E-commerce Brands

Will Haire

Prime Day Strategy and the Evolution of Amazon Advertising: Insights from Will Haire

When I sat down with Will Haire, co-founder of BellaVix, I knew we were in for a masterclass on marketplace strategy. With over half a billion dollars in sales under his belt across Amazon, Walmart, and Target, Will brought the kind of real-world experience that cuts through the noise of generic e-commerce advice.

The Prime Day Phenomenon: More Than Just Another Sale

Will’s perspective on Prime Day immediately caught my attention. As he explained, “Prime Day is a tent pole sales event for Amazon sellers” – one of only two times per year when products hit their lowest prices. But here’s what I found particularly insightful: the strategic timing matters more than most sellers realize.

The psychology behind Prime Day shoppers fascinated me. According to Will, these aren’t gift buyers – they’re shopping for themselves. Beauty products, supplements, and household items dominate because people are treating themselves to deals. This self-purchasing behavior creates a different dynamic than holiday shopping seasons.

What struck me most was Will’s advice about the post-Prime Day period. Those “FOMO shoppers” who arrive late to the party represent an untapped opportunity. As someone who’s watched countless merchants miss this window, I appreciate Will’s emphasis on maintaining momentum with scaled-back promotions rather than going dark immediately after the main event.

The Learning Curve: From Google Ads Veteran to Amazon Expert

Will’s background as a “recovered Google ads manager” resonates with my own observations about the advertising landscape. His comparison of Amazon today to Google’s early days sparked a fascinating discussion about platform maturity and opportunity.

The key difference Will highlighted – that advertising spend influences organic ranking on Amazon – represents a fundamental shift in how we think about paid media. On Google, your ad spend doesn’t boost your organic search rankings. On Amazon, it’s all interconnected. This creates what Will calls a “really fun place to be” because your advertising investment has compound effects.

I’ve seen this firsthand with merchants who treat Amazon advertising like traditional PPC. They miss the broader ecosystem play where ad spend builds audiences, improves rankings, and creates long-term visibility benefits beyond immediate ROAS.

Marketplace Reality Check: Amazon, Walmart, and Target

Will’s candid assessment of the marketplace hierarchy offered some hard truths. While Amazon dominates with roughly 50% of e-commerce, Walmart presents a more complex picture. His insight that Walmart prioritizes buy-online-pickup-in-store for e-commerce users explains why third-party sellers often struggle there.

The “10-20% of Amazon volume” expectation for Walmart third-party sellers provides realistic benchmarking. But Will’s long-term perspective on Walmart’s infrastructure advantage – “there’s a Walmart within 10 miles of every major city” – suggests patience might pay off for sellers willing to play the long game.

Target’s invitation-only model creates what Will describes as a better user experience through limited competition. Having worked with merchants frustrated by Amazon’s overwhelming choice paralysis, I see the appeal of Target’s curated approach, even if it limits advertising sophistication.

The Brick-and-Mortar Connection

Will’s discussion of the 80% offline transaction statistic opened my eyes to an often-overlooked perspective. His story about a supplement brand executive explaining shelf space impressions was particularly illuminating – one Target store generates 10,000 daily impressions that can’t be directly tracked but create massive brand awareness.

This physical-digital connection represents something many pure e-commerce players miss. The instant validation of seeing a product in Target, then finding it on Amazon, creates a trust factor that pure digital brands struggle to achieve. It’s why some brands view marketplace success as a stepping stone to retail partnerships rather than an end goal.

Platform Mastery Over Diversification

Perhaps Will’s most actionable advice centered on platform mastery. His philosophy – focus on one platform until you achieve predictable, scalable results – challenges the “everywhere at once” mentality I see from many merchants.

The logic is compelling: spreading efforts across multiple platforms often results in mediocre performance everywhere rather than excellence anywhere. Will’s emphasis on getting to seven figures through focused execution before expanding aligns with successful scaling patterns I’ve observed across industries.

The Future of Marketplace Advertising

Looking ahead, Will’s acknowledgment that AI might replace advertising managers “in the next three to six months” sparked an interesting conversation about automation’s role in marketplace management. While he said it jokingly, the underlying point about rapidly evolving tools and capabilities is real.

The sophistication of Amazon’s advertising platform continues to grow, with new features for targeting cart abandoners and building custom audiences. Will’s insight that brands succeeding at scale understand marketplace sales as just “part of the journey” while building their brand elsewhere reflects a mature understanding of omnichannel commerce.

