magento

Building a Customer Centric Culture

Store owners want to get from out of their e-commerce business. Real conversations happen when building a customer-centric culture is a prime focus. Whether you are a merchant or warehouse distributor, or a manufacturer looking for digital commerce. You should look at your tech partner, either agency or the solution integrator, and make sure they understand the business aspects and the workflow of your industry.

Vatsal Shah offers transformation and growth to organizations and individuals by creating an inner drive. He helps them elevate their brand image, increase revenue and profitability. He founded Pragmatic Consultancy in 2008 to unlock their potential. As a business coach, he championed transformations of 69 IT, Digital Agencies, E-Commerce, and Retail organizations, trained more than 12K people and 184 CEOs. His clients spread across India, China, UK, Africa, Ireland, and the USA

Vatsal and I also discuss Vatsal’s involvement in Meet Magento Events


Transcript:

All right. Welcome to this episode. Today I have Vatsal Shaw. He is a coach, a CEO coach. E-commerce evangelists speaker. I’ve seen him speak in person. He’s a pragmatic at pragmatic consultancy. Sorry. Let’s all. Please introduce yourself. Do it much better than I just did. And maybe tell us one of your passions in life.

Yep. Thank you for having me here at the same time. Yeah. So in a nutshell, if I tell about myself, what I do is I help it companies, digital marketing companies and agencies grow from small to big, say from few million dollars to multi-million dollars or multinational companies. What I work closely with them in terms of strategy, planning, execution, creating organization structures, they’re liberal politicians pricing and.

And as a result, a lot of adult Shopify, big commerce agencies have grown. I also work with various mobile and app development companies available in development companies. So almost all types of ID, sector companies. And I’m fully focused on that. And my passion is when people grow and then they touch more lives and all prosperity at that time, I feel good.

So I’m a teacher at heart and businessmen as. I have a weird combination about education. I studied it masters, then marketing majors, then psychology and communication. So I try to keep on accumulating new knowledge and keep on sharing on different platforms. And yeah, my mission is wherever I am, I should be able to transform lives, whether it is individuals or.

And my individual passion and singing and drawing, bending, and singing as well. So are you going to sing a song for us today? No, because I may be singing in Hindi, but you’re a leg Indian language. Your target audience may not understand that. So we’ll do a follow-up episode with you singing. Oh, we’ll do the intro.

I will sing a song for you and meet with India, because then the audience is. Alright. Perfect. So today I’d like to split up the topics between the store owner and maybe the agency and see maybe there’s I know there’s different perspectives from both all was there’s different perspective there, the third perspective from the developer as well, but maybe you could go into what customer.

The store owners want to get from out of their e-commerce business. Yeah. So it has been my favorite topics since long. We have been reading on internet or maybe listening the dogs from specimens. And I started with the purpose. We might have read a book called Scott McCain, which is what customer really want.

And then a lot of popular conversation happens where customer centric culture is a prime focus. So what I always look at is when any e-commerce. Oh, no. Or you can say merchant or warehouse, distributor, or a manufacturer looking for digital commerce. The space, what they look at is their tech partner, either agency or the essay they understand the business aspects and the workflow of that industry.

They bring subject matter expertise on the table. They help them digitize their workflow instead of. Fixing them around a platform or a tool or technology, which is preferred by them. It is an interesting no six, seven points. I can recall from the court Mac in that customers are looking for a compelling experience and where the it companies or agencies.

Giving the customer service or development service or e-commerce maintenance service. And so on customer look at personalization and personal focus that how I can help their business, how can increase their revenue. How can I increase their order ROS and so on. But most of the agencies focus on tech part, or they are focusing on digital part or UX part all together.

Is there a very rare combination. Most of the essays don’t focus end-to-end servicing of the customers customers want reciprocal loyalty means they want me as a solution architect or business practitioner to suggest what not to do. Instead, I have seen a business analyst or e-commerce solution specialist keep on prospecting.

What next can be sold to the customer. And a customer wants differentiation. If. Same Gordon’s book purple cow. What they want is there as to what has to be remarkable or different. If you look at all different chains of retail store on store, we’ll have component. Similar, but the orchestration of the retail sales is different.

And the same thing happens when you talk about digital commerce. So I understand that functionalities can be same platform can be the same, but the way it has been delivered has to be different. Whereas I have seen that agencies are busy making excellent at their packages and selling the same thing again and again.

So these are some of the gaps which I keep one finding in the market and I’ve seen the biggest. Exactly do opposite side. And then the Grove as billion dollar company and the rest skip one, struggling and finding new customers, licensed valley, switching the platforms and so on. And and as a result, Merchants struggle in finding the right partner.

So it is not the problem in Asia. It is a problem. I have found everyday because I talked to agency partners in us, UK Australia, Singapore, and India. So I have seen this trouble going on everywhere. And I would say merchants are right now pretty savvy, but still they get confused.

What is right for them. Yeah I I agree with that. So what do you think agencies could do to interpret what the client wants? In my previous stock which I recently delivered at magenta association connect we recently delivered that Magento association connect actual problem statement.

Somebody is trying to solve. And then based on that research is done, right things. So it’s interesting thing I used to teach when there was a curriculum going on in India that help us start digital commerce. And I was affected in there. So I used to teach to the merchants and the business owners as well considered that you are going to the new city.

And if you don’t have enough money on you’re trying on, so you won’t buy a house or an apartment, what you will do as you go on. So that can be Shopify. If you grew up at big and if you are established, then you want a bigger system because you have bigger house like bigger family and you want to scale it bigger.

So then you can look at hosted SAS cloud platform, or you can switch to window. And if further you grow, then you can have only general solution, which is enterprise grid, which can be Adobe commerce or any other no. Solutions, which we see in the Gardner store. So with the need of the client size and scale, if it’s just them, things, it works in a different fashion and it will reduce the cost of ownership. What I’m seeing is merchants struggling in their profit and margin for each thing. And that’s where the number of site opens you find equal ratio. Number of sites gets school. Yeah, I think that’s been an ongoing thing for a long time.

 Is the is the sites that go back and forth between either agencies or platforms that’s happened quite a bit. So in the beginning you mentioned some breakdowns that agencies should pay attention about. Maybe we could go over those again. You mentioned UX UI, what are some of those high level things?

If we were to take buckets, the merchant or the agency is offering and they are, and I think the other thing you said is they don’t offer. They don’t often offer all of the different things. They’re just offering one small segment of those broader orphaning offerings. What what are the things that that you mentioned earlier?

Okay. Interestingly, most of the agencies, they do requirement gathering. Then they do solution specification, but they don’t do like the product development companies do. So when you look at the product development companies or digital product development companies, what they run is a design sprint, or discovery sprint.

They go on MVP model. I have not seen e-commerce stores getting developed in. It just design, like you tell us what you want. We will package it, deliver. And then at the end we will support. I believe that business evolved over a period of time. What worked in 2018 may not work in 2020 and will not work in 22.

So it can be in a weaving model. Then we can keep on increasing the scope. Digital commerce where the technology and marketing can work. And then I’m doing Moscow analysis is very interesting stuff. And when I deal with merchants, I knew that mustache would have, could have, and won’t have eaters and I would rather recommend them what not to do then.

So yeah, it is not pro business when it talk about closing the deal. But what I have found is by doing this, I end up winning more. Sure. Yeah. So where then the agency comes in, if the client is asking for something that isn’t measurable or is measurable. So what I mean by that is a lot I think what you’ve said earlier was agencies will just do exactly what the client said.

And then they don’t often go back and measure the success of whatever they’ve been they’ve delivered. Maybe you could talk about some things that would be measurable that an AI would help an agent. Sure. In previous question also, I missed telling it so one is consolidation part second, I’ve seen that agency don’t focus on marketing automation, and it goes in the way of the customer.

So recently I have seen that some of the agency have picked up a conversation where they say client, that we work on value pricing or the amount of orders. Or the increase of the revenue have we will have a share out of it. It is called performance marketing. So that is lighting. New thing. Agencies should look at UI.

UX is already people have been doing, but I would say interaction design can be the next thing where they can look at ideal customer profile, which is ICP of merchants clients. And then based on that, they can create custom customer flows and personalization. These are the costly things. So all merchants can not afford.

I understand that, but the people were in terms of the enterprise who can go for it, they should look at it. And it didn’t say you should start looking at it for similar concept, but it does smaller scale. They can give to all the plans. Yeah. Yeah. And I think you would agree that a agency should offer it and let the client say no, rather than never say anything about.

Certainly. Yes. So w when you offer something, at least you are leaving a customer empower and they have rights to choose. So when customer feel empowered they love it. And instead of dictating, this is not right, this is possible. This is not possible. If we give choices to the customer where you made a differentiation between types of agencies.

So maybe you could explain or tell us the difference between an e-commerce agency and an it company. I think a lot of times those two things get blurred. Yeah. I have seen this overlapping conversations out there. I have seen the. Agencies have different type burners. Their primary focuses on UX design and they outsource the development.

Second IRC in a digital marketing and branding agency, but they have small development arm and then outsource development. Third is tech focused company, which is working on as a platform essay or implementation partner. And they don’t have to do marketing house. So this all three of them claim themselves.

And it was just very confusing to the market. And there are pure-play ID players in this. Menu also, you will find e-commerce development is one of the option. So I can see this four distinct types and then all claim that they can build an e-commerce store. So what they mean, maybe The right components.

They may degrade the jacket and put it live. But th that is where not the business begins. It is, I would say 20% of the nearest 80 is missing. Which is around the business and the workflows and marketing and so on. It’s a different way of looking at it. I have seen ID companies, how they build up in a different way.

What they look at is we will make one thing and sell multiple things. So there is a product approach. There are agencies which work like a B2C B2B approach. What I mean by that is there so end clients or they sell dedicated resources. And I think companies are more focused on selling resources, staff, augmentation, teams, selling, they are offering manpower to the other it companies, agencies, or to the end customers.

And so that is one of the VR selling. Services and gaining money, which is most commonly found in it. Companies or product development companies, unlike agencies. And then what agencies look at is how we can create a masterpiece, how we can win a project or a brand or a kitchen where we do value pricing.

And we may do less number of projects, but we will have be more. So these are the two different tracks that I’ve seen. People get confused between to try and both the things together and switching between two and so on. So don’t you think though, that in that to be in it, to be an e-commerce agency, you have to be an it company and not necessarily I asked an e-commerce or digital commerce agency.

Not an ID company, but they know how to do orchestration of all these components available. They do have programmers and developers, but Derek, their center is not technology or product. Their center is commerce. So now you look at the big four consulting firms. They do amazingly big implementations, but their core focus is commerce or retail tech, or digital transformation of retail chains, not a particular platform or technology.

They use technology to deliver. Oh, that would be the with, okay. So are you making the differentiating around platform rather than technology or rather than the skill set of the particular developer? Because it sounds like an e-commerce agency. If they’re only on Adobe commerce then they’re focusing on that and they can’t offer something.

 I’m not saying they can not offer something else. I, you can see that most of the Adobe partners have started offering multiple platforms now, except couple of still they’re still low Adobe only, but rest of the people that have. No suggesting different platforms. What I’m seeing is their core concentration, even while department gathering and suggesting to the customer is revolving around the product platform or the technology.

It’s not that our own commerce. When you put commerce into the center where you start reading. What is the customer’s product? What is their differentiation? How we can create a story around pans products, and then you start building no canvasing their customer’s journey, and then fit commerce technology in that.

So it can be then in store catalog can be variable. It gets, so it brings the only channel solution. So what. So it’s what is the first priority technology first or commerce first? Yeah. Okay. I get it. So I think that a lot of the, a lot of the agencies that have been Magento only are focusing on making sure the client fits into Magento.

And what you’re saying is figure out what the customer needs first and then find the best solution for them. Okay. And then wherever the right components are fitting. Components and technology in the clients need. So it can be Magento. It can shop if it can be front end with Hiva or it can be used to a friend or it can be anything else.

It backend can be anything. It can be, anything can be anything. So it’s not necessarily that it only one product can be fitted. Yeah. You can have one product as a base and then you can revolve components around it, but the focus should be commerce, not the product we are. Got it. Oh as we move through this, then how can agencies become more agile when they’re making these decisions for on the behalf of clients?

Oh, it is a interesting phase. We are passing through. Now since last couple of years, we can see that there are different layers of solutions on the label. So the VA said different platforms available that our platform, which is economical, that our platform, which is for the mid range.

And there are platforms, which is expensive. Now, when you. I consider that if I’m an agency owner, what I have to do is I have to be agile in strategic decision making to sustain and grow. What I need to look at is my imbalance, what analysis I’m supposed to do. But at the same time, nowadays is a question on installed capacity.

 So we build a one listing, can Google G nine metrics. It says capacity building of the company. Now all the agencies are supposed to be. Check a skill they have, they’re supposed to build new capacities. Earlier they were doing one of the tech work. Now they’re talking about composable commerce.

They need to learn or unlearn rather different ways of doing and calling and practicing e-commerce development. People who are front end developers, maybe. Be in need or maybe a different kind of rented would be in a need. So a lot of new things are coming up. So if I will be an agency on I would have forecast there’s interns on 1819, that what would be the next instead of being like, I would have been a late adopter of different front end platform.

 Maybe she’ll get in Contentful, goes to a friend, a lot of many other things. And then we’ll look at how different vacuums forms can help me deliver what client. Second. What I have seen is agencies who have been settled records all or two and a half decades old, 15 decade, Allie, 1.5, which has been a seasoned player who have been gold platinum partners, adapting new change and embracing Jane needs.

Lot of evaluation with them, which leads a redesign of the process, recharging in no motivating people inside to learn new things and learn what they’re already good at or the best. And reshape the organizing structure. Earlier you had only one type of people. Now you have multiple type of people, a leader who used to be a king, maybe now he’s one of the manager.

So a lot of structure restructure happens. And then so this leads to a jail management. And if you go to any businesses, They teach different ways of managing business, but they I would say new terminology should be taught nowadays. It’s just got a general management because businesses are specifically it businesses becoming now a giant, it started project management.

Now it is business management. It also getting a day because everything new coming in new conversations are, I know their social commerce is going to play a big role because three platforms will be more now different ways of payment methods are. A lot of things have changed. So I would say the people who used to be great may not be a fit into the market sooner.

 It would be survival of the test. I would say that, yeah. That’s a really good way to put it this, since things are moving, they’re moving exponentially quicker. It seems like you have to be agile when you, when it comes to your management process, just like you have to be agile when it comes to your delivery process of your technology.

 You mentioned a composable commerce. I know that composable commerce and content and commerce are a big thing right now. Maybe you could explain what your thought is around composable commerce and how it fits into today’s. I think you are the better person than me do. Explain where this composable of commerce here with masters.

 And I claim to remaster in commerce space, but I would say composable gives a lot of freedom of expression to the developer, or maybe an agency also to the customer where I have Liberty to choose what all I want and I can. No set up things together, which works in the favor of my business.

So earlier I would say it was made to order. Now it is assembled to order. So if I say in a simpler word, what is composable? Commerce is assembled to order depending on the client need, we assemble right components and deliver to this plant. And it, it breaks the boundary of one particular platform’s dominance.

 It becomes open to everyone. We shared the pie and the pie is bigger than this word, compostable commerce is heading towards. And how do you feel content in commerce fits in with that? Last year in the UK happened to talk about content driven commerce. I always believe that we don’t buy products.

 There was a popular tweet because of my session with Guidewire. I said that people don’t buy a product, people buy stories. So you don’t buy apple phone or for 100 back, you buy a story which is around math. Similarly, you don’t buy anything like the, I think you are using. Right now.

Yeah. Yeah. So you’re it because somebody might have you on a great story about it, and then you happen to buy that. So people don’t buy products, people buy stories around it. Look at the community into inclusive Magento community. It is a spirit and the story which holds us together. So it’s always that it’s, they want a product.

 And then when you talk about expiration of. Nowadays generation Zed is coming in. The next set of buyers are doing this enzyme. They are patient, they are digital, they’re tech savvy. They read about brands and then the juice products, which connects to their values, which is a girlfriend which builds loyalty and trust.

There are some of the key points we can find in McKinsey article, how their behavior prints, and then looking at that continuum and commerce will be the key. When you talk about DTC brands that are more towards advanced story and content, their philosophy, why they read it and so on. So it is going to be a interesting part.

I know that you mentioned earlier around growing your e-commerce business, what do you think it takes to sustain and continually grow an agency in this e-commerce world? Recently. Oh CNS not only e-commerce development, but marketing of store using marketing technologies arrow, maybe automation.

And then there can be a huge gap when. Need of skilled manpower of which we need as a merchant automat, no manufacturer to run my e-commerce store. If agencies start focusing on giving that service, which is called e-commerce process, outsourcing EPO which is called manage e-commerce stores.

So some of the people I have seen some companies have started this. Since one and a half year are doing there, get catching wildfire. What it does is this allow merchants or manufacture to focus on the core business and rest of the grunt work, which they need to manage the store also done by the agency.

 Maybe a subcontracted partner agencies have, but that can be new addition to grow it and see business second, I would say no, client is small, maybe a new birding literacy brands can be a unicorn and coming two, three years. So it is a scale look at how they can start small and then grow along with the.

And working on performance marketing alone or the client or e-commerce tool can be an amazing thing. And the way I recommended we should look at Jeannine metrics, which is called installed capacity. So what kind of team competition? I have skilled metrics I have inside the company, how to keep on checking and updating it to stay into the market.

Yeah, I think you you mentioned something interesting there about about no client is too small and oftentimes you do get a big client that has a small idea that wants to grow it. So that’s a great way to look at it. Hey they, this is a really big client, but they want to do something that’s as a test.

 And there’s all kinds of tools out there too, to test their ideas. And you as an agency or as an agency has to be willing to take up that test and move forward with that with that client. And it could be a small client and the agency believes is them or could be a big client that has a small idea that the agency believes in.

