Customer Experience
Posts tagged with Customer Experience.
Live from Shoptalk: Agentic Commerce Transforms Shopping While Preserving Brand Identity with Scott Hendrickson
The retail technology landscape continues evolving at breakneck speed, and few conversations capture this transformation better than the recent Talk C...
Transforming Retail Through Strategic Operations with Rebekah Kondrat
Retail operations expert Rebekah Kondrat explains how brands can successfully expand their physical retail presence by balancing operational excellenc...
Why ChatGPT Can't Tell Your Brand's Real Story About Authentic Marketing with AI Integration
VP Jimi Gibson from Thrive Agency explains why ChatGPT and other AI tools are "really bad mind readers" that can't capture the authentic stories and e...
Hamish McKay Transforms E-commerce Customer Service Through Revolutionary Order Editing Platform
Entrepreneur Hamish McKay shares how he identified a massive e-commerce pain point and built Order Editing into a successful software startup serving...
The AI Fashion Revolution Transforming Men's Style Through Smart Subscription Services
Taelor CEO Anya Cheng shares groundbreaking insights on revolutionizing men's fashion through AI-powered personal styling and sustainable subscription...
Unified Commerce Benchmark: How Manhattan Associates and Google Transform Retail Excellence at Shop Talk
Manhattan Associates and Google share groundbreaking insights on unified commerce implementation, revealing how top retailers achieve superior perform...
AI and AR Drive Beauty Tech Innovation at Perfect Corp With Wayne Liu at Shop Talk
Perfect Corp co-founder Wayne Liu reveals how AI and AR technology is transforming beauty and fashion retail, sharing insights on virtual try-ons, ski...
Return Bear Transforms Global E-commerce Returns Management at Shop Talk
In this insightful episode of Talk Commerce’s Shop Talk series, host Brent Peterson sits down with Katherine Lehman, Chief Marketing Officer at...
Social Commerce Evolution: How Motom is Bridging the Creator-Brand Gap
Motom's innovative platform bridges the gap between brands and creators, revolutionizing social commerce with data-driven solutions
SIMKHAI is Bridging the Digital-Physical Gap in Luxury Fashion
Step inside SIMKHAI's remarkable journey from wholesale powerhouse to digital luxury innovator. Director of E-commerce Nicole Goldberg shares how the...
True Classic Combines AI Innovation with the Human Touch in Customer Experience
True Classic's Jordan Gesky shares how the menswear brand combines AI technology with human touch to create exceptional customer experiences.
Where Human Touch Meets Digital Innovation with January Digital
Creative is the algorithm. Creative is what is actually driving things forward," shares Sarah Engel of January Digital, highlighting how the industry...