Good customer experience is a top priority for any business. It’s the key to driving customer loyalty, acquiring new customers, and, ultimately, improving bottom-line results.
Rachel talks about customer experience and how ecommerce merchants need to “Step up their game” for customer experience online. We go over some real-life examples of great and not-so-great customer experiences.
Most online stores provide limited information and miss an excellent opportunity to upsell customers when they are not expecting to be up-sold.
Constructor, the leading AI-powered product discovery and search platform, announces rapid growth and momentum in EMEA, helping ecommerce companies improve product discovery with personalized AI solutions.
parcelLab, the premier retail, e-commerce, and post-purchase customer experience platform, has announced the appointment of Noel Hamill as its new Global Chief Marketing Officer. Hamill’s extensive expertise will be instrumental in shaping parcelLab’s global go-to-market strategy and vision, helping to transform the customer journey and fuel the company’s next stage of business growth.
Akeneo and Google Cloud’s collaboration is set to reshape the product experience industry. With AI-powered automation, enriched content, and a dedicated AI center of excellence, businesses can unlock new possibilities for customer engagement and commerce success.
Discover how centralizing all product data into a PIM solution leads to improved efficiency, faster time to market and increased revenues for retailers like Rural King and Staples Canada.
Discover how to evolve your retail sales approach with effective clienteling. Get actionable tips to boost customer loyalty and transform your team into sales advocates.
This podcast episode delves into growth, partnerships and staying connected with customers featuring Jason Sidana and Madeleine
Discover how Wix’s ecommerce platform bolsters your online sales and customer engagement through an insightful podcast conversation with Oren Inditzky, the VP, and GM of Stores Ecommerce for Wix.
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