I think both are very valid. You mentioned Meet Magento a few times and I’d like to go into Meet Magento’s now. You attended all the Meet Magento India. I had been doing most Saul. Yeah, I turned it all and I have taken a role play in four, not one, not in one because I worked my top was not selected by you.

I would say that this kidding, but yeah, in the in the first episode of Magento, I here I was. Then in the third one, I was a anchor and speaker and hopefully contributing this year as well. And then not only in making much of the India, I have been contributing to split, went into Singapore, Indonesia, UK, wherever I get an opportunity.

Recently I contributed to Magento association connect. Yeah, I know Magento community because I started my gender with Magento when the first meter release was there. I still didn’t call it Dave and I was, I used to do a job and my CEO gave me a big printout of what into architecture and then the data structure and.

What the hell how this can be possible. I’m talking to them eight, nine. And since then I have been, then I left my ID job. And then at that time I used to be e-commerce product manager. And then later on, I started my consulting career and help a lot of e-commerce agency grown using Magento. So the idea has been fantastic journey.

And personally, I love orange. And now I’m forced to love many more colors, like green, blue, and so on. So let’s just say, we’ve been talking a lot about agencies as an agency. Why would an agency want to attend any Meet Magento? Yeah. There are a lot of things. One. People don’t generally spend time on reading or entrepreneurs are busy managing things, which is coming up in their daily routine.

So consider that if I want to have a quick review of what’s new into the mix. Good a bit Magento, you will find world’s finest speakers talking about the new trends. What is coming next? And then know you can quickly learn and whatever you feel interesting. You can go back and explore. Second you meet like-minded people.

And have a drink with them. Third it’s fun to be with the community. It’s a different you have talk to like-minded people. You talk about your case studies and you learn from each other’s experience and exposure. That’s the reason you should read and go into Meet Magentos. Personally, I have been to imagine as well, four times.

So it’s altogether different vibes when you meet in person nowadays it’s drier because. We are on zoom and then delivering session on hoopin. But yeah, but all who below, but when it goes back normal, I think it’s. Interesting conversation happens when we meet. Yeah. And I think some of those conversations happen in person and different conversations happen in person.

And you feel more enabled or more empowered, I think on both sides to have more conversations and things come up that wouldn’t normally come up. It would never come up if you didn’t attend. And I think it’s harder on zoom too, to have those open conversations. What about why would a developer Juan and with tandem Meet Magento event?

Okay. So I would say they have numbers. Life is pretty boring sorry, developers. I love you, but yeah, that’s how it is. You love computer and poor more than the people around many may not agree to it, but yeah, I have seen that you’re focused on. What is to be delivered as a tech park. So if you want to revive your human feeling go and meet your friends at windows.

And then actually in the way you’ve learned from each other, feel jealous that somebody knows more than me. And then you go back and put up more hustle and learn what it does also have certification coupons going on. So you’ll go and attempt your exam. They get a day off, maybe paid from your boss and then go and attend video.

 I’ve seen that developers can learn a lot of things. They’re focused towards that, but there, they can also attend business tracks, or you can say margin tracks to see how commerce at the play. I always seen that funny part, that developers and then the lead in tech technical. I don’t know why that I’m not interested in business tracks.

Actually what they are making is actually empowering the business. So they should look at that also as a perspective consider that if they want to become a freelancer agency owner, they should attend business track to understand how this business. Yeah. I you bring up a great point about developers on how the developers should have a bigger, a broader view of the solution that they’re doing when they’re doing their coding.

A lot of developers fall into that trap of, Hey, I’ve been given this task, I’m going to do this task without asking any questions, attending those business tracks, lets you have a chance to learn the bigger picture of what you’re trying to accomplish. I want to key on one point you said, why would a boss let their employee attend?

And so my question is why should a boss give their employee time to attend a Meet Magento event? If I would be a boss, I would let my all employees go and sponsor tickets and then I will see them go and see the world, how it goes. Why? Because when they go there, they see the tracks, they look at different parts of where people coming from.

Different part of world, some from America, some from Germany, Europe, maybe Singapore, Austria. In the place where you are, and then they learn how to, how they communicate, how they behave body language, they learn soft skills. They also explore presentation skills. I will not, some of the team members, I would push them to talk as well.

I would push my developers to deliver a talk as well. There is a different exposure to develop a person’s personality. And then yeah. It is always good that there is a trend as well, that other, we know many business agency owners come there for shopping, you know what I’m talking about so that they take away into those developers that is part of life and part of business.

But at the same time if I’m having a great culture, if I’m paying well, I should not worry about my developers going here and there. But then I would put them as a brand ambassadors as a. And from what my brand have a snowball effect, bring many more people like you into our company and let’s throw together that can also be a talk I can deliver as a boss too much.

Yeah. I think you brought up a great point about that, that it is a two way street that your people are out there to recruit other people. And it is a, it is an open forum and giving them the opportunity to learn more about what’s out there in real life and talking to other other people in their same industry.

You learn a lot from that. And I know in the past I’ve learned a lot just from attending, talking to other agency owners you learn their experiences. Certainly there’s going to be some filtering around that, but you do learn about how they’re experiencing their customers now. And we did, we earlier, we talked about how maybe clients jump between platforms.

 Clients definitely jumped between agencies. As you start to be great, big talk to bigger agencies, you’ll learn this big clients been with this agency and this agency, and they they seem to change their mind every two years or every year sometimes. I wanna, I want to key on one more point that you made too about about speaking at events like this and how these smaller events and actually Meet Magento is not a small event.

It’s been quite large. But it’s not as it’s not as, I don’t know how to come. It wouldn’t be compared to say Adobe summit there. There’s not the same budget. Let’s just say that the why would, what is the PR what would, let me try to phrase this question correctly? Why would a person want to speak at an event like that?

Okay. So it’s an interesting question. Many people ask me you are not going there to sell your service or promote your CEO coaching course. You are not an agency. You are not a developer. You are not part of Magento. You’re not running a Magento farm, or you are not running WordPress from why you keep on talking there.

So I say there are a lot of tech, people are there and a lot of agency owners have. If I have some idea and if I can get a platform to share, it’s amazing to get. And then I would say a lot of. URI or I would say followers, or you can say fans, I have earned in my life of who appreciate what I talk is thanks to Meet Magento.

A lot of people in those, I have spoken even in word games and also in university forums, but meet Melinda has given me helped me a lot of respect in the country where I’m living. And it has actually made me a better personally. And that’s the reason I should go and talk there. It actually, when I’m supposed to prepare for a talk, I’m supposed to do background work, study research.

It also helped me improve my intellect as well. So it’s amazing to. Yeah. Yeah. So I would just key in on to couple of those points, that number one, it gives you an opportunity to learn how it is in front of other people. And it helps you to collect your thoughts and put them into a format that helps you to communicate to others.

And you will get direct feedback from others and how your presentation went good or bad. I know that we’ve been talking about giving some coaching. If there’s younger people that would like to present we could help them give them some coaching on how and I’m sure that you would also be good at giving some coaching to younger people or maybe people that are not so experienced in public speaking.

I would also say that since this is virtual, it is a lot easier to do a presentation to people because you don’t, maybe you don’t see them out there in person. And there’s not that extra pressure. There’s some pressure still, but you don’t see them there in person. So there’s a lot of opportunities and I think the biggest one is just that.

In preparing you end up learning so much about what you’re presenting that in that presentation all that time, it takes to put it together. You end up learning 10 times more than you could possibly have known before you started that presentation. I would add one point there considered that what all knowledge I hear.

If I can summarize that knowledge in 20 minutes. Think about how well I will be making my pitches to the customer. So it helps me create framework that how I can compress my conversations still, it can be crisp and effective, so it helps in business development as well. So where’s the train. All right. I promise I have one last question about meat Magento.

 Why would the merchant want to attend a Meet Magento? Oh, it’s interesting. At one particular place, merchant can see what all kinds of technology he or she needs is available. All the boots are there at the same time. He or she can validate different vendors standing there. Third, they can validate whether that vendor is good or bad, because you will always find people who can give feedback about them for they can learn new things fifth, they can also meet a product company, employees, like they meet one another.

You will always find people from Adobe. You’ll always find people from.digital. So we’re actually a platform or a product. So you can go and talk. You can get. It started on the live meeting. People were from payment gateway or processor like PayPal. People is always there. So you’ll find there’s a merchant.

I can find quick solutions so I can have quite answers to my questions, which I have been thinking in my office. I can just go for a few hours and get those answers. All right. So you brought up one more question. I apologize for not, I’m going to have another question. One. The last question about me, Magento prompts.

 Why would one of these eight, what would one of these tech companies sponsor? I Meet Magento event. So there are multiple reasons. One, you get promoted locally, so you be attractive to the new employees. That is one of the biggest advantage tech or is get when they promoted me Magento.

Second, if the merchant’s footfalls are there, you catch that merchant as well, and a third, any type of brand promotion happening, you should have an opportunity to do it. Why? Because unless you are visible on earth, how people will notice you and how you get Get more leads or the mileage. So I would say attending events and sponsoring events is one of the channels of generating leads or getting visibility.

So people should spend money there. Yeah. Excellent. All right, so let’s just switch to the Magento association for a little bit, as we close things out. That’s not, yeah, we won’t get into anything contentious, but I know that. Suddenly because of because of some people they’ve made some noise in our community and it started with the hoof a theme, and now it’s culminated in this may major open source community Alliance that has put some of us would look at it.

Some people would look at it as some division and others would look at it as it’s coming together. So I feel as though that it’s helped us to come together better because really this open letter that. Has prompted Adobe to wake up the Magento association to wake up and suddenly we’re all talking. What is your view on that?

So when people are sleeping here to make noise, to wake them up, there’s the first answer sake. Sorry. You can say that openly, but yeah, that’s there. And second, I am also part of modern day association committee ISO a committee called diversity and. And you might have a red a blog coming out from from the chosen ones who is going to take a head Magento open source.

So DNI committee actually played a good role in choosing who can be the next stars betters. I would say it was intended, it was spending, but this noise helped them do it faster. So sometimes I believe people perform better and faster in pressure and that actually have happened and I go the same then does help us merge together instead of splitting into two.

So I think now it can be a better roadmap we can see, and I hopefully See that open source survive grew and try because a, I would say whatever market share Magento has, the majority of it is open source. The Adobe commerce. So if it thinks then there will be a vacuum in the middle layer of open source e-commerce systems.

Yeah. And I think all these things are coming together now to show the importance of where the community fits in. And Adobe’s also acknowledging that the open source product has a great hold on. What the commercial product does and that they can’t simply ignore it and continue on with plans without talking to anybody.

I wouldn’t say Adobe cannot do it. The reason is open source clients. Are there potential prospects to convert into the pain? Licensed claims anybody who’s on opensource would likely to if they grow likely to buy at a promise. Actually for them, it was a lead generation platform. Instead of putting it on back burner, they should look at how they can tell.

Yeah, no, I agree that this has been the, this has been the question since 2010, since the enterprise platform came out, is how do you, is it a competitor or is it a lead generation or a One league below, like in, in cricket you have a premier league, right? You have a a great big league and then you have the leagues that are at, and everybody promotes the top.

So clients, the clients should, their aspiration of a client should be driving to the top and having this premier platform that you’re going to be on a Gobi needs to look at that open source as the, as. Driving place that helps people to move to the top. And I think in the past there’s been hundreds of thousands of users on the open source platform and they need to make sure that they’re.

Attending to those users because of bad experience and open source, and essentially means that they’re not going to go to that commerce platform because why would they even had a good experience. So from the Magento association point of view, then w I think there’s only 2000 members and I think there’s a hundreds and hundreds of thousands of developers that are in the Magento community.

How can we get more people to join Magento associates? They have created a committee which is commit a community building, or you can say it, it adds more registration to the Muslim association, but I believe that it’s not marketed, but if it is communicated it will work. Just for example, if you go on LinkedIn and you search Magento.

And you just select Southeast Asia countries like India, Pakistan, Sri Lanka, Bangladesh, and Singapore. LinkedIn search ends at 50 to get results. And then it’s dot.dot. You will find more than 50 to give people if you just stand that those many. Now you think about all different continents, Africa, USA.

 Russia, Australia, New Zealand and so on. So this can be, this has to be, I would say 20 X or 30 X community and registered on Magento association platforms. I think it. It needs marketing. It needs a declared hash. And then we’ll look here looking at people registering here. And I think it’s not promoted by.

Yeah. And I am on the I am on the membership committee. We don’t have any control over marketing. I think it has been suggested a few times that we do marketing as well. But what I believe is when solutions are not working, then the fork works, so sometimes you need to make new. No.

Then it starts working ultimately the benefit of Melinda community association unless you get more membership, how we can monetize or how we can grow big or how we can pass on more benefits. So it’s needed it as it has to be marketed, but then you always find great influencers in particular country.

They are not even leveraging those influencers to gain more membership. Yeah. And I think one thing that I just thought of that it seems like a no brainer is when we do a Meet Magento event, we should ask if those people would also like to join the Magento association, there has to be some way of opting people into the Magento association.

If they sign up for Meet Magento event, I think those two pieces are disconnected at the time. Yep. So if those data was pulled into the Magento association membership, it will create a magic. So I would say by default opt-in can be a choice that if you registered to Meet Magento, you are attempting for free the part of Magento’s position as well.

Excellent. We’ve solved everything. Thank you so much. We have used up our time and I, we had talked about going for 30 minutes and we’re coming up to an hour. So I think I I think we have to we have to wrap things up now, but I appreciate your time. I know that earlier I asked you if you could give me a shameless plug, so why don’t you go ahead and give me a shameless plug about anything.

 Perfect. Lots of Shaw. The CEO is this right. CEO of pragmatic consultant. So when they get all right, yo coach. Perfect. Okay. It was great speaking to you today. I appreciate your time. A lot of first time we dogged in this land. The log of first time we talked about this lent the log of first time we talked, taught this length, the law of first time we talked with this lent.

Thank you very much.

Tomas Gerulaitis – Bonus MOSCA Episode

This week we interview Tomas Gerulaitis who signed the original letter for the Mage Open Source Alliance.

Brent and Tomas talk MOSCA

Transcript

Welcome to this special Mosca episode of talk commerce today have Tomas Gerulaitis. Thomas, why don’t you introduce yourself? Tell us what you do. And maybe one of your passions in life. I’m Thomas Gerulaitis. I’m the Magento practice lead at a little company called space 48. I’ve been working with Magento.

Close to 10 years now. And I guess so passion. So that’s a difficult question. Other than, clean code, which I am partial to I guess motorcycles, And are you in the UK? Are you living in the UK or are you yeah, Europe? Yes, I’m in the UK.

I’m in Bath, a little town called Bo. Great. I’ve been to bath I or Boff as you say it. Yeah, it’s a beautiful city. I didn’t, I took a shower while I was there, but I think that’s okay. I’ve been there a couple of times, but anyways so great to have you today. This is going to be a. A little bonus segment on, how the Magento community alliances or the major open source community Alliance is coming together and how it’s sparking some fire in our community.

I, particularly reached out to you because you are one of the signers of the original letter. So I wanted to talk about that. Maybe dive into some of the deeper issues. And I know that the big issue that people are talking about is forking let’s fork it or not. But I think the, what the underlying thing is, just some transparency from Adobe on how that should work.

So maybe getting your feedback and opinion on that would be good. Yeah. Yeah, of course. the name is still in progress. Yeah. We’ve debated it entirely. I don’t know if it’s if I’m divulging too much, but we’ve debated it internally for quite a while and especially using Magento in the Dame.

But yeah we’ll, make sure to, come up with something as catchy, as Moscow, as soon as we can. And do you feel as though right now is a good time to do a fork? Or do you think this letter is meant to light some fire or, wake up some people at at Adobe? I think it’s a bit of both certainly bringing the issue to light and be bringing an issue to the forefront of the community.

That was one of the goals. But also I think like action needs to happen. And as soon as it happens that the sooner it happens the better. And, whether it’s creating a fork right now, which we’re in the process of or. Like studying some other action or for example, the Magento association taskforce that was started up or the sign up.

So have been started up a couple of weeks ago. I think we need to do something immediately to reassure the merchants in the space that magenta isn’t going away. Because I think, especially after the Adobe summit earlier in the year, we’ve heard some talks that we heard some, big plans that Adobe has for Adobe comments that got a lot of people worried.

A lot of people from the developers seen people who’ve been working at magenta for, 10 or more years. But merchants as well. We’ve seen a number of people moving away from. From the community and, from the platform partly because of the uncertain future, of Magento, not necessarily Adobe commerce specifically because that’s becoming a separate product and it’s quite clear that’s happening, but Magento as well.

And that’s the main reason why this came around and it’s preparing for the future, making sure that. That the clients that we’re supporting right now and the potential clients in the future, they’re still around. Yeah. And I think we’re talking about three players right now. The first would be Mosca or major open source community Alliance.

The second would be the Magento association and then the third would be Adobe. Right now, Adobe holds the control and I would agree that they have done a very poor job of communicating to the open-source community. And they haven’t really looked at the fact that the majority of the installs of Magento two are on open source.

I think they’re only looking towards, or looking at Adobe commerce, the. The outward things that they say are that that the magenta open-source is, not going to change. Nothing is changing in it. There, there should be more assurance or reassurance that the open-source Magento will stay around.

And and that the open source is still going to be the underpinning of the main commerce platform. Yeah. Yeah. I agree with that. I think it’s in a way it’s easy to say that they’re committed to open source, but we know that like Adobe is a business and their revenues and coming from supporting Magento open source, it’s coming from Adobe commerce.

I think that’s why it would be good to see some actions. He said something backing those words. But hopefully, that’s to come. Yeah. I think this is our second time around that we have seen a purchaser not, understand. I’m just going to use the word, not understand because I don’t feel as they understand where like this th this huge base is a great, place to get new users on.

