TikTok due to the fast-scrolling nature of the platform.

Analyzing trends on TikTok for ad creatives [00:10:55] The speaker talks about the importance of understanding and incorporating trending content into ad creatives on TikTok.

Organic growth versus paid growth on TikTok [00:13:35] The speaker discusses the benefits of both organic and paid growth on TikTok and emphasizes the importance of having an organic presence on the platform.

Content creation and working with creators [00:19:43] The importance of investing in content creation and collaborating with creators for e-commerce businesses.

Testing and the cost of creative [00:20:18] The significance of testing different strategies and the lower cost of creating content across multiple platforms.

Shameless plug for designer course [00:21:01] Lauren’s upcoming designer course for new creatives in the paid social advertising field.

Mentions:

  • The Loft 325: 00:00:11
  • TikTok: 00:01:35
  • Instagram: 00:01:35
  • Reels: 00:01:35
  • YouTube: 00:01:35
  • TikTok: 00:09:24, 00:10:21, 00:10:55, 00:11:13, 00:11:45, 00:12:18, 00:13:03, 00:13:35, 00:14:39, 00:15:11, 00:15:43, 00:16:21, 00:17:33, 00:17:58, 00:18:08, 00:18:43, 00:19:05
  • Facebook: 00:16:50, 00:17:21
  • Content creation and organic UGC: 00:19:43
  • Working with creators: 00:19:43
  • Testing different strategies: 00:20:18
  • Tools for creating content across multiple platforms: 00:20:18
  • Designer course for brand new creatives in paid social advertising: 00:21:01

Unlocking Loyalty: A Revolutionary Guide to Turning Returns into Remarkable Rewards with Tobi Buxhoidt

In this insightful episode of Talk Commerce, Brent Peterson invites Tobi Buxhoidt, the co-founder of ParcelLab, a leading Operations Experience Management platform. Boasting a rich background in logistical operations and a passion for streamlining the customer experience, Tobi shares forward-thinking insights on the role of post-sales customer interactions in brand success.

Born in Germany and based out of Boston, Tobi describes how ParcelLab operates internationally with several offices worldwide. The platform aims to revolutionize the way brands engage with their customers with data-driven experiences, which he believes can create a notable difference in their relationships with their customers. A large part of the discussion revolves around the role of returns in customer satisfaction.

Tobi emphasizes the necessity of a digitalized, tailored, and customer-centric returns process with varying approaches depending on the customer and the product. He cites examples from fashion brand Chico’s and electronics company Bose to illustrate the practical application of this approach.

Tobi also touches upon the common assumption that returns should be free. While he understands this reasoning, he reveals intriguing data suggesting that about half of consumers are open to paying for returns depending on the context. Finally, Tobi gives a glimpse into the future of e-commerce in 2023, where he predicts a significant shift from customer acquisition to enhancing customer lifetime value.

He suggests that brands focus on engaging their customers during the entire post-purchase journey, which he claims is critical for customer retention and building lasting relationships. Tobi invites interested listeners to engage with ParcelLab further through its website, www.parcellab.com. Leveraging his experience and expertise, Tobi aims to help businesses excel in the post-purchase landscape, turning the seemingly mundane process of returns and operational moments into moments of joy.

Find Tobi Buxhoidt on LinkedIn for more insights and engagements.

More podcasts about Commerce

BigCommerce vs Shopify: Unveiling the Real Multi-Store Winner

Multi-Store Front Showdown: BigCommerce Vs. Shopify. Why BigCommerce Triumphs?* 
*Meta-description: Jump right into an exciting multi-store front showdown between BigCommerce and Shopify. Discover why BigCommerce emerges as the victor with its flexibility and scalability.

Exit mobile version