Final Thoughts

My conversation with Will Haire reinforced that successful marketplace selling requires both tactical execution and strategic thinking. Prime Day isn’t just about discounting products – it’s about building audiences, generating data, and creating momentum for long-term growth.

For merchants looking to scale on Amazon and beyond, Will’s approach offers a refreshing combination of realistic expectations and actionable strategies. Whether you’re preparing for the next Prime Day or building your first marketplace presence, focusing on platform mastery while understanding the broader ecosystem will serve you better than chasing every new opportunity.

Want to dive deeper into Will’s marketplace insights? Listen to our full conversation on Talk Commerce, and don’t forget to check out Will’s newsletter on LinkedIn for ongoing e-commerce intelligence that cuts through the noise.

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Talk-Commerce Jamin Arvig

From Amazon to Everywhere: Navigating the Multichannel Landscape with Jamin Arvig

In a recent podcast episode, I welcomed Jamin Arvig, the co-founder of aiC Brands, a company that owns, operates, builds, and buys e-commerce brands. Jamin is also a co-founder of AIcommerce, a service company that provides multichannel marketing and growth benefits to brands. He is also involved in the Junior Presidents organization, which aims to teach kids about entrepreneurship and starting businesses.

The Importance of Multichannel Strategies for E-commerce Brands

Our conversation quickly shifted to the importance of multichannel strategies for e-commerce brands. Jamin explained that diversification is crucial for business stability and higher valuations. With the increasing competition and costs on platforms like Amazon, having a presence on multiple channels becomes even more important. Additionally, being present across various channels increases brand value and awareness.

Amazon’s Expansion Beyond Its Platform

We also discussed how Amazon is expanding beyond its platform through initiatives like Buy with Prime. Jamin explained that Amazon wants to capture customers who start their product searches elsewhere, and they are partnering with e-commerce platforms like Shopify to grow their infrastructure. Buy with Prime allows brands to leverage Amazon’s fulfillment network and benefit from quick delivery and lower shipping costs.

The Importance of Customer Experience and Branding Strategy

We addressed the misconception that Amazon is a soulless marketplace with limited opportunities for brand differentiation. Jamin explained that Amazon has added various features over the years that allow sellers to tell their brand story, such as branded pages, plus content, ads, comparable products, matrices, and videos. However, he acknowledged that there are still limitations to fully expressing a brand’s story on the Amazon platform.

We emphasized the benefits of creating a customer experience on your own website, where the possibilities are limitless. By leveraging the “Buy with Prime” button, sellers can combine the advantages of Amazon’s two-day shipping and name recognition with the ability to tell their brand story in any way they want on their own site.

The Need for Differentiation

We discussed how having a generic product on Amazon can make it difficult to stand out among the competition. Jamin highlighted the need for differentiation, including a strong supply chain, intellectual property (IP) protection, and a unique customer experience or community. He mentioned that having patents, trademarks, and even an app can make it more challenging for others to copy your product.

Choosing a Platform for Direct Sales

We discussed the considerations that bigger brands must make when choosing a platform for their direct sales. One advantage of using Amazon Prime is the happy feeling that comes with knowing your order will be delivered. However, Shopify Plus charges an additional fee for using an external gateway, and it’s unclear if Prime is even available for Shopify yet. Shopify has limited payment options compared to BigCommerce, which allows more flexibility.

Jamin agreed and added that regardless of the platform, there are costs involved in fulfillment, shipping, and labor. The difference lies in the commission charged by Amazon. He explained that deciding which platform to choose depends on factors like conversion rate increase and overall cost-effectiveness.

Expanding into New Channels

When expanding into new channels, Jamin explained that companies can either invest in building the capability internally, acquire a company with the desired capability, or partner with someone who already has it. He suggests that partnering with a fractional team can be more effective and cost-efficient, especially when resources are limited.

We mentioned aiCommerce as a potential partner, and Jamin agreed, stating that their reason for existing is to serve brands as they explore new channels. He mentioned that many brands achieve success by partnering with them.

Our conversation with Jamin provided valuable insights into the world of e-commerce, the importance of multichannel strategies, and the role of branding in differentiating products on platforms like Amazon. It’s clear that the future of e-commerce lies in diversification, customer experience, and strategic partnerships.

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