Onto the commerce platform. And I feel as though that they’re alienating the open source platform in, favor of a very, small install base on the paid version and that if they would take a more open stance that they would open up the amount of users they could potentially have on their paid version.

Yes. Yeah. So this field like put, been around. So for people who’ve been in the community for a while, we’ve had these discussions in the past. It’s not the first time that this has happened. Yeah, I know that Tom Roberts jaw and I were privy enough or we’re lucky enough to be in the original E-bay re insurgents or re-invigoration of the community in 20, I think it was 2015 or 2014 where they took us all out to drive race cars that in Las Vegas.

So I’m hoping that my podcasts don’t preclude me from. I’m hoping they don’t preclude me from the next race car driving event in Las Vegas. But I do feel as though that we shouldn’t wait two or three years for that to happen this time either at the last time it happened it took us quite a long time to wake up and figure out that this, our open source community is, quite important in what we’re trying to do here.

So the Magento Association is another part of the puzzle. What is your view on how they’re helping or hurting or just, what is your view on the association right now? Yeah. We’ve that they, the letter that came out to the wider Magento community, that wasn’t our first communication.

We spoke to the Magento association first cause from the discussions with, the initial people in the group in the airlines that talks about it very much about treating this as a proper open source. Association opensource kind of project. It, then I brought typo three as a very good example of open the project that’s working really well.
And it’s evolving the platform and is useful for everyone involved. But in discussing that we’ve realized that this is what the magenta association was supposed to do. For Magento it was a project to support the open-source development, to empower developers, to contribute to the community, and to evolve the platform.

But I feel like personally, I’ve it wasn’t announced. And then I’ve not heard a lot about it since. And that’s one of the problems that we’ve identified and, why. We’ve been so open so, vocal and so quick to, start these discussions is because we feel like we need to act now. Something has to happen and it’s just been slow.

So far. Yeah, I think that there has been quite a vacancy. I’ll use the word vacancy and communications from the Magento association. I know that they’ve continually said some of the problems are around the logo and using the name, but I don’t think that is a reason why we shouldn’t at least have communication.

I think you’ve, hit you’ve. You’ve said it that if they were, to just communicate what they are doing and even better communicating what they can’t be doing or aren’t doing or We, don’t have to get the details. I think people just want to know what’s happening. And the, I think the major open-source Alliance community Alliance initiative is, the response to that.

And the fact that, Hey, we’re not going to wait lot around forever. It’s been, it really has been two years. Exactly. And, I think there, the intent could be here behind this Alliance. Isn’t to be hostile to. Like shame anyone it’s we’re very passionate about Magento. We want to see the platform continue and succeed.

And we’re just trying to find the best way of doing that. And yeah we’re still in talks with the magenta association. I know a number of the original members have signed up to be part of the open-source task force. And we’re still communicating with Magento association and with Adobe.

We’re trying to find the best way to proceed with this. Yeah. I feel as though the association is, tiptoeing around things and they’re worried that they’re going to upset somebody and. I, this is something that has to, happen and, is I think it’s long overdue. I applaud you in that.

I think just one thing that ghetto had mentioned to me ghetto Jensen had mentioned to me is why did I sign it when I’m not a big proponent of forking, but I am a proponent of putting pressure on those who need to do something. And I think the ultimate, if it’s going to be forked or not forked, whether that’s in the letter or not.

Okay, let me just back up. I believe if nothing ever, if nothing happens, it’s going to have to get for it. I, do believe that’s going to live on just like Magento one continues to live on. Even though we get threats that our, sorry, our stores will get shut down because we’re not PC, whatever the reason.

But it continues to live on and and, works. This pressure that’s being put on is important. And the reason I signed the letter is because I believe that we need to make this change now. And without this community vocalization, it was, it would never happen. We would, I think that Adobe would continue its path of doing what it wanted to do.

And Magento association would continue to sit on the sidelines and not doing anything. This is something that had to happen. And I agree, I think yes, there’s a lot of controversy around the fork in particular, but I think the it’s, the tools that we have right now. It’s, all the control that we have right now is because Magento is open source and is licensed for open source.

All we can do right now, if nothing changes we’ll fork it well maintain it. We’ll keep it going on. But that isn’t saying that we’re taking Magento as it is right now and starting a new project. That’s completely different. It’s going to compete in a diverse, that’s not the plan. The plan is just to keep it going.

And that’s the way that we, can right now. So when, you so one last thing on this topic And we’re, going to try to make the short today is just the amount of inclusion. I think that some of us didn’t know about the letter and I think some of us in the Western hemisphere or the U S or even India, weren’t quite aware of what was happening.

And I think that there has been a lot of criticism about making sure that it is an inclusive community and not an exclusive community. And on the same side, I understand that we all have to make decisions and those decisions will go faster when the fear there’s fewer people involved. From the major open source community Alliance.

[00:14:46] How do you see more people becoming involved and then having a voice in that? So that’s, one of the big questions that we’re trying to work out with. There’s a way to allow more people to contribute while still keeping the pace of things that we’re doing. Because I fully agree with that.

Having a consensus from a large group is, great, but it makes things slow. So, far it’s been a small group of people trying to do. The issue to the front of the community to, get something started, but we’re working right now on, on getting people, accessing them, getting people involved in those discussions and whatever happens in the future.

It’s all like we’re trying to be as open and as public as we can. And do you see then future workflows would be a fork and then. Fixes happening on the fork. And then those fixes getting rolled back into the main Adobe commerce version or the, other fork of magenta open source. I think it gets very complicated, especially one of the biggest complaints from developers is they put in a, they put in a pull request on an issue happening inside of Adobe or inside of Magento and it never gets answered.

And then it gets auto closed. So I think that’s where kind of awkwardness as a means as well. It’s and I think partly it’s because currently there’s, not a lot of there’s not a lot of benefit in investing your time and maintaining magenta, open source and people who do that.

A lot of them, they’re not being paid to do that. A passion project, a side project for them. And I think that’s where kind of a defined open source program would, help actually make making sure that the people available whose job is to go through these full requests and, answer questions and make sure that the product is moving along.

Yeah. What are the ideas behind the folk? And I’m not saying that it’s going to be easy. I think that’s one of the personally to what are the sort of criticisms that I’ve seen that I, didn’t particularly appreciate is everyone saying, oh, 14 is hard. Therefore this is going to fail. W we’re not saying that it’s going to be easy.

We’re not saying that we’re just going to create a new repository with the Magento COVID as this right now. And everything’s going to be sunshine and rainbows and it’s, it is going to be a lot of effort. But I think we’ve got people who are very passionate about this and who are very invested in this to, to put that effort in and get, it over the line.

Good. All right. So last question, before we close out, who would you like to hear from at Adobe in order to see things moving, not solve things, but what sort of messaging would you like to see from Adobe and who is it that you would like to hear from, at Adobe? I think passionately.

I don’t know if I can identify a specific person that messaging needs to come from, but I think I would like to see the Magento association get more control over Magento. I would like to see them become in a sense owners of the Magento open source. Because again, one of the one of the.

Restrictions and roadblocks that we’ve seen so far, it always comes down to the intellectual property, the name, the license and that in my view, that should all be a solved problem. We’ve got Magento association, they’re already an approved organization by Adobe. I would like to see them get a lot more control over Magento so that the community.

Can continue investing into the platform without the fear of it going away in a week, a month, a year, however long it takes. And what about Magento community engineering? Do you think that they’ve just been sidelined and we don’t hear from them anymore? I must admit I’ve not been an active part of the Magento community engineering for a while.

Yes. It’s whether it’s by, nature of the platform being targeted more towards bigger clients, bigger big industries. Or if it’s just the interest is waiting because of the slow response. I think, yeah, the community engineering has been a, not really a player in the space. Like, you said, there’s currently three big players and community engineering is one.

Yeah. Realistically community engineering should be driving that close rate on PRS and at least reviewing them and getting back to people. And I’ve heard from multiple people that one of the issues around the open source is that, or is that the PRS aren’t getting closed? And it just correct me if I’m wrong.

You don’t, if there’s a bug in the source code of Magento, it doesn’t really matter if it’s open source or, if it’s Adobe commerce, the core code. It’s the same right now. There’s no fork between open source and Adobe commerce. It’s the same code. So I don’t understand why they would treat the open source any differently.

But anyways, that’s that’s just another issue and another, topic at hand for the future. Thomas I, thank you today. If there was a small little tidbit, you could help merchants feel good about staying on Magento two. What would that be? I think all you need to look at is the passion we’ve had in the last couple of weeks in response to the letter.

Whether it’s people supporting it or people. Criticizing it or and, providing feedback. I think you can see how invested people are in Magento and platforms like this. Don’t disappear. Look at magenta one it’s still around. But gender is not going away anytime. Yeah that’s, great advice.

And and, well said words for anybody out there that is still, or that night it’s still on magenta. Two waiting to go to Magento three. No, that was a joke. Good. One last little thing I always do on, the podcast as they give you a chance to do a shameless plug about anything you’d anything you’d like to plug today.

I’m not sure if I have anything. I’m pretending. Yeah, I usually prep people, but anything it doesn’t have to be business. It could be personal charity. I guess charity I’m supporting mind charity in the UK. It’s supporting people with mental illnesses, mental problems. So please do any.

Excellent. Thank you very much. Thomas it was, it’s been great having you today. I know it was short notice and I appreciate you putting some words out there to help us understand the quick nature of what’s happening in our Magento community today. So thank you very much.

[00:23:05] Thank you.

Kalen Jordan – Mage Open Source Community Alliance Debate

This episode was hosted by Kalen Jordan. The interview happened on the behest of Kalen to talk more about the Mage Open Source Community Alliance and the recent letter published.

The “Cone of Silence”

Transcript

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kalen: See here’s the great thing about the car in the garage. is that?

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kalen: Um, you get what I got Wifi. I got great Wi fi. So that’s not an issue. I’ve got good

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kalen: connectivity. Great sound proroofing

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kalen: right, because when you have kids,

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brent_peterson: oh yeah. that’s that’s the key.

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kalen: that’s the key. It’s

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kalen: all about soundproofing, so cars are probably, Uh. Your car is your probably single

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kalen: most sound proooofd object that you own, believe it or not, So

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brent_peterson: except for the Um. The

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brent_peterson: Cone of silence from the original gets smart, and now you’re going to have

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brent_peterson: to google that because it’s quite hilarious.

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brent_peterson: Look up. the

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brent_peterson: Cone of silence in the original gets smart from the nineteen sixties.

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kalen: You’re going to have an entire to do list of things to Google by the time you’re

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kalen: done with this podcast, Which is

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brent_peterson: Absolutely, it’s hilarious.

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kalen: it? Just as it should be

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brent_peterson: Um, for so for soundproofing, I’m building a little home studio in my

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brent_peterson: basement, Um, not like

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brent_peterson: t. ▁j gamble. I’m not going to gamble hundreds of thousands of dollars on my

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kalen: First of all, No,

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brent_peterson: no, nobody.

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kalen: nobody does anything quite like T. ▁j gamble, so that

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brent_peterson: Yeah, nobody can compete against that. I’m going to

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brent_peterson: spend two percent of my budget. Uh, like that. as compared to his hundred

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brent_peterson: percent, he’s going to be the United States military infrastructure, and I’m

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brent_peterson: Um for

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brent_peterson: my my studio. But this morning I was recording and I got everything all set

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brent_peterson: mistake of leaving the door upstairs open and we have a new Jack

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brent_peterson: Russell. so the next thing I know is Susan’s

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kalen: That’ll do it.

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brent_peterson: running down the stairs. Turns the corner and all I hear is No,

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brent_peterson: And the this little puppies’s found the basement. and and we have carpeting

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brent_peterson: and has discovered that. Hey, this carpet is just like grass.

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brent_peterson: So if you listen

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kalen: just like grass.

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brent_peterson: to my, if you listen to my podcast today with Ysa Ritzma, there will be a

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brent_peterson: exact time five dollar

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kalen: Ah. okay,

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brent_peterson: Gar, Starbucks gift card If you could pick out the. If you give me the time

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brent_peterson: signature on that

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kalen: very cool.

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brent_peterson: Yeah, big spender.

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kalen: Well, if the link is up, if the link is up, I will. I literally will stop our podcast

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kalen: right now and just go find that. because

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brent_peterson: Hey, th. I. I. I recorded that early this morning and I published it

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kalen: Okay and it’s up. Okay be cause. I, I mean, honestly, I’d rather just get the gift

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kalen: certificate. I mean, you know,

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kalen: as much as I enjoy chatting, I I could really use.

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brent_peterson: for for you, I would send it anyways,

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kalen: Okay. Well, I, I, I’m in. I’m go to hold you to that. Uh, cause I, you know, I really

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kalen: need the Co. These are tough times and I could use a gift card right about now for

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brent_peterson: as you sit in your Um, modelles Tesle models that you probably

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kalen: some coffee.

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brent_peterson: got hand delivered from from Yn musk.

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kalen: well, we. You know, we do hang out from time to time.

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kalen: He’s a good guy. Are you pro Elon Mosqu or anti Yon mosque? This is my new. Okay.

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brent_peterson: I’m pro. Do you not read? You know, do you not look at your social media

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kalen: I read. No, I. no, I read. I read. I mean, I. I read a lot of stuff. Um,

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brent_peterson: when you? okay, Yeah,

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kalen: I read the New York Times Covered to cover every morning.

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brent_peterson: I don’t

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kalen: I, you know, No, I don’t.

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kalen: either. I don’t. either.

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brent_peterson: sit there with your cigar. Your cigarette at the at the kitchen or the

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brent_peterson: kitchen table, drinking your coffee reading the New York Times.

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kalen: Yeah, a hundred percent, You sitting in my easy chair. That’s how it should be, you

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brent_peterson: Yep, in pajamas Before before eleven. When you have to get up when you have

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brent_peterson: to actually go and think about doing your sabatical

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brent_peterson: and not working.

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kalen: Yeah, it’s tough. it’s tough.

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kalen: Uh, So what? what? Uh? What did you talk to Yssie about today? Man, y, I saw his post

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kalen: on the open source situation. I,

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kalen: I, um. I agreed with a lot of it. I was happy that he said a lot of stuff he said.

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kalen: But what did you guys rant about?

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brent_peterson: so I think W. we. We tried to dig into what is the issue here? Um, and it’s

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brent_peterson: really not. It’s not about forking or not forking right, and I didn’t make

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brent_peterson: the joke about Uh, my my neighbor, as I was growing up. Uh, I grew up in

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brent_peterson: Golden valley, Minnesota, and my neighbor had a uh, at a had like a thirty

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brent_peterson: two Cadillac, this giant car, and he got personalized license plates on the

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brent_peterson: car that said four ▁q two.

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brent_peterson: Um, and I’m sure it had nothing to do with Uh, forking a Github repository

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brent_peterson: or any sort of repository. Uh, because it was like

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kalen: You never know.

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brent_peterson: this is a. This is in the late seventies, anyways,

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kalen: I mean, maybe William is seventy four years old and he just is, is aged very well,

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brent_peterson: y. He, he carries it very well anyway, so I don’t think that this is a. The.

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brent_peterson: The issue here is not about forking or not forking. The issue is about

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brent_peterson: transparency and communication from Adobe.

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brent_peterson: And the second issue then is about the Magento Association and how much can

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brent_peterson: they share?

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brent_peterson: How much control do they have? And what do people think they can do

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kalen: Yeah, I think it’s all. Yeah, there is kind of. It’s all kind of bundled together and

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kalen: it’ weird. I feel like even talking right. You’re in a doobe partner, right, I

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kalen: assume, unless you’ve gotten pulled from the partner program for making tons of

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kalen: horrible dad jokes, which I assume could happen at any point.

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brent_peterson: getting close?

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kalen: but like it, you know when people are in the partner program they can’t necessarily

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kalen: you know,

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kalen: throw out whatever ideas or whatever thoughts they might have, so I’m always I’m

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kalen: always kind of tipt toing, like you know what I mean, like like, I feel like when I I

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kalen: watch the panel and it feels like people are tipt toing and tipt toing and tipt

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brent_peterson: Yeah, really

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kalen: toing, And it’s like you know, I don’t even want to ask you too many questions about

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kalen: it be cause I don’t. I don’t want to get anybody in trouble. Noody, wants to get in

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kalen: trouble. You know what I mean like, so, which I think is part of the issue. You know,

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kalen: I think is part of the challenge is that

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kalen: everybody’s just so you

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kalen: know. Well, it’s

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brent_peterson: Yeah. but what is the issue here? I think the issue is pretty clear that and

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brent_peterson: they stated it right.

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brent_peterson: They, this so again. This makes for a lot of unknown variables. There is no

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brent_peterson: public road map from a gentle open source and this has

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brent_peterson: left a lot of the community

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brent_peterson: who believe in the monolith who believe in the model is a valid approach to

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brent_peterson: many cases feeling uneasy about the future in Ma Geno,

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brent_peterson: So I think

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brent_peterson: it, and I don’t think it’s about forking or not forking. It’s not really

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brent_peterson: about about monolith or splitting up into micro services. It really is about

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brent_peterson: helping people understand where the open sources where the open source of

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brent_peterson: magenta is going.

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kalen: right, right and a, and I just feel like, Um,

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kalen: you know I, you know I’m I’m a little bit further from the details these days. As far

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kalen: as what exactly they’re introducing with the micros, and how that’s differing from

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kalen: the the traditional kind of moth. I bundle together lots of different things under

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kalen: this category of like community unrest, like the the, The people that have been

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kalen: complaining about con, contributing the people that have posted an issue to Gith hub

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kalen: and they get no response And then ninety days later the issue gets auto closed,

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kalen: right, Or you know, Uh, Jacob Winkler has posted a lot about stuff he’s contributed

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kalen: and it just gets. it. just sits there. I talked to Damie and Retzinger about that

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kalen: yesterday, Lukash, uh, uh. What’s his face? that? Um, uh, he’s going to get mad of me

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kalen: for that that had similar issues. It’s just like there’s all this stuff where there’s

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kalen: all this energy of the com. Like when I said something to me, said like there’s this

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kalen: energy and if it’s not sort of harnessed it gets frustrated And that’s what I see

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kalen: from. Like The Twenty thousand foot view is like there’s people waiting around on P.

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kalen: Rs. there’s people waiting around for architectural direction. There’s just all this

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kalen: and it’s just like Hey, let’s start a dialogue with a dooby. What does that even mean

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kalen: start a dialogue like I want. like I want to see people just do stuff you know, Like

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kalen: William came out with Hooa, and everybody loves it. He reinvented the front end.

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kalen: Everybody loves it right. it’s it’s he’s doing stuff. He’s actually making stuff

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kalen: happen independently. I feel like that’s kind of the spir. I’m on a rant here. I’m on

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kalen: a full on rent. Um,

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kalen: anyways, I feel like that’s kind of the spirit of Magento is that we just go out and

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kalen: we do stuff, whether that’s in the form of a a module that we create and contribute

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kalen: or whatever. we just do stuff. And we don’t sit around waiting for approval from

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kalen: anybody, and I feel like we’ve just been sitting around waiting for approvals. You

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kalen: know now, I, that’s just my. I could be completely wrong about that ’cause I’m not

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kalen: very on the ground connected all this stuff

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brent_peterson: Yeah, I think they’re I. you’re. You’re very correct in saying that people

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brent_peterson: are sitting around waiting for

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brent_peterson: fixes to get put in and I think that uh

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brent_peterson: that Adobe has definitely missed the boat in terms of making sure that from

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brent_peterson: the community side they’re keeping up with what’s happening on those on

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brent_peterson: those poll requests and and those fixes, because they are

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kalen: right, right,

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brent_peterson: missing out on a huge amount of potential bugs that are in the code already

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brent_peterson: and that are getting fixed And it’s a.

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brent_peterson: It’s a Mi. You know thousands of coders that are out there helping that. Um.

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brent_peterson: So that’s one issue. The other issue that you brought up is what is the road

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brent_peterson: map of Magento? Um. I think there’s sort of a road map for the commerce

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brent_peterson: version of it, but it’s not. It hasn’t been published since Say twenty

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brent_peterson: nineteen, Uh, Since the last time we had a live conference. Um, I don’t know

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brent_peterson: if they’ve actually put out at any like Meet Me Genento, India, or any like

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brent_peterson: this. Meet me Gentle Poland, Did anybody from a doobe show up for the

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brent_peterson: virtual part of it? I haven’t seen the whole conference yet,

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brent_peterson: but did

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kalen: yeah, I know, I just I just know they said that they had a travel restriction so as

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kalen: far as actually going, nobody actually went there in person.

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brent_peterson: yeah. So, um, you know that’s that be? I think, just helping us to

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brent_peterson: where we’re going the last time I saw Anton Cririll, before he left Magento.

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brent_peterson: he gave a speech at Meet Magento Germany about Magenta moving to isolated

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brent_peterson: And I’m okay with that. And the reason is is you can still put those

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brent_peterson: isolated services together as a monoliphs, and and deploy it now. Yes and I

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brent_peterson: had the conversation this morning about. Does that mean? Uh, you’re going to

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brent_peterson: have to use something like G, P, r, S, or some. He. He had a technical term

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brent_peterson: that have already forgotten. Um. they’re They’re like a graphq, ▁, type of

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brent_peterson: interface that’s internal that binds those services together And is that

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brent_peterson: going to be slower than not binding them together? I don’t know who. I don’t

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brent_peterson: care. because if it isn’t that, doobe’s probably going to fix it. So is it

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brent_peterson: is the

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brent_peterson: monolither really an issue or not? I don’t know. I think what the issue is

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brent_peterson: is like what they’ve done with Uh, with search. they’ve deprecated uh, a Mi

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brent_peterson: sequel search in favor of elastic search. without giving the option of

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brent_peterson: having just a regular. Uh, my sequel search, and

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brent_peterson: jeeze, I know that everybody loves my sequel search. They love the fact

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brent_peterson: that as you search for anything, you bring everything up on the database.

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brent_peterson: What could be better

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brent_peterson: than if you had a thousand things? And no matter what you search for, you

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brent_peterson: always get a thousand results. See, I’m

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brent_peterson: being sarcastic. Now you’re not even laughing,

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kalen: I. I didn’t even catch that because all I was thinking about was going into my next

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brent_peterson: So what you’re saying is what I hear you saying. Now is you’re not actually

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brent_peterson: listening to me? You’re

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kalen: I. I let me,

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brent_peterson: just thinking about what you’re going to say next.

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kalen: you know I did make that mistake, but let me take a step back. Let me take a step

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kalen: back. And what you said was there is a thousand things in the database and every se

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kalen: ▁query returns you without. So you’re saying My sequel is horrendous for research. Is

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kalen: what you trying to say?

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brent_peterson: It sucks. but at least it works at the some degree, and it gives somebody

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brent_peterson: that basic option if they want to. You know that the issue

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kalen: I? yeah,

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brent_peterson: is making it as little like you want to make sure that it’s is the. the. The

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brent_peterson: complication on the infrastructure side is low, so people are. Are it’s easy

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brent_peterson: entry? right? We don’t

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kalen: yes, yes,

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brent_peterson: want it to be super complicated that people don’t want to use it, Or it’s

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brent_peterson: something that’s

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brent_peterson: only for big enterprise companies to use.

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kalen: right, I, And and and I heard that sort of said so many different ways by Will and

315
00:15:50,813 –> 00:15:52,493
kalen: others on the panel Is. it’s like

316
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kalen: keeping things simple. Um, you know so that people can get into it simply so that

317
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kalen: it’s not this this super overcomplicated thing to work with. Of course on the higher

318
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kalen: end, things are always going to get more complicated. Um, for different types of more

319
00:16:09,373 –> 00:16:15,853
kalen: complex projects, Um, but like, Yeah, like if you can just keep things simple and

320
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kalen: easy to use. Um, there’s so much power in that I can’t. you know. I can’t give a a

321
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kalen: technical argument for elastic search versus my asqeel. Um. I sort of you know I. I

322
00:16:28,813 –> 00:16:32,973
kalen: kind of follow the community. I see if people are upset and disgruntled. And then

323
00:16:33,053 –> 00:16:35,293
kalen: that’s what I kind of pay attention to these days.

324
00:16:36,333 –> 00:16:42,253
kalen: Um. but and again, I, I think Hoova is this huge precedent where I know it’s only a

325
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kalen: front end. I know it’s not all a Magento, but a significant chunk of Magento was re

326
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kalen: in, imagined in a very simple way, right, like less jobacript, less complexity and

327
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kalen: it’s been successful and people love working with it. Um. and it works in the real

328
00:17:03,133 –> 00:17:07,853
kalen: world. In production. This isn’t like somebody, the rantings of somebody that hasn’t

329
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kalen: actually done anything in the real world, So I feel like it’s taking that same

330
00:17:14,253 –> 00:17:19,213
kalen: Um approach. Like they were talking about how you can’t compete in Magento. with sass

331
00:17:19,373 –> 00:17:23,373
kalen: offerings. You can’t do anything for ten thousand dollars. You can’t do anything at

332
00:17:23,453 –> 00:17:29,213
kalen: all in these lower price ranges. Um. and they were saying, you know now with whoever

333
00:17:29,453 –> 00:17:34,253
kalen: they’re able to compete at some of these lower Um price targets in Europe and

334
00:17:34,333 –> 00:17:40,013
kalen: different markets, which for them is is a win. you know, and it just opens up. you

335
00:17:40,013 –> 00:17:43,613
kalen: know. The. that’s what our roots are in the Magental community. I mean, I’m preaching

336
00:17:43,693 –> 00:17:48,813
kalen: of the choir here literally. Because you, you, you sing in your choir, Um,

337
00:17:49,633 –> 00:17:50,633
338
00:17:51,533 –> 00:17:53,533
kalen: do you still sing in your choir? By the way?

339
00:17:54,160 –> 00:17:59,040
brent_peterson: Um. I am signed up to play piano at church in October. Yes,

340
00:17:57,933 –> 00:17:59,693
kalen: that’s right. that’s right.

341
00:18:00,020 –> 00:18:01,020
brent_peterson: first time of the year.

342
00:18:02,033 –> 00:18:03,033
kalen: Oh, nice.

343
00:18:02,780 –> 00:18:03,780
344
00:18:03,213 –> 00:18:07,613
kalen: nice. that’s cool. So, anyways, I don’t know, man, uh, it’s um,

345
00:18:09,053 –> 00:18:13,293
kalen: proof will be in the pudding. That’s another thing. the I said on the on the panel

346
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kalen: which I really enjoyed. It was very, very interesting.

347
00:18:18,673 –> 00:18:19,673
348
00:18:19,200 –> 00:18:23,200
brent_peterson: No, I think that, Uh that. I mean, I think that William Willm has started

349
00:18:23,440 –> 00:18:27,520
brent_peterson: something that that has been that has been lacking in our community. Um, if

350
00:18:27,680 –> 00:18:32,400
brent_peterson: we look back at what happened when Ebay bought Magento, it took about three

351
00:18:32,420 –> 00:18:33,420
brent_peterson: years for

352
00:18:34,320 –> 00:18:40,880
brent_peterson: for them to realize that there is a strong underpinning of public sentiment

353
00:18:41,713 –> 00:18:42,713
354
00:18:42,560 –> 00:18:48,240
brent_peterson: that that evolved around Magento and Um. There was a number of people that

355
00:18:48,400 –> 00:18:53,360
brent_peterson: got invited to the imagined conference, and uh, Um and Um, you know they.

356
00:18:53,520 –> 00:18:57,920
brent_peterson: re. They sort of reinvigorated the community and then I think the next year

357
00:18:58,080 –> 00:19:00,320
brent_peterson: they sold they sold it. Um,

358
00:19:01,340 –> 00:19:02,340
brent_peterson: so um?

359
00:19:03,200 –> 00:19:06,800
brent_peterson: when uh? you know, I think when Uh, Marco of Veltic took over, then there

360
00:19:06,880 –> 00:19:11,440
brent_peterson: was this recom commitment to the Mu to the community. I’m interested in

361
00:19:11,600 –> 00:19:17,600
brent_peterson: learning Uh, from people that that were involved in say, uh, a M, a patache

362
00:19:17,760 –> 00:19:21,840
brent_peterson: sling or one of the other open source platforms that they have. Uh, what

363
00:19:22,080 –> 00:19:24,800
brent_peterson: what that community looks like? And I know it’s a different

364
00:19:24,433 –> 00:19:25,433
365
00:19:24,960 –> 00:19:30,000
brent_peterson: type of community. I think a M’s on Java. Um, and it’s a little bit more

366
00:19:30,080 –> 00:19:31,200
brent_peterson: mature maybe than

367
00:19:30,833 –> 00:19:31,833
368
00:19:31,360 –> 00:19:35,280
brent_peterson: Magento, But it’d be interesting to see what what’s happened to those people

369
00:19:36,080 –> 00:19:39,360
brent_peterson: and do. does. Uh. does a doobe still listen to them?

370
00:19:40,973 –> 00:19:46,573
kalen: Yeah, that’s a good question. I think I want to say, Cordova, or Phone Gap, or one of

371
00:19:46,653 –> 00:19:51,533
kalen: those was also one of the bigger open source projects that had been acquired, and I

372
00:19:51,613 –> 00:19:56,733
kalen: was always curious about the same thing. You know how, how how have things gone with

373
00:19:56,813 –> 00:19:59,293
kalen: some of these other open source communities?

374
00:19:59,873 –> 00:20:00,873
375
00:20:01,613 –> 00:20:06,973
kalen: but I don’t know. I think. probably the fact that we don’t already know like they’re

376
00:20:07,133 –> 00:20:11,293
kalen: not there. There isn’t like a druple community out there. There isn’t a typo three

377
00:20:11,153 –> 00:20:12,153
378
00:20:11,920 –> 00:20:13,280
brent_peterson: Well, there is a Dple community.

379
00:20:12,173 –> 00:20:16,493
kalen: out there. There’s a no. no, No, No, but I’m saying Under Adobe

380
00:20:16,720 –> 00:20:18,080
brent_peterson: Oh, right. okay, got it.

381
00:20:16,973 –> 00:20:22,733
kalen: Like there there, you know there isn’t there. Aren’t one of these kind of bigger open

382
00:20:23,053 –> 00:20:25,293
kalen: source communities that you think of immediately,

383
00:20:26,733 –> 00:20:31,213
kalen: So yes, I mean, I, I don’t really know. And then, of course you know more and more

384
00:20:31,373 –> 00:20:35,933
kalen: people are leaving every day, right like Matt. A C was there for a while and he was

385
00:20:36,093 –> 00:20:44,493
kalen: rara open source. Then he was gone and bed bargs, of course is, uh, is uh now at uh,

386
00:20:45,693 –> 00:20:47,453
kalen: not sp, uh, shopware, right,

387
00:20:47,620 –> 00:20:48,620
brent_peterson: not at Spriker.

388
00:20:48,573 –> 00:20:54,333
kalen: um, I was going to say spriker, um, um, uh, Geto moved to Spriker, right,

389
00:20:54,260 –> 00:20:55,260
390
00:20:54,833 –> 00:20:55,833
391
00:20:56,573 –> 00:21:02,653
kalen: So you know, um, Yeah, there’s just this like, Uh, You know a lot of people like

392
00:21:02,973 –> 00:21:09,453
kalen: Anton’s at Word Press at W, P engine, right, Pyoter is at. Is it Uh, w P,

393
00:21:09,600 –> 00:21:11,440
brent_peterson: I thought he’ at Big commerce. Yeah,

394
00:21:09,693 –> 00:21:13,213
kalen: engine, big Haer, for Yeah, first it was W P, and then big

395
00:21:13,140 –> 00:21:14,140
396
00:21:13,293 –> 00:21:14,413
kalen: commerce. Right, So it’s like

397
00:21:15,180 –> 00:21:16,180
brent_peterson: Yeah, I think

398
00:21:15,633 –> 00:21:16,633
kalen: and then

399
00:21:16,000 –> 00:21:19,120
brent_peterson: that you know, and when they get so large that those people are going to

400
00:21:19,120 –> 00:21:24,400
brent_peterson: come and go, And that’s just that’s the reality of what it is. And uh, you

401
00:21:24,480 –> 00:21:29,520
brent_peterson: know. The. The. I think the the key point there is that the community can’t

402
00:21:29,760 –> 00:21:36,560
brent_peterson: be made up of any one person or group of people at Adobe Slash Magento, And

403
00:21:36,720 –> 00:21:40,960
brent_peterson: the community never was made up of core people at Magento. The community

404
00:21:40,753 –> 00:21:41,753
405
00:21:41,360 –> 00:21:43,680
brent_peterson: was made up of our community, and if you

406
00:21:43,233 –> 00:21:44,233
407
00:21:43,760 –> 00:21:48,880
brent_peterson: look all the way back to that first imagin conference, Um, it was. you know,

408
00:21:48,960 –> 00:21:51,920
brent_peterson: a whole bunch of people from all over the world that made up that community,

409
00:21:52,593 –> 00:21:53,593
410
00:21:53,680 –> 00:21:56,080
brent_peterson: Germans and French people, and a few Americans.

411
00:21:56,673 –> 00:21:57,673
412
00:21:57,280 –> 00:22:02,400
brent_peterson: Um. That kind of that that start started there. or at least we the some of

413
00:22:02,480 –> 00:22:07,200
brent_peterson: the core people in that community, then, Um. and that that’s just continue

414
00:22:07,680 –> 00:22:09,840
brent_peterson: to change and and grow and

415
00:22:11,040 –> 00:22:12,800
brent_peterson: ebb and flow. Um, and

416
00:22:12,433 –> 00:22:13,433
417
00:22:12,960 –> 00:22:16,560
brent_peterson: people come and go and and join and leave and are interested and not

418
00:22:16,460 –> 00:22:17,460
419
00:22:18,160 –> 00:22:22,320
brent_peterson: But I think that’s that’s the key part of it and that’s where I think that’s

420
00:22:22,400 –> 00:22:29,600
brent_peterson: where Willm and Vn and and the team at Um at Whofa have have tapped into.

421
00:22:30,720 –> 00:22:33,840
brent_peterson: and now this open letter now has spurred something

422
00:22:34,880 –> 00:22:40,000
brent_peterson: that is, is causing people to at least raise their eyebrows. Wake up, you

423
00:22:39,620 –> 00:22:40,620
424
00:22:40,113 –> 00:22:41,113
kalen: Mhm, Mhm, Mhm,

425
00:22:41,520 –> 00:22:43,920
brent_peterson: and and take some notice. and something iss happening.

426
00:22:45,613 –> 00:22:50,173
kalen: Yeah, yeah, I mean, I’m even feeling re energized, you know, and and I, you know,

427
00:22:50,493 –> 00:22:54,653
kalen: I’ve got other stuff I’m starting to focus on. I always feel guilty that I, I don’t

428
00:22:55,293 –> 00:23:01,453
kalen: do. you know, Uh, do more for the association and different things like that. And um,

429
00:23:02,253 –> 00:23:07,213
kalen: you know I, I, I’ve drift. My interests have drifted, you know, as like a lot of

430
00:23:07,293 –> 00:23:13,693
kalen: people do. Um, but yeah, this whole thing has kind of got me all excited and

431
00:23:13,853 –> 00:23:15,053
kalen: bothered, you know,

432
00:23:16,093 –> 00:23:21,453
kalen: and got me you know, thinking about things and kind of thinking back to like. What is

433
00:23:21,613 –> 00:23:27,213
kalen: that original Magento community spirit that’s somehow being expressed? Um. here,

434
00:23:28,333 –> 00:23:30,813
kalen: Um, you know, a little bit of a rebellious

435
00:23:32,253 –> 00:23:36,493
kalen: spirit. It, or at least it kind of an independent. You know, there’s a real

436
00:23:36,573 –> 00:23:40,493
kalen: independent streak in the Magento community you know, and I think.

437
00:23:39,680 –> 00:23:44,400
brent_peterson: Yeah, and I think, Uh, you know Yov and and and Roy and Bob were all

438
00:23:45,520 –> 00:23:50,000
brent_peterson: very independent minded people who promoted that culture in our community.

439
00:23:50,380 –> 00:23:51,380
brent_peterson: And really

440
00:23:51,033 –> 00:23:52,033
441
00:23:51,680 –> 00:23:56,240
brent_peterson: the the key was that they promoted innovation that happened in it. And I

442
00:23:56,320 –> 00:24:00,400
brent_peterson: think the one thing that we are, we are sorely missing in Gentle

443
00:24:00,640 –> 00:24:06,000
brent_peterson: specifically is that drive from leadership and else, just say, leadership is

444
00:24:06,000 –> 00:24:10,080
brent_peterson: at the Adobe level here that drive to innovate and have the community

445
00:24:10,560 –> 00:24:14,880
brent_peterson: innovate, and the frustrations that you mentioned earlier around, maybe and

446
00:24:15,120 –> 00:24:16,720
brent_peterson: around, not getting pull requests done,

447
00:24:17,300 –> 00:24:18,300
448
00:24:19,040 –> 00:24:24,880
brent_peterson: If you can’t get a poll request done and looked at for a error, how what is

449
00:24:24,960 –> 00:24:28,720
brent_peterson: your chances of getting a poll request for something that is contributing

450
00:24:28,960 –> 00:24:33,200
brent_peterson: that is actually innovative to Magento rather than just fixing something?

451
00:24:33,793 –> 00:24:34,793
kalen: right. right.

452
00:24:36,173 –> 00:24:40,333
kalen: Yeah, totally. And and I don’t know, I don’t know what the realities are on the

453
00:24:40,333 –> 00:24:44,493
kalen: ground. I’m sure that they’ve got a a tough work load Is probably hard to manage all

454
00:24:44,653 –> 00:24:49,053
kalen: these issues and things that are coming in. There’s probably a lot of noise coming

455
00:24:48,753 –> 00:24:49,753
456
00:24:50,653 –> 00:24:56,893
kalen: so it’s probably a hard tricky thing to solve. But I don’t know. I just feel like if

457
00:24:57,053 –> 00:25:03,213
kalen: the community sort of just did their own fork, I kind of just feel like it would. It

458
00:25:03,293 –> 00:25:07,773
kalen: would just I want to believe that it would work better. And and maybe that’s naive?

459
00:25:08,013 –> 00:25:13,053
kalen: you know, maybe at this scale that’s completely naive. I don’t know. but I, I’m like,

460
00:25:13,773 –> 00:25:18,973
kalen: let’s do it. Let’s you know, let’s let’s see what this thing would be. You know.

461
00:25:20,000 –> 00:25:24,880
brent_peterson: Yeah, I’m not. I’m not uh. convinced on forking yet, Um. I, um. I, I would

462
00:25:25,120 –> 00:25:29,040
brent_peterson: like to have. I would like to have Adobe energized a little bit more

463
00:25:29,280 –> 00:25:35,440
brent_peterson: internally to kind of see some value in what the community can do, Um, and I

464
00:25:35,520 –> 00:25:38,320
brent_peterson: know that there’s an answer for whatever is out there,

465
00:25:39,360 –> 00:25:43,440
brent_peterson: Um to fix. And I think you know the reality too. Is that? what? what? I

466
00:25:43,520 –> 00:25:48,720
brent_peterson: don’t remember? What year they started publishing Um. G, the code on Github.

467
00:25:49,600 –> 00:25:53,840
brent_peterson: It wasn’t that long ago that we couldn’t even contribute to bug fixes. That

468
00:25:53,920 –> 00:25:56,160
brent_peterson: you had to email somebody and email your patch.

469
00:25:55,753 –> 00:25:56,753
470
00:25:56,400 –> 00:25:57,840
brent_peterson: and hopefully it got looked at.

471
00:25:58,353 –> 00:25:59,353
472
00:25:58,880 –> 00:26:03,440
brent_peterson: You know that that we where it’s been it’s It’s relatively new that we could

473
00:26:03,600 –> 00:26:09,360
brent_peterson: actually co. We could, we could do a Poquest and we could uh offer that as a

474
00:26:09,020 –> 00:26:10,020
475
00:26:10,713 –> 00:26:11,713
476
00:26:11,520 –> 00:26:15,840
brent_peterson: I think that they just need to make pay some attention to it, and you know

477
00:26:16,160 –> 00:26:19,840
brent_peterson: just really what it comes back down to, though is just communication and

478
00:26:20,000 –> 00:26:23,120
brent_peterson: transparency. If they were to come out and say hey, we don’t have enough

479
00:26:23,280 –> 00:26:26,400
brent_peterson: people to do this. We don’t have enough people to actually look at all these

480
00:26:26,560 –> 00:26:27,680
brent_peterson: bugs that you’re putting in.

481
00:26:28,573 –> 00:26:33,933
kalen: right, right. like people have asked. like, okay, Wh, What exactly these associations

482
00:26:34,093 –> 00:26:38,973
kalen: roll with open source? Is the association doing events only? are they going to be

483
00:26:39,293 –> 00:26:43,853
kalen: somehow, you know, in charge of open source. And then, like I think, it was said in

484
00:26:43,933 –> 00:26:48,253
kalen: the panel yesterday that like a dialogue was started with a doobe on the topic,

485
00:26:48,653 –> 00:26:52,973
kalen: right, What exactly does that mean that a dialogue was started like you’re saying

486
00:26:53,213 –> 00:26:58,973
kalen: Transparency. like. Okay, Who’s the person that is in charge of this when? like?

487
00:26:59,453 –> 00:27:05,213
kalen: like? When was the issue raised? How much time has passed? When when are we going to

488
00:27:05,293 –> 00:27:09,933
kalen: get an answer? You know, so I guess you’re I think you’re right From that perspective

489
00:27:10,093 –> 00:27:16,333
kalen: Is Is is like. If we could get transparency, Um, that would, that would be great and

490
00:27:16,413 –> 00:27:21,773
kalen: I don’t. I don’t think anybody there is like a bad guy like. I just think I don’t

491
00:27:21,853 –> 00:27:25,613
kalen: know. They probably have their own internal meetings and internal policies and

492
00:27:25,773 –> 00:27:31,133
kalen: they’re just doing their job. You know, But something is amiss

493
00:27:32,973 –> 00:27:40,333
kalen: so as something’s not aligned, so like, how can we? I don’t know how. I don’t know.

494
00:27:40,273 –> 00:27:41,273
kalen: you know.

495
00:27:40,880 –> 00:27:45,840
brent_peterson: Yeah, you’ going to love my next analogy. Um, so if we were to look at the

496
00:27:45,840 –> 00:27:51,040
brent_peterson: Magento Association as being sort of this socialistic type, En

497
00:27:52,640 –> 00:27:56,960
brent_peterson: has to do everything as a collective and it doesn’t want to upset the

498
00:27:57,040 –> 00:27:58,400
brent_peterson: masses, so

499
00:27:58,113 –> 00:27:59,113
500
00:27:58,640 –> 00:28:02,080
brent_peterson: everything is very, very vanilla and and even

501
00:28:01,633 –> 00:28:02,633
kalen: yes, yes,

502
00:28:02,480 –> 00:28:09,360
brent_peterson: keel. And if if you were to stand, there’s no room for dissenters or people

503
00:28:09,680 –> 00:28:14,400
brent_peterson: to ra to stand up and say Hey, We got to move faster. There’s no room for

504
00:28:14,560 –> 00:28:19,120
brent_peterson: anything to happen quickly because it has to go through so many processes

505
00:28:19,280 –> 00:28:22,400
brent_peterson: and it has to go through ▁x, y and ▁z. And there’s

506
00:28:22,193 –> 00:28:23,193
kalen: exactly exactly,

507
00:28:22,880 –> 00:28:26,400
brent_peterson: that that’s just not going to happen. So you know, I don’t know if that’s

508
00:28:26,560 –> 00:28:30,320
brent_peterson: goingnna get any better, and I don’t know why it would be any better in the

509
00:28:30,400 –> 00:28:34,000
brent_peterson: in A. in this Mag, major open source community alliance.

510
00:28:35,040 –> 00:28:39,200
brent_peterson: They were able to make that letter happen quickly because they only involved

511
00:28:39,360 –> 00:28:43,760
brent_peterson: the people that were there right. So, if we were to say and I, you know,

512
00:28:43,840 –> 00:28:46,880
brent_peterson: like I didn’t know. Apparently that letter was floating around for a week.

513
00:28:48,080 –> 00:28:54,000
brent_peterson: Um, so it was it was seen by a few people, which I can understand. But if

514
00:28:54,160 –> 00:28:58,080
brent_peterson: you were now to say okay, I want to have everybody see it. Okay. Well now

515
00:28:58,240 –> 00:28:59,840
brent_peterson: everybody’s going to have a different opinion,

516
00:29:00,193 –> 00:29:01,193
517
00:29:00,880 –> 00:29:05,440
brent_peterson: And and uh, suddenly you get mired down in in, Um,

518
00:29:06,480 –> 00:29:10,000
brent_peterson: in a whole bunch of you know what, not so good

519
00:29:09,533 –> 00:29:10,813
kalen: a whole bunch of moarchy.

520
00:29:11,120 –> 00:29:13,920
brent_peterson: molchy. That’s a great word. Thank you for that, Um,

521
00:29:15,440 –> 00:29:20,640
brent_peterson: and that moarchy. Then just keeps us, keeps our feet stuck and we can’t move

522
00:29:20,880 –> 00:29:24,160
brent_peterson: because we’re waiting to get out of this moarchy, where

523
00:29:24,113 –> 00:29:25,113
kalen: Yeah, yeah, I mean

524
00:29:24,480 –> 00:29:28,000
brent_peterson: if if you’ more, if you’re smaller and more agile, you can make those

525
00:29:28,240 –> 00:29:30,880
brent_peterson: decisions quickly and go forward. It’s kinda like

526
00:29:30,633 –> 00:29:31,633
527
00:29:31,360 –> 00:29:36,160
brent_peterson: it’s kinda like you know as a leader you need to make those decision. You

528
00:29:36,240 –> 00:29:40,400
brent_peterson: have to do it sometimes unilaterally, Uh, because you need to make ‘

529
00:29:40,220 –> 00:29:41,220
530
00:29:42,000 –> 00:29:47,040
brent_peterson: and as you know as somebody that is an entrepreneur, then that is part of

531
00:29:47,200 –> 00:29:50,320
brent_peterson: the culture. But if you’re looking at something where it’s a bigger

532
00:29:50,560 –> 00:29:54,720
brent_peterson: organization like Adobe or like Smith Buckland, and you have to follow a

533
00:29:54,800 –> 00:29:59,600
brent_peterson: whole set of rules, and uh, you have to go through every single step and

534
00:29:59,680 –> 00:30:01,920
brent_peterson: whoop, and there is no room

535
00:30:03,200 –> 00:30:05,520
brent_peterson: for for pushing the envelope, Because

536
00:30:06,340 –> 00:30:07,340
537
00:30:06,433 –> 00:30:07,433
538
00:30:07,040 –> 00:30:10,320
brent_peterson: will we do? Well, I guess you know what we really need here is Elon Musk,

539
00:30:12,173 –> 00:30:13,773
kalen: that’s what it comes back to.

540
00:30:12,960 –> 00:30:16,160
brent_peterson: He would say he would save Ma Gentta, open source.

541
00:30:16,973 –> 00:30:25,293
kalen: I mean, I think Willm is the Elon musk. You know, Um, which um, you know. I think you

542
00:30:25,193 –> 00:30:26,193
kalen: know that you need

543
00:30:27,133 –> 00:30:31,453
kalen: Um. I, I’m a big believer in what individuals can do right like you, you do through

544
00:30:31,613 –> 00:30:37,133
kalen: out the analogy of of Um, socialism, or kind of collectivism, which is kind of

545
00:30:37,373 –> 00:30:39,053
kalen: contrasted against kind of

546
00:30:40,093 –> 00:30:44,333
kalen: individual. What? what an individual or a small group of individuals can do right? I

547
00:30:44,413 –> 00:30:49,133
kalen: mean, I think of Laravelle, started by Taus, one guy, Taylor Otwell, you know, And

548
00:30:49,053 –> 00:30:55,053
kalen: and it’s it’s this huge ecosystem that’s grown, but he’s continued as the kind of B D

549
00:30:55,133 –> 00:31:00,893
kalen: F. ▁l, You know the sort of benev benevolent dictator for life. And and it’s it’s

550
00:31:01,133 –> 00:31:03,853
kalen: it’s doing great. right’s thriving. Um,

551
00:31:05,293 –> 00:31:07,373
kalen: whereas Magento is kind of Um,

552
00:31:08,413 –> 00:31:10,253
kalen: stagnated in in some ways,

553
00:31:11,693 –> 00:31:16,653
kalen: and anyway, I, you know, I just think that and I and I know he probably hates it

554
00:31:16,733 –> 00:31:22,093
kalen: every time I. I sort of make a big deal out of him individually. Um, because he’s

555
00:31:22,253 –> 00:31:27,293
kalen: trying to build a uh team and kind of, I think catalyze kind of a broader movement

556
00:31:27,613 –> 00:31:29,453
kalen: you know, but um,

557
00:31:30,493 –> 00:31:35,293
kalen: yeah, man, I mean, you know I, I think one person can can build something you know.

558
00:31:35,533 –> 00:31:39,773
kalen: Incredible. It’s like it’s like the mythical Man month. you know, I’m sure Doobe’s

559
00:31:39,853 –> 00:31:45,373
kalen: throwing tons of resources at various things. I’m sure if you looked at their burn

560
00:31:45,613 –> 00:31:51,293
kalen: charts and their budgets, they would be significant. But that doesn’t always mean

561
00:31:51,533 –> 00:31:56,813
kalen: that you know things are getting done And and I know that people on the association

562
00:31:56,973 –> 00:32:03,133
kalen: have put in a ton of effort a ton of time, a ton of blood tears. I just you know,

563
00:32:03,533 –> 00:32:09,053
kalen: that doesn’t always guarantee like results right. Sometimes one person or a small

564
00:32:09,293 –> 00:32:15,773
kalen: group of people can get stuff done super fast, right on on a on a shoes string

565
00:32:15,673 –> 00:32:16,673
566
00:32:18,733 –> 00:32:23,613
kalen: whereas the bigger incumbent right can spend a lot of money. Really a lot of time and

567
00:32:23,853 –> 00:32:26,733
kalen: not really go as fast. You

568
00:32:27,680 –> 00:32:30,720
brent_peterson: Yeah, no, I think you, you hit it there and there’ two sides of that whole

569
00:32:30,960 –> 00:32:36,160
brent_peterson: thing about about collective collectivism. There is a broad community that

570
00:32:36,320 –> 00:32:41,920
brent_peterson: can support a A. a. a, Um, a dream of somebody. and that that broad

571
00:32:42,160 –> 00:32:46,160
brent_peterson: community it kind come together in the terms of Magento and fix a whole

572
00:32:46,240 –> 00:32:51,360
brent_peterson: bunch of bugs. Right, uh, but if that, but what that broad community can’t

573
00:32:51,520 –> 00:32:52,800
brent_peterson: do as a community

574
00:32:53,700 –> 00:32:54,700
575
00:32:55,360 –> 00:33:00,560
brent_peterson: C is is always agree on what is the next best thing that we. What is the

576
00:33:00,640 –> 00:33:06,400
brent_peterson: next big thing that we should do for our community to move us forward. Um,

577
00:33:06,640 –> 00:33:09,040
brent_peterson: because you are always going to have somebody that is more

578
00:33:10,400 –> 00:33:14,400
brent_peterson: all, used a word conservative and liberal. Uh, not in the political sense,

579
00:33:14,640 –> 00:33:17,520
brent_peterson: but just if you think about it, the people would like. Some people in our

580
00:33:17,600 –> 00:33:20,560
brent_peterson: community would like it to stay the way it has been, and some people would

581
00:33:20,720 –> 00:33:23,680
brent_peterson: like to grow into new things. And there’s new people coming to the community

582
00:33:24,080 –> 00:33:27,680
brent_peterson: that know. Don’t care about what happened in Magenta One. they, they’re

583
00:33:27,760 –> 00:33:30,560
brent_peterson: they’re in. They’re involved in a genento, too. Uh,

584
00:33:30,273 –> 00:33:31,273
kalen: right, right,

585
00:33:30,720 –> 00:33:34,080
brent_peterson: and they would like to see that. So there’s all kinds of opposing views that

586
00:33:34,160 –> 00:33:38,880
brent_peterson: are happening. So the two sides are are the broad community, Help support it

587
00:33:39,200 –> 00:33:44,080
brent_peterson: and maintain it, and and make sure that we’re we’re growing. In a flat

588
00:33:44,400 –> 00:33:47,520
brent_peterson: sense. You know we’re growing. but it’s it’s really just maintaining

589
00:33:47,760 –> 00:33:51,840
brent_peterson: something. Then there’s the little people that are poking things at it that

590
00:33:51,920 –> 00:33:54,720
brent_peterson: are lighting fighters here and there, like the Hofa theme,

591
00:33:55,153 –> 00:33:56,153
592
00:33:55,680 –> 00:33:59,600
brent_peterson: And those people are the ones that are sticking out that are making things

593
00:33:59,300 –> 00:34:00,300
594
00:34:01,213 –> 00:34:02,253
kalen: right, y

595
00:34:02,640 –> 00:34:09,600
brent_peterson: So you know, in terms of I, in terms of the uh, uh, Moska Moscow, Moska, M,

596
00:34:09,840 –> 00:34:12,400
brent_peterson: o, s, C, A. In terms of Mosa

597
00:34:11,853 –> 00:34:13,773
kalen: Magento, open source.

598
00:34:16,900 –> 00:34:17,900
599
00:34:17,693 –> 00:34:20,653
kalen: what is it Alliance Alliance? That’s it.

600
00:34:19,440 –> 00:34:23,760
brent_peterson: right, so you know? what does that mean? Okay? are they all going to? Uh? if

601
00:34:23,920 –> 00:34:26,800
brent_peterson: what if what if there is a bunch of people that would like to go with

602
00:34:26,960 –> 00:34:28,160
brent_peterson: isolated services

603
00:34:29,200 –> 00:34:34,640
brent_peterson: instead of micro services, And I would like my catalogu to be able to be

604
00:34:34,720 –> 00:34:39,600
brent_peterson: deployed differently than my my customer group, or whatever that is, Uh, or

605
00:34:39,760 –> 00:34:44,160
brent_peterson: my search, or or, however you want to deploy things, because it’ll make me

606
00:34:44,320 –> 00:34:48,800
brent_peterson: make. It’ll make my solution a little easier because I don’t change anything

607
00:34:49,200 –> 00:34:54,160
brent_peterson: but my catalog, and and I need to scale my catalogu, so I only want to scale

608
00:34:54,400 –> 00:34:56,480
brent_peterson: that part of it or whatever that pie is.

609
00:34:56,593 –> 00:34:57,593
kalen: Mhm, Mhm, Mhm,

610
00:34:57,200 –> 00:35:00,720
brent_peterson: Maybe there’s some people that want that and I, you know, I think that the

611
00:35:00,880 –> 00:35:03,680
brent_peterson: idea that that between p w a and hufah,

612
00:35:04,720 –> 00:35:11,120
brent_peterson: uh, a bolted on theme versus a a p w A’s theme. Um, you know that’s just the

613
00:35:11,200 –> 00:35:13,200
brent_peterson: beginning of making it more complicated

614
00:35:14,240 –> 00:35:20,160
brent_peterson: and does, does it? Um. Does it make it so much more complicated that people

615
00:35:20,180 –> 00:35:21,180
brent_peterson: aren’t going to use it?

616
00:35:22,973 –> 00:35:25,613
kalen: Yeah, I mean, that’s kind of the million dollar question like

617
00:35:27,773 –> 00:35:32,253
kalen: I don’t know, you know, I mean I. I. I did some stuff with like Laraville, which uh

618
00:35:32,413 –> 00:35:37,133
kalen: bundles all sorts of uh, modern jaasript stuff that I wasn’t familiar with Web,

619
00:35:38,413 –> 00:35:43,133
kalen: all sorts of stuff that I just was not at all familiar with and it mostly just worked

620
00:35:43,533 –> 00:35:47,373
kalen: right out of the box because they had it configured and packaged in a way that it was

621
00:35:47,453 –> 00:35:53,933
kalen: easy to get up and running and kind of on boarded me into this tool set. And um, my

622
00:35:54,093 –> 00:35:58,573
kalen: sense is that it’s sort of the exact opposite case with a lot of Theo stuff where

623
00:35:58,733 –> 00:36:02,973
kalen: it’s you. Things just take a long time to get to get going,

624
00:36:04,093 –> 00:36:08,253
kalen: and the complexity is slowing every you know everybody down.

625
00:36:09,233 –> 00:36:10,233
626
00:36:11,293 –> 00:36:14,413
kalen: I. I. I don’t know. I mean you, you would know better than I would you know what the

627
00:36:14,493 –> 00:36:19,853
kalen: pros and cons are to the isolated services. Um it it. It just seems like there’s this

628
00:36:20,013 –> 00:36:25,693
kalen: contingent that is saying. Let’s keep it simple. Um, Which makes sense to me. keep it

629
00:36:25,773 –> 00:36:30,973
kalen: simple. Stupid, Um, and I, I don’t know. It seems like the Enterprise Commerce

630
00:36:31,133 –> 00:36:34,093
kalen: edition. Whatever the heck is being called These days. They still call it Enterprise.

631
00:36:34,813 –> 00:36:37,853
kalen: Um, Is kind of Adobe Commerce.

632
00:36:38,893 –> 00:36:43,293
kalen: Enterprise Edition Is is. Can it be like a different thing? It just feels like it’s

633
00:36:43,373 –> 00:36:45,853
kalen: going to be an entirely different thing from

634
00:36:46,433 –> 00:36:47,433
635
00:36:48,013 –> 00:36:53,133
kalen: Magento is Now. I mean, why not just have it become an entirely different thing

636
00:36:53,293 –> 00:36:58,013
kalen: written in Jaa Micro serviceerists. I, I mean, I’m hearing that it’s going to be

637
00:36:58,093 –> 00:37:01,053
kalen: getting rewritten a Java or something like that. I don’t know where I heard that

638
00:37:01,133 –> 00:37:02,333
kalen: from, but um,

639
00:37:02,400 –> 00:37:04,240
brent_peterson: Well, you’re in Austin. So you should know?

640
00:37:04,893 –> 00:37:08,093
kalen: I should know these things. you know, I hear things I hear a little.

641
00:37:07,440 –> 00:37:10,480
brent_peterson: what Do you? You should be hanging out at the coffee shops? Although a Doobe

642
00:37:10,800 –> 00:37:14,080
brent_peterson: employees hang out and you should be overly overhearing their conversations.

643
00:37:14,813 –> 00:37:18,013
kalen: Well, maybe that’s what I do. Maybe that’s where this is coming from.

644
00:37:18,060 –> 00:37:19,060
brent_peterson: Okay, good.

645
00:37:18,253 –> 00:37:23,693
kalen: You know, you never you. You never know. you never know. but um, you know, maybe they

646
00:37:23,853 –> 00:37:28,573
kalen: should just be completely different things. I mean, just let let the open source

647
00:37:28,893 –> 00:37:35,933
kalen: Magento crazies let us do our thing with our little S and B market, and and let the

648
00:37:36,093 –> 00:37:39,853
kalen: up market. Uh, you know Doobe commerce guys go nuts.

649
00:37:40,973 –> 00:37:47,693
kalen: you know, go absolutely nuts with your architecture. Rewrite it in Java. rewrite it

650
00:37:47,773 –> 00:37:52,013
kalen: in in. go. laying. whatever you want to do. You know what I’m saying?

651
00:37:53,073 –> 00:37:54,073
kalen: Maybe that’s the answer

652
00:37:54,080 –> 00:38:00,160
brent_peterson: I think the key here is still the underlying issue. That is still. there is

653
00:38:00,320 –> 00:38:03,520
brent_peterson: just a lack of transparency and communication from Adobe.

654
00:38:04,633 –> 00:38:05,633
kalen: right, Yeah,

655
00:38:05,120 –> 00:38:08,320
brent_peterson: That’s all. I mean that what youve just said would solve everybody’s

656
00:38:08,400 –> 00:38:11,840
brent_peterson: problem, because if they did that, then sure be that people would fork it,

657
00:38:12,000 –> 00:38:17,040
brent_peterson: and we’d be off to the races with to open Source and the Ma,

658
00:38:18,080 –> 00:38:21,280
brent_peterson: or a Doobe commerce. then would its own little beast

659
00:38:22,320 –> 00:38:25,520
brent_peterson: that would live on on on through the Adobe world.

660
00:38:26,033 –> 00:38:27,033
661
00:38:26,960 –> 00:38:31,520
brent_peterson: I don’t know if Adobe would want to do that because I think they’ also left.

662
00:38:32,400 –> 00:38:37,040
brent_peterson: Uh, you know a patchy sling there, which is the undering experience manager

663
00:38:36,900 –> 00:38:37,900
664
00:38:37,393 –> 00:38:38,393
665
00:38:39,853 –> 00:38:44,573
kalen: you know I. I. I actually had a conversation with Dame and Retsgrey yesterday. Um, I

666
00:38:44,573 –> 00:38:50,013
kalen: don’t know if you know him, but he’s a. He’s a. He’s a cool guy and uh, he, um, it’s

667
00:38:50,093 –> 00:38:55,213
kalen: not live yet, but um, he was saying something really interesting, which is that a uh.

668
00:38:55,293 –> 00:39:01,133
kalen: Magento is kind of like open source, but not exactly in the sense that a lot of these

669
00:39:01,293 –> 00:39:04,973
kalen: architectural decisions right, like I heard from. I think one or two different

670
00:39:05,213 –> 00:39:09,373
kalen: people. The thing about Java. Okay, not going to say who, Because again, that’s kind

671
00:39:09,453 –> 00:39:13,693
kalen: of the nature of this beast is that it’s like you know a guy and you have a

672
00:39:13,773 –> 00:39:17,773
kalen: conversation with some person. But it’s off the record because they’re not supposed

673
00:39:17,853 –> 00:39:23,293
kalen: to be what right. And this is sort of exactly how open source is not supposed to

674
00:39:23,373 –> 00:39:27,773
kalen: work. Everything should be discussed out in the open. It should all be discussed on

675
00:39:27,853 –> 00:39:32,573
kalen: Github. Whoever was talking about rewriting it in Java, if in K. If they were in

676
00:39:32,733 –> 00:39:38,333
kalen: fact, that should just be discussed openly right look, but there’s all these backroom

677
00:39:38,653 –> 00:39:43,693
kalen: conversations right. there’s the partner ecosystem. There’s always these backroom

678
00:39:43,933 –> 00:39:48,493
kalen: conversations and part of that is, Uh, you know, there’s a closer relationship

679
00:39:48,813 –> 00:39:52,333
kalen: between partners and that’s that can be a good thing. That can be a feature, not a

680
00:39:52,413 –> 00:39:57,373
kalen: bug. but it’s it’s also just kind of. you know. it’s kind of wacky. The whole thing.

681
00:39:57,953 –> 00:39:58,953
682
00:39:59,700 –> 00:40:00,700
683
00:40:00,353 –> 00:40:01,353
kalen: you know, it’s kind of

684
00:40:00,400 –> 00:40:02,640
brent_peterson: that’s back to somebody’s got to make a decision.

685
00:40:03,713 –> 00:40:04,713
686
00:40:04,720 –> 00:40:08,880
brent_peterson: At some point, the decisions the the moving forward decisions have to be

687
00:40:08,960 –> 00:40:13,840
brent_peterson: made, and they shouldn’t involve every single person in the whole world. You

688
00:40:13,380 –> 00:40:14,380
689
00:40:14,173 –> 00:40:15,373
kalen: Well, okay, I mean

690
00:40:14,400 –> 00:40:17,120
brent_peterson: there, there’s going to have to be a group of leaders that that do that, and

691
00:40:17,200 –> 00:40:20,320
brent_peterson: they’re going to have to make that decision and then live with the live with

692
00:40:20,100 –> 00:40:21,100
brent_peterson: that decision.

693
00:40:23,193 –> 00:40:24,193
kalen: you could be R. I

694
00:40:24,253 –> 00:40:28,333
kalen: mean, yeah, I mean, you know that’s where leadership is. That’s where leadership is

695
00:40:24,320 –> 00:40:25,520
brent_peterson: That’s what leadership is.

696
00:40:28,493 –> 00:40:32,973
kalen: and in business, that’s that’s how sort of business works. Um, you know, you’ve been

697
00:40:33,053 –> 00:40:36,893
kalen: a business owner for many years and you’ve had to make those types of decisions and

698
00:40:36,953 –> 00:40:37,953
kalen: stuff. Um,

699
00:40:38,913 –> 00:40:39,913
kalen: I think

700
00:40:40,813 –> 00:40:45,693
kalen: you know. And And, and certainly, if you just ask for everyone’s opinion and do what

701
00:40:45,773 –> 00:40:47,613
kalen: everybody wants you to do, I think that’s the wrong

702
00:40:48,633 –> 00:40:49,633
kalen: approach, too,

703
00:40:51,693 –> 00:40:55,373
kalen: so I don’t know, man I, I, I don’t have any answers.

704
00:40:53,840 –> 00:40:58,160
brent_peterson: Well, let’s let’s talk about this right. I’ve seen more more now about

705
00:40:58,480 –> 00:41:00,640
brent_peterson: people saying this is splintering our community.

706
00:41:01,853 –> 00:41:03,133
kalen: Okay, right, right,

707
00:41:02,480 –> 00:41:05,600
brent_peterson: How many times have we heard that in the last ten years

708
00:41:06,233 –> 00:41:07,233
709
00:41:07,220 –> 00:41:08,220
710
00:41:07,393 –> 00:41:08,393
711
00:41:07,920 –> 00:41:09,360
brent_peterson: this is splintering our community?

712
00:41:10,413 –> 00:41:13,453
kalen: I don’t know. what are you? actually? What are you thinking? What? What other things

713
00:41:13,533 –> 00:41:16,893
kalen: are you thinking about that We’ described as splintering.

714
00:41:15,440 –> 00:41:19,200
brent_peterson: We’ve heard that over and over again. That, though community is breaking up,

715
00:41:19,360 –> 00:41:24,000
brent_peterson: and this is the end and I think, remember Um in twenty fourteen at Meetmch

716
00:41:24,220 –> 00:41:25,220
brent_peterson: into New York, Um,

717
00:41:26,320 –> 00:41:28,800
brent_peterson: curt, uh, Curt from Classi Lama,

718
00:41:27,373 –> 00:41:31,693
kalen: Oh, there’s no nucleus or there’s no center of gravity right,

719
00:41:30,880 –> 00:41:34,720
brent_peterson: Right, he had that big speech and Karen Baker did the same thing about how

720
00:41:34,880 –> 00:41:37,920
brent_peterson: our community’s falling apart And uh, you know, I

721
00:41:37,553 –> 00:41:38,553
722
00:41:38,000 –> 00:41:42,080
brent_peterson: think those are the times where Um where maybe it is splintering and and

723
00:41:42,240 –> 00:41:47,200
brent_peterson: having those people stand up and talk about it brings us together again.

724
00:41:49,100 –> 00:41:50,100
brent_peterson: So but is it

725
00:41:49,713 –> 00:41:50,713
726
00:41:50,160 –> 00:41:53,520
brent_peterson: splintering is? Yes, of course, it’s always splintering. People are going

727
00:41:53,680 –> 00:41:55,680
brent_peterson: off in their own directions and so

728
00:41:55,533 –> 00:41:56,813
kalen: it’s been. It’s

729
00:41:56,620 –> 00:41:57,620
brent_peterson: let me

730
00:41:56,973 –> 00:42:00,013
kalen: been in a process of continual splintering forw

731
00:42:01,840 –> 00:42:05,680
brent_peterson: know, But really like what? What is it that you’re saying? If it splintering

732
00:42:05,840 –> 00:42:07,280
brent_peterson: and where would you like it to go?

733
00:42:08,400 –> 00:42:09,600
brent_peterson: Because we just talked about

734
00:42:10,720 –> 00:42:15,840
brent_peterson: the the collective wants to be this community right. But the people like

735
00:42:16,000 –> 00:42:20,400
brent_peterson: William are pushing the boundaries to make something happen and we all agree

736
00:42:20,640 –> 00:42:25,280
brent_peterson: what he was doing is good, but other people are saying that we should. we

737
00:42:25,440 –> 00:42:28,720
brent_peterson: should split Ma Geno into small pieces. Some people

738
00:42:28,273 –> 00:42:29,273
kalen: right right

739
00:42:29,040 –> 00:42:33,520
brent_peterson: agree with that, some people don’t. That’s splintering the community, right,

740
00:42:33,393 –> 00:42:34,393
kalen: right, right,

741
00:42:33,760 –> 00:42:38,080
brent_peterson: everybody’. not going to have the exact same opinion about everything. So

742
00:42:37,713 –> 00:42:38,713
743
00:42:38,240 –> 00:42:40,320
brent_peterson: what does splintering the mean?

744
00:42:43,053 –> 00:42:44,333
kalen: Yeah, I think

745
00:42:45,773 –> 00:42:49,933
kalen: I go back to Larriville, because I’m Ca. I, That’s the other the closest analogue I

746
00:42:50,013 –> 00:42:56,173
kalen: have. You’ve got one leader, Taylor Otwell, who is incredible. He, every year he

747
00:42:56,333 –> 00:43:02,733
kalen: reads the entire code base line by line. That’s how committed this dut is. Everybody

748
00:43:03,213 –> 00:43:07,133
kalen: respects them as the like. A Lot of open source projects need to have a leader, right

749
00:43:07,293 –> 00:43:13,533
kalen: a B d f, ▁l and Um. Lius Torvalts. Right. You think of these people and

750
00:43:14,893 –> 00:43:19,693
kalen: Um, or or companies need a founder. You know, you know you have a founder that’s led

751
00:43:19,853 –> 00:43:27,373
kalen: the company from day one and I, I feel like that is is kind of an important thing. We

752
00:43:27,453 –> 00:43:32,173
kalen: don’t have that right now. Um, although I think maybe that’s Willm, That’s my

753
00:43:32,253 –> 00:43:34,653
kalen: campaign, William for B. D f. ▁l, but

754
00:43:37,313 –> 00:43:38,313
kalen: I don’t know. I mean

755
00:43:39,293 –> 00:43:44,253
kalen: yeah, I mean yes, Th. this would. This could splinter things. I guess

756
00:43:45,693 –> 00:43:47,693
kalen: um, I, I think organically.

757
00:43:48,813 –> 00:43:54,573
kalen: if if it was successful, it would start to pick up steam. And then maybe people that

758
00:43:54,733 –> 00:43:59,133
kalen: were not as interested in it would start to find a use case for it right.

759
00:44:01,133 –> 00:44:06,093
kalen: I mean, what about commerce and open source? Is that a splintering? is that A? Is

760
00:44:06,173 –> 00:44:07,533
kalen: that a splintering of the community?

761
00:44:08,653 –> 00:44:09,773
kalen: You know. I mean you. re.

762
00:44:09,600 –> 00:44:12,640
brent_peterson: I mean a commerce and open source is just a name. and that’s been around

763
00:44:12,500 –> 00:44:13,500
764
00:44:15,280 –> 00:44:16,880
brent_peterson: Enterprise came out in twenty ten

765
00:44:17,633 –> 00:44:18,633
766
00:44:18,560 –> 00:44:24,080
brent_peterson: and know the reality is thato has to make money so they have to pay. They

767
00:44:24,140 –> 00:44:25,140
brent_peterson: have to pay the bills,

768
00:44:25,933 –> 00:44:29,053
kalen: Yeah, money is good. Money’s money is important.

769
00:44:31,073 –> 00:44:32,073
770
00:44:32,513 –> 00:44:33,513
771
00:44:34,173 –> 00:44:39,133
kalen: I guess I. I think the point you raise is is interesting to me. Is like everybody’s

772
00:44:39,293 –> 00:44:41,693
kalen: always saying that everything is splintering the the community

773
00:44:43,053 –> 00:44:48,333
kalen: and the argument the association is making is listen, guys. We have been working for

774
00:44:48,413 –> 00:44:53,293
kalen: three years now to create this association to put some structure in place to foster

775
00:44:53,533 –> 00:44:59,213
kalen: dialogues and you guys are trying to blow it all up and you guys are saying Oh, we’re

776
00:44:59,293 –> 00:45:04,413
kalen: just going to do our own thing, And they’re saying we want you to work with us right

777
00:45:04,733 –> 00:45:10,013
kalen: as the association to communicate these things in a in a clear way to Adobe.

778
00:45:11,453 –> 00:45:18,173
kalen: And and I feel, and like I get that. But the same time it’s like

779
00:45:19,293 –> 00:45:22,013
kalen: there’s so much pent up frustration

780
00:45:23,453 –> 00:45:27,613
kalen: and ankt in the community And it’s just like

781
00:45:28,973 –> 00:45:35,133
kalen: it’s sort of spontaneously combusting. I feel like. In some ways you know

782
00:45:34,720 –> 00:45:35,840
brent_peterson: But doesn’t it feel like

783
00:45:36,940 –> 00:45:37,940
brent_peterson: that’s what happening

784
00:45:38,960 –> 00:45:40,160
brent_peterson: every time this happens.

785
00:45:42,173 –> 00:45:44,333
kalen: what do you mean? What do you

786
00:45:43,280 –> 00:45:46,880
brent_peterson: I mean it feels like the things are falling apart when this

787
00:45:46,513 –> 00:45:47,513
788
00:45:46,740 –> 00:45:47,740
789
00:45:48,400 –> 00:45:52,080
brent_peterson: When it felt like when Um Ebay bought Mago,

790
00:45:53,760 –> 00:45:59,760
brent_peterson: they had that ▁x Commerce conference and then the next year it wasn’t I to a

791
00:45:59,840 –> 00:46:04,800
brent_peterson: man conference. It was just imagine. like Magento came out of it completely

792
00:46:05,180 –> 00:46:06,180
brent_peterson: right. Like

793
00:46:05,873 –> 00:46:06,873
kalen: right? right, right, right,

794
00:46:06,560 –> 00:46:12,560
brent_peterson: for you know, Magenta was removed completely from the verbage in in those in

795
00:46:12,480 –> 00:46:14,320
brent_peterson: in the conversation. Um,

796
00:46:15,680 –> 00:46:19,200
brent_peterson: it felt like it. it. That was worse than it is now.

797
00:46:20,240 –> 00:46:22,560
brent_peterson: In some sense, because it felt

798
00:46:22,193 –> 00:46:23,193
kalen: right, right,

799
00:46:22,720 –> 00:46:28,000
brent_peterson: like it was getting sucked into some beheemth like Ebay, and and we’re never

800
00:46:27,940 –> 00:46:28,940
brent_peterson: going to get it back.

801
00:46:30,413 –> 00:46:36,973
kalen: I think that the corporate overlords, they keep trying to sort of absorb Mago. and

802
00:46:37,053 –> 00:46:39,613
kalen: then it just doesn’t just can’t happen.

803
00:46:41,133 –> 00:46:47,133
kalen: Like, like I said man, the community is rebellious. We’d like to do our own thing. We

804
00:46:47,213 –> 00:46:54,013
kalen: have our own hive mind. You know we’re going to keep fighting. You know, we’re go to

805
00:46:54,173 –> 00:46:58,333
kalen: keep. We’re going to keep forking. You know, it’s going to keep aing

806
00:46:59,120 –> 00:47:01,040
brent_peterson: Yep, uh, you know. think about um.

807
00:47:02,160 –> 00:47:06,240
brent_peterson: think about you. Think about these business leaders that are making these

808
00:47:06,480 –> 00:47:11,600
brent_peterson: decisions that don’t give uh, rats. Whatever about Magento. They bought

809
00:47:11,760 –> 00:47:14,960
brent_peterson: Magento in in the sense that they needed, and they wanted a commerce

810
00:47:15,200 –> 00:47:20,000
brent_peterson: platform to to go into the Um, broader Uh portfolio for a doobe,

811
00:47:20,433 –> 00:47:21,433
812
00:47:20,960 –> 00:47:24,640
brent_peterson: Uh, and what? they could have chose some other platform. That’s a Sass

813
00:47:24,800 –> 00:47:28,000
brent_peterson: platform. They could have chose something like Big commerce or whatever is

814
00:47:28,160 –> 00:47:33,680
brent_peterson: out there. They chose a Ma genento and it’s a Ph P platform. I don’t. I’m

815
00:47:33,840 –> 00:47:38,400
brent_peterson: just, I’m just putting out my guesses here. I’m guessing they didn’t think

816
00:47:38,640 –> 00:47:42,800
brent_peterson: about. Hey, this is Ph P. and none of the other products on a doob or Ph. H.

817
00:47:42,500 –> 00:47:43,500
818
00:47:44,080 –> 00:47:47,520
brent_peterson: Right they? they didn’t think of any that. I’m sure they looked at a bunch

819
00:47:47,460 –> 00:47:48,460
brent_peterson: of factors

820
00:47:48,673 –> 00:47:49,673
821
00:47:49,120 –> 00:47:53,840
brent_peterson: that made it F. from a business standpoint Make made it make sense.

822
00:47:55,840 –> 00:47:59,360
brent_peterson: And then the next thing after that you have a whole bunch of managers that

823
00:47:59,440 –> 00:48:01,360
brent_peterson: make decision. Ions that again,

824
00:48:02,480 –> 00:48:05,840
brent_peterson: don’t necessarily a line with where Magento was.

825
00:48:07,200 –> 00:48:10,400
brent_peterson: They just are looking at where they would like it to be,

826
00:48:11,520 –> 00:48:17,200
brent_peterson: not necessarily thinking about how it got there and how it’s going to get

827
00:48:17,440 –> 00:48:22,240
brent_peterson: maintained. in terms of hey, you know we have three hundred thousand people

828
00:48:22,400 –> 00:48:27,600
brent_peterson: that care about it. Um, are we going to upset them if we start doing this or

829
00:48:27,680 –> 00:48:30,800
brent_peterson: are we going? Are they going to feel shut out when we stop talking

830
00:48:30,740 –> 00:48:31,740
831
00:48:32,433 –> 00:48:33,433
832
00:48:34,273 –> 00:48:35,273
833
00:48:34,500 –> 00:48:35,500
834
00:48:34,893 –> 00:48:37,053
kalen: do you mean when we stoped talking altogether,

835
00:48:37,440 –> 00:48:41,360
brent_peterson: well, you know, if if we look at this as being a communications problem and

836
00:48:41,440 –> 00:48:44,640
brent_peterson: the communication is just there, not telling us what’s going to be happening

837
00:48:44,800 –> 00:48:49,840
brent_peterson: in the future with Magento, they are there really in. in a sense, not really

838
00:48:49,820 –> 00:48:50,820
brent_peterson: telling us

839
00:48:51,680 –> 00:48:56,400
brent_peterson: where they where where it’s going right. We don’t know necessarily where

840
00:48:56,180 –> 00:48:57,180
brent_peterson: it’s going.

841
00:48:57,153 –> 00:48:58,153
kalen: Mhm, Mhm,

842
00:48:57,940 –> 00:48:58,940
843
00:49:00,320 –> 00:49:04,960
brent_peterson: and that is, uh, a concern that the community has, because they would like

844
00:49:05,200 –> 00:49:07,440
brent_peterson: people would like to know where it’s going,

845
00:49:07,953 –> 00:49:08,953
846
00:49:08,480 –> 00:49:13,520
brent_peterson: and even more than I, I think few people want to be included in that they

847
00:49:13,600 –> 00:49:16,400
brent_peterson: want to feel that. if it’s a community you want to feel like you’re included

848
00:49:16,220 –> 00:49:17,220
brent_peterson: in the community

849
00:49:18,560 –> 00:49:22,640
brent_peterson: And if you don’t know what’s happening and the decisions are being made and

850
00:49:21,473 –> 00:49:22,473
kalen: yeah, Mhm,

851
00:49:23,120 –> 00:49:25,120
brent_peterson: you don’t even know what’s going to be happening

852
00:49:25,633 –> 00:49:26,633
853
00:49:26,080 –> 00:49:29,360
brent_peterson: that you feel incredibly left out of the community.

854
00:49:26,080 –> 00:49:29,360
brent_peterson: that you feel incredibly left out of the community.

855
00:49:33,213 –> 00:49:38,173
kalen: yeah, yeah, I think that’ I think that maybe it that may be the issue at hand.

856
00:49:40,173 –> 00:49:41,933
kalen: I don’t know. I just missed pen mark,

857
00:49:42,673 –> 00:49:43,673
kalen: you know,

858
00:49:43,360 –> 00:49:44,640
brent_peterson: Well, we can do our Ne

859
00:49:44,313 –> 00:49:45,313
kalen: I think.

860
00:49:44,880 –> 00:49:46,480
brent_peterson: next episode on shopware.

861
00:49:47,233 –> 00:49:48,233
862
00:49:48,813 –> 00:49:52,973
kalen: I don’t know the first thing about shopper, other than I think it’s the next Magento,

863
00:49:53,980 –> 00:49:54,980
864
00:49:54,273 –> 00:49:55,273
kalen: but um,

865
00:49:56,173 –> 00:49:59,533
kalen: they seem to have some strong grass roots growth.

866
00:50:00,100 –> 00:50:01,100
brent_peterson: as long as you get

867
00:50:00,353 –> 00:50:01,353
868
00:50:00,960 –> 00:50:03,920
brent_peterson: the Germans involved and then the Dutch, the Dutch, and

869
00:50:03,673 –> 00:50:04,673
kalen: you won’t.

870
00:50:04,000 –> 00:50:06,000
brent_peterson: the Germans, that’s all we need.

871
00:50:05,533 –> 00:50:10,333
kalen: That’s a P. That’s a powerhouse Con. Are the Dutch getting into shopware? Is that is

872
00:50:10,320 –> 00:50:13,120
brent_peterson: I’m sure they are. look at all the people on hoofah and

873
00:50:10,353 –> 00:50:11,353
kalen: that starting to?

874
00:50:14,160 –> 00:50:15,600
brent_peterson: going to be in shop. Definitely,

875
00:50:15,933 –> 00:50:18,573
kalen: Oh? are Oh, Are they going to be in shopware? Is that happening?

876
00:50:19,360 –> 00:50:21,600
brent_peterson: I’m just speculating making stuff up

877
00:50:22,553 –> 00:50:23,553
kalen: Okay? Yeah, no,

878
00:50:23,500 –> 00:50:24,500
brent_peterson: fake news.

879
00:50:23,693 –> 00:50:26,413
kalen: it’s uh, vague news, vague news.

880
00:50:27,453 –> 00:50:32,573
kalen: Yeah, no, it’s its. Yeah, it’s crazy, but yes, I do. I just miss Ben. That’s all I

881
00:50:32,733 –> 00:50:36,653
kalen: wanted to say. That’s really. That’s really all there is to say. At this point

882
00:50:37,280 –> 00:50:38,560
brent_peterson: Well, why don’t we have a

883
00:50:37,853 –> 00:50:40,013
kalen: we need you, Ben. come back to us.

884
00:50:40,540 –> 00:50:41,540
brent_peterson: let’s do?

885
00:50:40,893 –> 00:50:46,653
kalen: What have you done? You’ve left us orphaned like orphan children in our time of need

886
00:50:47,853 –> 00:50:49,133
kalen: and we need you back here.

887
00:50:48,080 –> 00:50:50,880
brent_peterson: Why don’t we do? Let’s do an interview with Ben.

888
00:50:52,033 –> 00:50:53,033
kalen: It’s a great idea.

889
00:50:54,753 –> 00:50:55,753
kalen: No, I, just

890
00:50:55,120 –> 00:50:58,800
brent_peterson: drink and die Coke. Is that of whole thing fe a di cokee going there?

891
00:50:59,293 –> 00:51:00,973
kalen: this is rum. but

892
00:51:01,120 –> 00:51:03,440
brent_peterson: Okay? that’s a big thing. A rum’s nice.

893
00:51:01,293 –> 00:51:06,173
kalen: uh yeah know do yeah know, because diyke. No diycoke isn’t very good for you, so

894
00:51:06,700 –> 00:51:07,700
brent_peterson: Okay, so you just

895
00:51:07,233 –> 00:51:08,233
896
00:51:07,840 –> 00:51:10,400
brent_peterson: do a die coke and rum. Leave out the died coke.

897
00:51:12,193 –> 00:51:13,193
kalen: more or less

898
00:51:13,553 –> 00:51:14,553
899
00:51:14,320 –> 00:51:16,880
brent_peterson: No ice. Just dump the rum in.

900
00:51:15,453 –> 00:51:19,933
kalen: I, actually, there’s actually ton e ice. I’m surprised you can’t hear all the ice in

901
00:51:20,013 –> 00:51:21,613
kalen: here. There’s quite a bit of ice.

902
00:51:20,560 –> 00:51:23,360
brent_peterson: No, your microphone is very good. pointed right at your mouth.

903
00:51:22,973 –> 00:51:24,893
kalen: Oh, that is good. Um.

904
00:51:26,333 –> 00:51:30,173
kalen: I, I would love to talk to Mann. I thought about that a lot. I just feel like

905
00:51:31,693 –> 00:51:35,853
kalen: he. prob. you know he probably can’t talk much of. See that it goes back to the same

906
00:51:36,013 –> 00:51:40,973
kalen: thing. I opened up our conversation with I. He probably can’t talk about much. you

907
00:51:41,053 –> 00:51:46,333
kalen: know, I’d imagine he probably doesn’t want to go rant about every internal problem

908
00:51:46,653 –> 00:51:49,853
kalen: There was. You know. He’s left Magento,

909
00:51:50,713 –> 00:51:51,713
kalen: so like

910
00:51:52,893 –> 00:51:58,413
kalen: I would love nothing more than to pick his brain for five hours straight, but I can’t

911
00:51:58,573 –> 00:52:03,693
kalen: imagine he wants to talk about that stuff publicly. you know, maybe privately, and

912
00:52:03,773 –> 00:52:06,653
kalen: then I’ll just record it on the download and publish it.

913
00:52:06,180 –> 00:52:07,180
brent_peterson: Yeah, Mhm.

914
00:52:06,740 –> 00:52:07,740
915
00:52:07,073 –> 00:52:08,073
kalen: You know.

916
00:52:07,440 –> 00:52:12,400
brent_peterson: you stick your your your of your phone on record in your pocket, so it’ll

917
00:52:12,340 –> 00:52:13,340
brent_peterson: just be her

918
00:52:14,020 –> 00:52:15,020
919
00:52:15,033 –> 00:52:16,033
920
00:52:16,220 –> 00:52:17,220
brent_peterson: You said

921
00:52:16,833 –> 00:52:17,833
kalen: that’s the ticket.

922
00:52:17,120 –> 00:52:21,440
brent_peterson: what I’ve heard of her. Oh, my gosh, I can’t believe that, Ben.

923
00:52:25,760 –> 00:52:26,960
brent_peterson: Really, that really happened.

924
00:52:28,240 –> 00:52:31,760
brent_peterson: See, there you go. I. I, we could do the interview ourselves and E, we

925
00:52:31,313 –> 00:52:32,313
926
00:52:31,740 –> 00:52:32,740
brent_peterson: could just pretend

927
00:52:33,613 –> 00:52:38,653
kalen: Yeah, that’s it there. That’s the other option. We could just do a mock interview.

928
00:52:38,893 –> 00:52:42,733
kalen: You, you be badd Mark, so be, you do an amazing muffle. The benmarks,

929
00:52:42,580 –> 00:52:43,580
930
00:52:42,973 –> 00:52:44,573
kalen: I will say, and

931
00:52:44,640 –> 00:52:46,880
brent_peterson: Absolutely lots of practice.

932
00:52:44,893 –> 00:52:48,493
kalen: um, and I’ll be me, You know. Yeah,

933
00:52:49,773 –> 00:52:52,973
kalen: um, and we could probably do a pretty, a pretty solid job.

934
00:52:54,500 –> 00:52:55,500
935
00:52:56,033 –> 00:52:57,033
936
00:52:58,413 –> 00:53:01,213
kalen: well, I think we’ve solved everything personally. I

937
00:53:01,260 –> 00:53:02,260
brent_peterson: yeah, we’ve burnt.

938
00:53:01,293 –> 00:53:02,333
kalen: mean, all they need to do,

939
00:53:03,433 –> 00:53:04,433
kalen: you know is

940
00:53:03,600 –> 00:53:06,080
brent_peterson: We’ve burned through fifty three minutes of solving.

941
00:53:03,600 –> 00:53:06,080
brent_peterson: We’ve burned through fifty three minutes of solving.

942
00:53:07,533 –> 00:53:10,173
kalen: all they need to do is hit play on this bad boy

943
00:53:11,293 –> 00:53:17,293
kalen: and listen to everything we say, Do everything we say and it’s all solved. You know.

944
00:53:17,473 –> 00:53:18,473
kalen: it’s done

945
00:53:17,660 –> 00:53:18,660
946
00:53:19,520 –> 00:53:22,400
brent_peterson: Um, Chantinus were sending it to right.

947
00:53:23,933 –> 00:53:28,733
kalen: a hundred percent. Yeah, we’re going to hand deliver this to him on his doorstep in a

948
00:53:28,893 –> 00:53:30,493
kalen: in a thumb in a thumb drive.

949
00:53:31,180 –> 00:53:32,180
brent_peterson: Yeah, yeah,

950
00:53:33,120 –> 00:53:37,360
brent_peterson: um, I heard that Laravell was named after a guy named Larry Vll.

951
00:53:39,380 –> 00:53:40,380
brent_peterson: Did you hear that

952
00:53:43,533 –> 00:53:45,293
kalen: I, I did not.

953
00:53:46,240 –> 00:53:48,720
brent_peterson: Uh v e I, ▁l,

954
00:53:50,300 –> 00:53:51,300
brent_peterson: and Um,

955
00:53:52,160 –> 00:53:56,800
brent_peterson: if it would, it would have been Larry Vile, like Vale, Colorado, otherwise,

956
00:53:56,500 –> 00:53:57,500
957
00:53:56,673 –> 00:53:57,673
958
00:53:57,120 –> 00:53:59,200
brent_peterson: now it’s Larry Vlle, and they just shortened it.

959
00:54:01,120 –> 00:54:02,480
brent_peterson: Did you hear that same rumor

960
00:54:04,080 –> 00:54:06,560
brent_peterson: like his neighbor’s name was Larry Vlle.

961
00:54:08,413 –> 00:54:10,653
kalen: please tell serious. Are you serious?

962
00:54:11,060 –> 00:54:12,060
963
00:54:14,013 –> 00:54:19,853
kalen: How did you get me? I was like the very last minute I was like, Oh my God, he’s

964
00:54:19,633 –> 00:54:20,633
965
00:54:20,960 –> 00:54:23,920
brent_peterson: Yeah, we made through this whole episode without any jokes.

966
00:54:23,433 –> 00:54:24,433
kalen: Oh God,

967
00:54:24,700 –> 00:54:25,700
brent_peterson: and Um,

968
00:54:24,973 –> 00:54:26,253
kalen: you are literally

969
00:54:27,313 –> 00:54:28,313
kalen: the most

970
00:54:28,953 –> 00:54:29,953
kalen: dead pan

971
00:54:31,453 –> 00:54:34,013
kalen: dad joker on the planet.

972
00:54:34,500 –> 00:54:35,500
brent_peterson: I’ve been told that,

973
00:54:37,293 –> 00:54:40,973
kalen: Just when I think I have you figured out, you throw me for a loop. you know,

974
00:54:40,820 –> 00:54:41,820
975
00:54:42,640 –> 00:54:47,280
brent_peterson: uh, speaking of, Uh, of well, so coup a couple of things as we close out.

976
00:54:47,600 –> 00:54:52,960
brent_peterson: Um, If if Willilm is our eelon musk, it is going to be infinitely less

977
00:54:53,200 –> 00:54:58,960
brent_peterson: expensive for him to shoot the Hofa theme into space than it was for Elo to

978
00:54:59,040 –> 00:55:01,440
brent_peterson: shoot his first tessin to space, right,

979
00:55:01,393 –> 00:55:02,393
980
00:55:03,213 –> 00:55:04,333
kalen: um, yes,

981
00:55:03,520 –> 00:55:05,920
brent_peterson: Um, he only has to strap on

982
00:55:06,960 –> 00:55:11,040
brent_peterson: a. You know you, I guess you would probably wanted to put it on a thumb

983
00:55:11,200 –> 00:55:14,800
brent_peterson: drive of some sort, the code and then shoot it up and we could even shoot

984
00:55:14,353 –> 00:55:15,353
985
00:55:14,960 –> 00:55:18,400
brent_peterson: it up on a small rocket. It doesn’t have to be a regular rocket.

986
00:55:18,893 –> 00:55:25,613
kalen: well, yes, that said, I’m pretty sure. any kind of rocket, even one that’s only big

987
00:55:25,853 –> 00:55:28,493
kalen: enough to carry a thumb drive is is not cheap.

988
00:55:29,140 –> 00:55:30,140
brent_peterson: Yeah, all right,

989
00:55:29,873 –> 00:55:30,873
kalen: you know,

990
00:55:30,720 –> 00:55:34,240
brent_peterson: so somebody’s going to have to fund that for Willm, so we could

991
00:55:34,113 –> 00:55:35,113
kalen: hundred percent.

992
00:55:34,320 –> 00:55:35,520
brent_peterson: do a go fun Me page

993
00:55:36,333 –> 00:55:37,453
kalen: we’ll get that linked up.

994
00:55:36,480 –> 00:55:40,960
brent_peterson: or we could just see if we could get it in Uh, on one of the Uh, one of Elon

995
00:55:41,120 –> 00:55:44,800
brent_peterson: Musk’s Um space, ▁x rockets. That would be cheaper

996
00:55:44,093 –> 00:55:49,373
kalen: Let’s do that. I’ll I’ll have a chat with him next time I see him down at the comedy

997
00:55:48,800 –> 00:55:52,400
brent_peterson: then I do. I do have a Tesla joke for you as we close it out.

998
00:55:49,513 –> 00:55:50,513
kalen: club here in Austin.

999
00:55:52,713 –> 00:55:53,713
kalen: Good lord,

1000
00:55:53,520 –> 00:55:54,560
brent_peterson: Uh, I just

1001
00:55:54,553 –> 00:55:55,553
kalen: somebody. somebody save me.

1002
00:55:54,880 –> 00:55:58,640
brent_peterson: figure out. I just figured out why Teslas are so expensive

1003
00:55:59,073 –> 00:56:00,073
1004
00:56:00,480 –> 00:56:01,680
brent_peterson: because they charge a lot.

1005
00:56:04,980 –> 00:56:05,980
brent_peterson: You’re welcome.

1006
00:56:05,693 –> 00:56:07,773
kalen: Oh God, thank you. Did you

1007
00:56:07,420 –> 00:56:08,420
1008
00:56:07,853 –> 00:56:09,613
kalen: do that as you come up with that one yourself.

1009
00:56:09,760 –> 00:56:12,640
brent_peterson: I don’t come up with any of my jokes myself. No,

1010
00:56:11,213 –> 00:56:14,973
kalen: You don’t come up with any of them, but you deliver them like an absolute champion.

1011
00:56:15,280 –> 00:56:18,400
brent_peterson: yeah, that’s the only that I don’t even know if that’s my talent.

1012
00:56:18,913 –> 00:56:19,913
1013
00:56:19,460 –> 00:56:20,460
brent_peterson: I don’t think it is.

1014
00:56:20,653 –> 00:56:23,053
kalen: I, no, I wouldn’t ▁quit your day job.

1015
00:56:22,160 –> 00:56:26,880
brent_peterson: I do come up with spontaneous jokes. Uh, and I do have to explain them. I

1016
00:56:26,960 –> 00:56:28,160
brent_peterson: think that’s the best part of it,

1017
00:56:30,893 –> 00:56:33,453
kalen: It is the best part, ladies and ja.

1018
00:56:32,240 –> 00:56:34,560
brent_peterson: my, my best joke, my best joke.

1019
00:56:34,113 –> 00:56:35,113
1020
00:56:34,800 –> 00:56:37,440
brent_peterson: When I’m running, I know we’re over now, but uh, I

1021
00:56:37,453 –> 00:56:39,053
kalen: no, no, no, we have all the time in the world

1022
00:56:37,520 –> 00:56:42,960
brent_peterson: do. I do my long runs. Um, and oftenims we outut with, I’m with the new Sam

1023
00:56:43,120 –> 00:56:45,920
brent_peterson: Muth, a new group of people and we’re doing twenty miles or something like

1024
00:56:45,540 –> 00:56:46,540
1025
00:56:46,193 –> 00:56:47,193
1026
00:56:47,520 –> 00:56:54,880
brent_peterson: I wait until Mile eighteen and I, My advice is always running is always

1027
00:56:55,600 –> 00:56:59,440
brent_peterson: running. Is is is, uh, ninety percent mental

1028
00:57:00,033 –> 00:57:01,033
1029
00:57:00,480 –> 00:57:05,120
brent_peterson: and the last fifteen percent is in your head, and I leave it at that and we

1030
00:57:05,280 –> 00:57:07,360
brent_peterson: just keep going. And then if they’re

1031
00:57:07,273 –> 00:57:08,273
kalen: I love it

1032
00:57:07,440 –> 00:57:12,480
brent_peterson: paying attention at all what I say, they will question my math, but a lot of

1033
00:57:07,440 –> 00:57:12,480
brent_peterson: paying attention at all what I say, they will question my math, but a lot of

1034
00:57:12,560 –> 00:57:15,520
brent_peterson: times they’re not, They’re not at the point where they could think straight,

1035
00:57:12,560 –> 00:57:15,520
brent_peterson: times they’re not, They’re not at the point where they could think straight,

1036
00:57:15,380 –> 00:57:16,380
1037
00:57:15,380 –> 00:57:16,380
1038
00:57:15,693 –> 00:57:17,933
kalen: they don’t. They don’t catch it, kind of like I didn’t

1039
00:57:17,580 –> 00:57:18,580
1040
00:57:18,093 –> 00:57:21,773
kalen: catch your my sequel joke. They just kind of go like, yeah, yeah, yeah, yeah, yeah,

1041
00:57:21,553 –> 00:57:22,553
kalen: that’s good.

1042
00:57:21,940 –> 00:57:22,940
1043
00:57:22,333 –> 00:57:23,613
kalen: That’s good. Good inspiration.

1044
00:57:23,860 –> 00:57:24,860
1045
00:57:25,053 –> 00:57:29,453
kalen: I love it. I love it, ladies and gentlemen, Brant Peterson, All done here, were

1046
00:57:29,613 –> 00:57:30,973
kalen: wrapping it up over and out.

1047
00:57:31,540 –> 00:57:32,540

Mage Open Source Community Alliance with Jisse Reitsma

Today I have Jisse Reitsma from Yireo. Jisse and I have an open conversation around Mage Open Source Community Alliance and some reactions to the letter. We talk about the reaction from the Magento Association and talk a little about what could make it better. If you are interested in talking about this subject, please reach out to brent@brentwpeterson

The community is in charge of the innovation, and the Magento association should bring it out. @jissereitsma #MOSCA Share on X Brent Peterson: “The real beauty of our community is the innovations that happen.” @jissereitsma #MOSCA Share on X

Summary

The discussion on this week’s podcast focuses on the current issues developers are facing with Adobe and Magento. Two main issues discussed were the transparency of Adobe and the monolith and modularity dichotomy.

The MOSCA open letter challenges them to make the changes they want to see now instead of waiting and talking. @JisseReitsma #MOSCA Share on X

The Mage Open Source Community Alliance (MOSCA) open letter to the community sought to show that developers care about the Adobe products and believe that the open-source code that drives their products is neglected. Developers are accustomed to accessing a roadmap of the software shared with the broader community, which shows transparency, and some don’t believe that they are receiving that transparency with Magento.

It is believed that open source development lies in the hands of developers, and instead of just talking about the changes that they want to see, they can make it happen. That is one point that the open letter drove home. However, at this point, the change seems to be happening without actually any organization.

An important question in all this discussion is if there is indeed a split, who would own the trademark? Who is going to be the owner of the source codes? Who will be responsible for fixing the bugs as they arise?

If Adobe is not becoming more transparent in their decision-making, if there’s not a roadmap being published upon opensource, assuming that there is one, then actually the community will not see which way the whole Magento opensource thing is growing. Then, in the end, that’s going to mean that many people are just so unsure about a fundamental something that they’re either going to leave or create a fork or are going to stick with even Magento one. And that’s the direction we don’t want to go to. Something needs to change.

If Adobe is not becoming more transparent in their decision-making, if there's not a roadmap being published upon opensource, the community will not see how Magento is going. In the end, that's going to mean that a lot of people are… Share on X

While some developers believe there is no need for a monolith, others believe it is functional. The proposed decomposition of the monolith by Magento does not leave developers with a choice. It is suggested that developers be given an option to decide whether or not they want to go the route of the monolith or modularity. It boils down to deprecating or not deprecating.

There are a lot of Magento merchants that use the software, and a lot of those merchants feel uneasy about where their version of Magento is going. A question that they have is if Magento gets more complicated, does that mean that it would get more expensive for them to run their store?

Some proposed solutions to having Adobe communicate and be more transparent with the community are having a monthly bulletin, utilizing social media, and employing a social media and marketing committee to keep the community informed. This way, developers could openly share their ideas and grow on them like trading at a bazaar. What is currently happening is that the discussion is taking place in a cathedral manner. There’s a lot of conversing and what comes out is a filtered down smooth message that doesn’t have teeth and is unopinionated. The beauty is that the community is in charge of the innovation, and the Magento association should bring it out.

What it comes down to is just more communication and transparency from Adobe would solve these problems.

More quotes from the Podcast:

Please tweet:

The modularity is like the solution to the decomposition of the monolith. @jissereitsma #MOSCA Share on X Brent Peterson: "What we're coming down to is more communication and transparency from Adobe." @jissereitsma #MOSCA Share on X The goal shouldn't be to make Magento more complex by adding new architectures and whatever, but rather to make it less complex @jissereitsma #MOSCA Share on X Brent Peterson: "The open-source, which is the bulk of the installs of Magento, has a large influence on where the code is going. Adobe cannot continue to influence the code in an enterprise manner. That further alienates the… Share on X Adobe needs to listen to all of this feedback and see how that could be fitting into the more significant board portion of the story. @jissereitsma #MOSCA Share on X If the source code is not living up to its expectations, everyone will simply leave. @jissereitsma #MOSCA Share on X Brent Peterson: “Let's educate people about monolith, microservices, and isolated services. Let's help people make educated decisions about these things, point them in the right direction, and start building content around that.”… Share on X

The Magento Community Alliance with Thien-Lan Weber

This week we interview Thien-Lan Weber and talk about the open letter that was posted on Sept 14th from the Mage Open Source Community Alliance.

https://www.mage-os.community/blog/the-future-of-magento

The letter is creating quite the buzz in the community and already has more than 1300 signatures (As of Sept 17th). We talk about where Magento Open Source is headed and what this means, especially to merchants.

We go into OneStepCheckout and some real numbers that help merchants decrease cart abandonment. (If you don’t measure you don’t know) We also talk about the reason why One Step Checkout has adopted Shopware as its 2nd platform.

Show notes:

Hyva + OneStepCheckout live store: haardenexpert.nl

https://blog.onestepcheckout.com/2021/08/hyva-onestepcheckout-partnership-improved-magento-2-experience/

Examples of recent Magento 2 stores

Link to my rock band videos

South Attitude Youtube channel

Anna Völkl | Developer Life

This week we interview Anna Völkl. Anna is the lead Magento developer and release manager at Economics the leading Magento agency in Austria. We dive into a great discussion about Magento security and tools merchants should use to help secure their Magento store. We talk about a day in the life of a Magento developer and Anna shares some of her passion around the Red Cross. We discuss the Magento community and the re-opening of Magento events someday. We all miss them!

This episode was recorded on July 21st, 2021

The Dream Job for a Developer, Hyva Projects with Danny Verkade

This week we interview Danny Verkade with Cream. Danny is the CTO of Cream, a leading Magento agency in the Netherlands. He is also on the Magento Association Board.

We discuss his experience with the new Hyva theme and how it fits into the Magento ecosystem. We go over some of the tools that merchants can use to constantly evaluate the performance of their website. We talk about how someone can easily get into Hyva and why they should!

We finish up with some conversation about the Magento Association and the future of events, big and small. Hyva website delivered: https://vollebregtaanhangwagens.nl Reading: https://techcrunch.com

This episode was recorded on July 21st, 2021

The Art of Ecommerce Debugging with Joseph Maxwell

This week we interview Joseph Maxwell and discuss his new book, “The Art of Ecommerce Debugging” The video version of the podcast includes an exclusive unboxing of the book. Joseph goes over his motivation for writing this book and how it will help developers be better developers!

Joseph discusses the mindset of resolving problems. We go over TAD (You can listen to know what that means). We talk about work-life balance and how Joseph handles this. We talk about documenting your code. Joseph gives his top 5 things developers should do. (Hint number one is XDebug). The one thing to double your productivity is XDEBUG! Joseph talks about Magento certifications and why this is so important. Why NOT get certified?

Joseph Maxwell: The are of Ecommerce Debugging

https://swiftotter.com/certifications/art-of-debugging#/

This episode was recorded on July 30th, 2021

Adobe Commerce and AWS

This week we host a panel with Amazon Web Services and Wagento on how Wagento was successful in launching more than 200 stores on AWS and Magento. Kenny Rajan – AWS Senior Solutions Architect runs us through the benefits of AWS and why you should host your Magento store on the AWS Platform.

Brent walks us through the solution that was brought to Universal Music Group to help launch 200 Magento stores in a short amount of time. If you are listening to the podcast, you can find the slides on the website at Talk-Commerce.com

This episode was recorded on July 7th, 2021

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